Same-Day Water Damage Restoration in Rochester Hills, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Need water damage restoration in Rochester Hills, MI? Perhaps a frozen pipe split, the dishwasher leaked, or the sump pump quit during a storm. Call anytime to book a free inspection, and we'll be there in about an hour.
Water Damage Restoration and related services in Rochester Hills, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Rochester Hills homeowners call us for flood damage restoration
We're on site in about an hour
A real person answers our phone day and night, weekends and holidays included, and we send a crew the minute you give us your address. Our shop is on West Hamlin Road, right here in Rochester Hills, so we're usually at your door in about an hour.
A free inspection of the damage
You get a free inspection from an IICRC Certified Firm: we go through the damage with you before any work starts. We use a moisture meter to show you how far the water spread behind walls and under floors, so you know what needs to come out and why.
We work directly with your insurance company
We work with all insurance companies and talk to your adjuster for you, so you are not stuck passing messages back and forth. Once you file the insurance claim, we send the photos, moisture readings and scope of work they ask for, and keep you posted along the way.
We help you get the most from your claim
A claim can come up short when hidden damage is missed, so we document the wet materials, from drywall to carpet pad, before they come out. We walk you through each step and push for everything your policy covers, though nobody can promise what an insurer pays.
Financing if you need it
Some losses aren't covered, like a slow leak that went on for months, and some homeowners would rather not file a claim for a smaller job. Either way, financing is available, so you can spread the cost of the repair or your deductible over time.
Reviews of our water damage repair in Rochester Hills
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Our water cleanup process in Rochester Hills, MI
Step 1. You call our office
Call our 24/7 emergency response line, tell us what happened, and we'll dispatch a crew. While you wait, shut off the water at the main valve if you can. In Rochester Hills the valve is usually by the water meter, inside the house in the basement or laundry room.
Step 2. We find where the water went
Our founders came from construction, so we know how water travels through a house. We trace it along floor joists, behind baseboards and down inside walls, not just around the wet spot, and photograph every room for the assessment so nothing gets left out of your claim.
Step 3. We take the water out
Water extraction starts with the standing water. Then we remove carpet, pad, drywall or flooring that can't be dried, and show you why before anything goes. Sewage and outside floodwater are treated as contaminated, so we take out the porous materials they soaked instead of drying them.
Step 4. We dry it out
Our air movers, dehumidifiers and other drying equipment are decontaminated before they come into your home. A technician checks the moisture every day until it's dry, usually two to four days. After that we do the reconstruction ourselves, so you don't need a separate contractor to put it back together.
Step 5. We handle the insurance paperwork
A few business days after we finish, you and your insurance company each get our invoice and documentation, with a request that the insurer pay us directly. If a plumber or another trade was part of the repair, we coordinate with them too, so your adjuster gets one complete file.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Rochester Hills, MI and surrounding areas.
We work across all of Rochester Hills, from Brooklands between Auburn and Hamlin roads up to Stony Creek in the northeast corner.
Homes around Innovation Hills, Borden Park, Yates Cider Mill and the Rochester Hills Museum at Van Hoosen Farm are all in our area.
Rochester Hills addresses use the 48306, 48307 and 48309 zip codes. Not sure we reach your street? Call and ask.
Rebecca Viviano
12 days ago
“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Rochester Hills Area
Book a free water damage inspection in Rochester Hills, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Questions about water removal in Rochester Hills
Questions we get from our customers' and our answers.
What causes most water damage in Rochester Hills homes?
Usually it's a plumbing or appliance failure: a burst pipe, a worn washing machine hose, a leaking water heater or dishwasher line, or a toilet overflowing on an upper floor. A roof leak can let water in too. In a basement, heavy rain or snowmelt can cause water intrusion or overwhelm the sump pump, and flooding like that may be covered differently from a burst pipe, so we pin down the source first.
Do you handle commercial water damage in Rochester Hills?
Yes. Offices, stores, rental properties and apartment or condo buildings get the round-the-clock emergency service we give homeowners. The process matches what we do at a house: locate every wet area, dry it, and deal directly with whoever insures the property.
If you inspect my Rochester Hills home, does that open an insurance claim or commit me to anything?
No. Having us inspect doesn't start a claim, and it doesn't commit you to us. Only the policyholder can file, so that decision stays with you, and you can pick your own contractor even if your insurer suggests others. Don't hold off on mitigation until an adjuster visits, since wet materials get worse by the hour.
How much does water damage restoration in Rochester Hills cost?
We can't name a figure before we've seen the damage. Water soaks into layers you can't see, and the full extent only shows during the restoration process, once wet materials are removed. Pricing follows the IICRC S500 standard on a time and materials basis, using a recent Xactimate price list, and the billing goes to your insurance company. If you're paying yourself, financing is available.
Is it safe to stay in my Rochester Hills home while it dries?
Often yes, if the water came from a clean source like a supply line. We'd advise against it with sewage, floodwater from outdoors or visible mold growth, which calls for mold remediation as a separate job, or if someone in the household has asthma or a similar condition. Once water extraction is done, we'll give you a straight answer for your home.
Have a question? Call us, we're available. (866)-333-6424