Terms of Service

Terms of Service

Response Flood & Fire | Rochester Hills, MI Effective Date: August 2026


Introduction

These terms of service govern your use of the Response Flood & Fire website. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please discontinue use of the site.


Use of our website

Our website is intended for lawful purposes only. By using our site, you agree not to:

  • Violate any local, state, or federal laws
  • Interfere with or disrupt the functionality of our site
  • Attempt to breach security measures or access restricted data
  • Use bots, crawlers, or automated systems to interact with our site

We reserve the right to suspend or terminate access for any user who violates these terms.


Services

Our website provides information about our water damage restoration services in Rochester Hills, MI. Actual service is subject to:

  • Availability in your area
  • Scheduling and confirmation
  • Separate service agreements or estimates, as applicable

Information on our site does not constitute a guarantee of service availability or pricing.


Forms & communication

By submitting a form or calling us, you agree to:

  • Receive phone calls, emails, and SMS/text messages related to your inquiry
  • Receive marketing communications from us (you may opt out at any time)
  • Have calls recorded and transcribed for quality assurance and training purposes

SMS/text consent

When you provide your phone number and consent to receive text messages from us, please be aware of the following:

  • Consent to receive SMS/text messages is not a condition of purchase
  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out at any time
  • Reply HELP for assistance

We comply with all applicable requirements under the Telephone Consumer Protection Act (TCPA).


Intellectual property

All content on our site, including text, graphics, logos, images, videos, and design elements, is the property of Response Flood & Fire or our licensors. You may view and print content for personal, noncommercial use only. Reproduction, distribution, or use of our content without written permission is prohibited.


Third-party links

Our site may contain links to external websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Visiting external links is at your own discretion and risk.


Disclaimer of warranties

Our site and its content are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or availability of any information on our site. Your use of our site is at your own risk.


Limitation of liability

Response Flood & Fire, along with our employees, affiliates, and contractors, are not liable for any damages arising from your use of our site. This includes, but is not limited to, loss of data, loss of profits, or loss of goodwill.


Indemnification

You agree to defend, indemnify, and hold harmless Response Flood & Fire and our employees, affiliates, and contractors from any claims, damages, or expenses arising from your misuse of our site or your violation of these terms.


Privacy

Your use of our site is also governed by our privacy policy. We encourage you to review our privacy policy to understand how we collect, use, and protect your information.


Changes to these terms

We may update these terms at any time. Continued use of our site after changes are posted constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.


Governing law

These terms are governed by the laws of the State of Michigan. Any disputes arising from these terms or your use of our site will be handled in the courts of Oakland County, MI.


Contact us

If you have questions about these terms, please visit our contact page to get in touch with our team.