Same-Day Flood Cleanup
Free walkthrough • We deal with your adjuster • Financing available
Need flood cleanup in Southeast Michigan? We cover Oakland, Macomb, St. Clair, Wayne and Lapeer counties, and our line is answered 24 hours a day. Call and we are usually on site in about an hour, so the damage stops spreading.
Our flood cleanup process
First we answer the call and get moving. Response is typically about an hour, and the walkthrough is free.
Then we scope it with you. We explain what we are seeing and what comes next before any work starts, and we build containment where the job needs it. Every piece of equipment is cleaned and decontaminated before it comes into your home.
From there we remove what has to come out and set air movers, dehumidifiers and HEPA air scrubbers. Most structures dry within two to four days, and we return every day to take moisture readings and adjust the equipment. The readings decide when the equipment leaves, not the calendar.
Finally we send the documentation. If you have filed a claim we invoice you and your carrier directly and stay in the conversation with your adjuster. Financing is available if you need it.
Kaitlin Manning
3 weeks ago
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager during this.
Reviews from across Southeast Michigan
Reviews from homeowners and property managers who called us after water, fire, storm or mold damage.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Why homeowners call us first for flood cleanup
When you need flood cleanup, the clock matters more than anything else. Our line is answered 24 hours a day, 365 days a year, and we are typically on site in about an hour.
We start with a free walkthrough. What we will not do is hand you a final number at the door, because until the wall is open nobody knows what is behind it. Restoration is peeling back an onion, and anyone who quotes you an exact figure before that has guessed.
Our founders came out of construction, contracting and cleaning, so we read what water and soot have done to the structure rather than only what shows on the surface. We document as we work and we give you what your carrier asks for.
Steven Townsend
a month ago
Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling.
We offer Flood Cleanup in Southeast Michigan and surrounding areas.
We cover Oakland, Macomb, St. Clair, Wayne and Lapeer counties from Rochester Hills, and our line is answered every hour of the year.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Flood Cleanup Services
- Flood Cleanup
Zip Codes Served
Flood Cleanup in Macomb County Area
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Common questions about flood cleanup
Questions we get from our customers' and our answers.
Do you handle flood cleanup across Southeast Michigan?
Yes. We cover Oakland, Macomb, St. Clair, Wayne and Lapeer counties. Our line is answered 24 hours a day, 365 days a year. Tell us what happened and we will talk you through what to do first.
How soon can someone get here?
Call the 24 hour line and we will get moving. Response is typically about an hour. Water and smoke cause more damage the longer they sit, so the sooner we hear from you, the more of the property we can save.
What should I do before anyone gets there?
Safety comes first. If water is standing near outlets or an electrical panel, stay out of that room. For a water loss, shut off the source if you can reach it. For fire and smoke, leave windows and the HVAC alone, because moving air spreads soot. Photograph everything before you move or throw out anything.
Will my insurance cover this?
That is your carrier's decision, and it comes down to your policy and your deductible. We walk you through the process and give you the documentation to hand your adjuster. Photograph the damage before anything gets cleaned up or hauled away, and keep a list of what was affected.
What does flood cleanup cost?
It depends on how much of the property is affected, how long the damage sat before it was found, and which materials are involved. We will not put a number on it without seeing it in person.
Have a question? Call us, we're available. (866)-333-6424