Same-Day Water Damage Restoration Livonia, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you looking for water damage restoration in Livonia, MI? You are in the right place. We handle extraction, flood cleanup, structural drying, sewage backups and mold remediation across all thirty six square miles of the city. A person answers our phone at any hour, and we are usually in your driveway within the hour.
Water Damage Restoration and related services in Livonia, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Livonia homeowners call us first for water damage cleanup
We are on site in about an hour
A person picks up our phone at every hour of every day, all year long. There is no answering service and no message waiting for the morning shift. Livonia is laid out on a mile road grid that makes the city quick to cross, so an hour is the normal gap between your call and our truck at the curb. That gap matters more than people expect. Water that is still sitting on tile at nine o'clock at night is inside the subfloor by midnight.
The inspection is free and you sign nothing
We walk the house with you at no cost and with no obligation attached to it. Moisture meters tell us where the water traveled, and in a long low Livonia ranch that is often two or three rooms past the puddle you found. What we will not do is call out a final price while standing in your driveway. Until a wall is opened, nobody knows what the insulation behind it has soaked up. A number given before that point is a guess wearing the clothes of an estimate.
We are local, based in Rochester Hills, and thirty years into this work
This is a company based in Rochester Hills, and Livonia sits inside our everyday range rather than being a job we travel for. Thirty years of work in these suburbs means we have stood in hundreds of houses built the way yours was, in the same decade, by the same kind of builder. Our founders came out of construction, contracting and cleaning. They read what water has done to framing, subfloor and insulation, not only what shows on the carpet.
We work with your insurance company and your adjuster
We send the documentation to your carrier, the photos, the moisture readings and the scope notes, and you receive the same file so every line sits in front of you. We speak to your adjuster, your plumber and any other trade on the property, which keeps you out of the middle of it. If a claims representative says you must use a company from their list, that is not correct. Most Livonia losses we see involve a finished lower level, and a finished lower level is the exact scope that has to be documented right the first time.
Water removal and drying reviews from Livonia, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Livonia, MI
Step 1. You call and a person answers
Ring us at any hour and a person picks up. We ask what happened, where the water is coming in and whether it is still running, and we tell you what to do before we arrive. Shut the valve if you can reach it safely. Lift what you can off the floor. Then we dispatch, and an hour is the usual run to a Livonia address.
Step 2. We walk the house with you for free
The walkthrough is the first thing we do at the property, it costs nothing, and there is no form to sign for it. We meter the walls and the floor and follow the water past the point where it is visible to you. Then we show you what we found and what we plan to do about it. The scope is clear before a single tool comes out of the truck.
Step 3. Standing water out, drying equipment in
Pumps and extractors take the water out first. We build containment where the job needs it, and every air mover, dehumidifier and HEPA scrubber is cleaned and decontaminated before it comes through your door. Wet material that will not dry in place comes out, and we tell you why it is going before we remove it. In Livonia that often means basement carpet, the pad under it and the bottom foot of drywall.
Step 4. Daily readings, then the paperwork
We come back each day and take moisture readings from the same marked spots, so one day can be measured against the last. Two to four days is the normal range for a house to reach dry, and the equipment stays until the readings say it can leave. Then the paperwork follows. We charge time and materials under the IICRC S500 standards manual, priced from a current Xactimate list. Invoices go out three to five business days after completion and are due in thirty. If a claim is open we document everything your carrier needs and stay with your adjuster until it settles, and GreenSky financing is there if the timing is hard.
Presley Folkerts
4 months ago
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard and were very polite.
We offer Water Damage Restoration in Livonia, MI and surrounding areas.
Livonia takes up the northwest corner of Wayne County, bounded by Eight Mile at the top, Joy Road at the bottom, Inkster Road on the east and Haggerty on the west. From a job here we run out to Farmington Hills, Redford Township, Westland, Garden City, Plymouth and Northville without much thought about the distance. Our coverage takes in Macomb, Oakland, Wayne, St. Clair and Lapeer counties. The phone is staffed every hour of the year, holidays included. If you are unsure whether your street is inside our area, call and ask.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Livonia Area
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Water damage questions Livonia homeowners ask us
Questions we get from our customers' and our answers.
How quickly can you get to a Livonia address?
About an hour is our usual arrival time in Livonia, and the phone is answered by a person at any hour of any day, every day of the year. Call as soon as you find the water, even if it looks minor to you. The first hour is when most of it is still on the surface and can be pulled out. By the following morning it has moved into the subfloor and the wall cavities, and the job is a different size.
Our Livonia basement is finished. What happens to the carpet and drywall down there?
Basement carpet and the pad under it usually come out, because pad holds water and dries slowly enough for mold to start underneath. Drywall depends on how high the water climbed. Often we cut a clean line above the wet zone and leave the rest standing, which saves you rebuilding the whole room. Whatever we remove, we show you and explain first. Nothing lands in the dumpster as a surprise.
Why does water in a Livonia ranch spread so far from the leak?
Livonia ranches sit long and low on one level over a full basement, and the floor framing runs unbroken across most of that footprint. Water follows the framing and the seams instead of staying in the room where it started. That is why the wet patch you can see is a poor guide to the real edge of the loss. We meter for that edge rather than guessing where it falls.
How long does drying take in a Livonia home, and how will we know it is finished?
Two to four days covers most houses, with a large loss or one that sat unnoticed running longer than that. We return each day and read the same locations, so we are watching the same wood and the same drywall give up water over time. Those numbers decide when the equipment leaves. The calendar does not decide it, and neither does how dry a room looks or smells to us.
Who pays for a Livonia water damage job, and when does the invoice arrive?
Where a claim is open we document the loss for your carrier with photos, moisture readings and scope notes, and a copy of that file comes to you. Filing the claim is yours to do, since the policy is in your name, and everything after that we carry with you. Pricing is time and materials under the IICRC S500 manual, taken from a current Xactimate list. Invoices go out three to five business days after we finish and are due in thirty. GreenSky financing is available.
Have a question? Call us, we're available. (866)-333-6424