Same-Day Water Damage Restoration in Novi, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Weighing your options for water damage restoration in Novi, MI? Perhaps a toilet fill valve stuck, a hall ceiling bulged, or a washer drain hose slipped out. Phone us, and in about an hour we'll begin your free inspection.
Water Damage Restoration and related services in Novi, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Novi homeowners choose us for water damage service
We're on site in about an hour
If one pipe froze and split, others on the same outside wall may be close behind, so open the cabinet doors under those sinks to let warm air reach them. Someone takes our calls at any hour, and most of the time we arrive in about an hour.
A free inspection of the damage
Our IICRC Certified Firm inspects free, and in a condo or townhouse we look past your own walls. Water crosses shared walls and floors, so with the neighbor's permission we check the unit beside or below yours, since damage there can trace back to your leak.
We work directly with your insurance company
Whichever company covers your home, we work with it directly. When its adjuster comes out, we share our moisture readings and photos so they see what the meters showed, not only what's visible that day, and we answer their follow-up questions ourselves.
We help you get the most from your claim
If your insurer turns down part of the claim, ask for the reason in writing, with the policy wording behind it. That gives us something specific to answer as we push for everything your insurance claim allows, though no one can say ahead of time what gets paid.
Financing if you need it
Two separate leaks usually mean two claims, each with its own deductible, even when they happen in the same year. Financing is available for that second deductible, or for anything the policy leaves out, so you can pay in smaller amounts.
Novi, MI reviews of our burst pipe cleanup
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
How we remove water and dry your Novi, MI home
Step 1. You call our office
Reach our emergency response line 24/7, say what's leaking, and dispatch gets a crew moving. If melting ice on the roof is what's dripping inside, don't climb up to chip it away; set pans under the drips, and we'll take care of the inside once we arrive.
Step 2. We find where the water went
A slow leak at the base of a toilet often soaks the subfloor around it long before the floor looks stained. We check for a soft spot or a rocking toilet, take readings around the base and in the ceiling below, and photograph every room for the assessment.
Step 3. We take the water out
We start with the standing water, then check the subfloor under the flooring, from below where we can. Plywood usually dries well once it's opened to air, while chipboard subfloor that has swelled at the edges stays uneven, so those panels are marked for replacement during reconstruction.
Step 4. We dry it out
Please skip space heaters and hair dryers, since fast heat can warp wood and crack drywall tape while the inside stays wet. A technician checks each room daily with a moisture meter while our dehumidifiers and other drying equipment work, usually over two to four days.
Step 5. We handle the insurance paperwork
After the last visit, you and your carrier each get a copy of the invoice and our documentation, plus a note asking the carrier to pay us. Because we charge for time and materials, it may not match the adjuster's estimate, which is normal, and we'll explain any line.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Novi, MI and surrounding areas.
We cover Novi from the Grand River Avenue and Novi Road corridors to the homes around Walled Lake and Shawood Lake on the north side.
That takes in neighborhoods near Twelve Oaks Mall, Lakeshore Park, Tollgate Farm and the Novi Civic Center.
Novi addresses use the 48374, 48375 and 48377 zip codes, plus 48167 on part of the south side. Unsure about yours? We'll check it on the phone.
Rebecca Viviano
12 days ago
“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Novi Area
Request your free leak inspection in Novi, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Answers about flooded basements and leaks in Novi
Questions we get from our customers' and our answers.
What causes most of the water damage you see in Novi homes?
Mostly plumbing and appliances: a burst pipe, a worn washer hose, a failing water heater, or a leaky dishwasher line, plus roof leaks. A hard rain may push water intrusion into a basement, which a policy may treat as flooding, so flood cleanup starts with noting the source. If a toilet or floor drain splashed while Novi crews were cleaning sewer lines nearby, the city says that water came from the bowl or drain itself.
Will you take a commercial water damage job in Novi?
Yes. Stores, offices, clinics and apartment buildings can call our emergency service day and night, 24/7, as homeowners do. The work runs the same way: we find the water, pull it out, dry each space and handle the owner's insurer ourselves.
Does a free inspection of my Novi home file a claim or obligate me?
No. Nothing about our visit reaches your insurer unless you choose to file, and it costs you nothing. Whether to file is yours to decide as the policyholder, and you can choose any contractor, regardless of who your insurer recommends. Don't delay mitigation until an adjuster comes, because the water won't wait.
What does water damage restoration in Novi usually cost?
We won't guess at a figure before we've looked, because soaked materials conceal damage that appears only as the restoration process opens things up. Charges cover time and materials, following the method the IICRC S500 standard sets, with Xactimate pricing behind every line, and billing is handled directly with your insurer.
Is it OK to sleep in my Novi home during drying?
Usually, when the leak was a clean supply line. Sewage, floodwater or visible mold growth is a different case, and mold remediation becomes a separate project. The same goes if anyone in your home has asthma or other breathing issues. After water extraction, we'll be straight with you about whether a few nights elsewhere would help.
Have a question? Call us, we're available. (866)-333-6424