Customer reviews
4.9|218 reviews

What Southeast Michigan says about us

Answered 24/7, 365 days a year • About a one hour response • Water, fire, storm, mold and asbestos

These are reviews from homeowners and property managers across Oakland, Macomb, St. Clair, Wayne and Lapeer counties who called us after water, fire, storm or mold damage. Read what they said about how we handled it.

Google Reviews
Excellent
4.9|218 reviews
Chris Foster
Chris Foster

2 days ago

Fantastic!

Cj Rhoades
Cj Rhoades

3 days ago

Response fixed my kitchen after a roof leak fantastic company

Matt
Matt

3 days ago

Great company to work with!!!

They are the best! Good job and fast!

Leanne Kirkland
Leanne Kirkland

3 days ago

Fantastic service! Staff was so kind and helpful!

Kathy Kleinhans
Kathy Kleinhans

2 days ago

My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!

Sam V
Sam V

2 days ago

Phenomenal work, job well done!

Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...

Kate Hudson
Kate Hudson

3 days ago

Response Flood and Fire helped so quickly and efficiently when my basement flooded!

Rebecca Viviano
Rebecca Viviano

3 days ago

They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!

Adam Semaan
Adam Semaan

3 days ago

Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!

Kim Schreiber
Kim Schreiber

4 days ago

Amazing company! Highly recommend their services.

Chris Beardslee
Chris Beardslee

5 days ago

Response has helped myself, family, and friends over the years. They are the first person I refer when people have issues. There service is immediate and you don’t see the unnecessary charges and rates that other restoration company try and sneak in. Highly recommend

Matthew Payne
Matthew Payne

5 days ago

Excellent staff. They are very knowledgeable

Alexis
Alexis

5 days ago

Response Flood & Fire came to help my family with a flood while my grandma was in the hospital. Of course that is when her house would flood! But we trust them completely after seeing their amazing response time and the incredible care they took with her home. They went above and beyond, and the...

Kathy McCann
Kathy McCann

5 days ago

ABOVE and BEYOND! A flood struck my home in April of 2026, just 5 days after having open heart surgery. Calling on Response Flood & Fire was the best remedy because they showed up immediately and started remediation. I am so, so grateful for everything they did to bring my home back to normal. By...

Maximum Pain
Maximum Pain

6 days ago

Responded super fast to our in-laws when they had a flood and their sub-pump failed. Would highly recommend this company!

Mike Szandzik
Mike Szandzik

6 days ago

They did a great job! Very professional. Definitely recommend

Robert Salhaney
Robert Salhaney

6 days ago

Joseph Alter and his team of professionals will take great care of your home! Response Fire and Flood knows what they are doing, simple as that!

TheIcedLatte
TheIcedLatte

a week ago

Always helpful

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