Water Damage Restoration in Oakland County by Response Flood & Fire
4.9|218 reviews

Same-Day Water Damage Restoration in Southeast Michigan

IICRC Certified Firm • Free inspection • All Insurance Accepted

Where can you get water damage restoration in Southeast Michigan right now? A pipe let go behind the wall, the water heater leaked across the basement, or the washer flooded the laundry room. Phone us at any hour to book a free inspection; our crew gets there in about an hour.

Our Process

Our water damage restoration process

Before we arrive, turn off the water at the main shutoff if you can reach it safely, and switch off the breaker for any room where water touches outlets or cords. Then call us; someone answers at every hour.

At the free inspection we follow the water from where it started to where it ended up, using moisture meters on walls, floors and the ceiling below. We photograph each wet area, so the insurance file starts on day one.

Water extraction comes next. We pull standing water out of carpet and off hard floors, then take out materials that will not dry well, such as swollen baseboard or soaked pad. You see what is leaving and why before it goes.

Structural drying follows. Air movers and dehumidifiers run while we return each day to take readings, and the readings, not a calendar, decide when the equipment leaves. Most homes dry in two to four days.

Last, our reconstruction crew puts back the drywall, trim and flooring, so one company carries the job from the wet floor to the finished room. Our invoice and records go to you and your insurer, and the insurer is asked to pay us directly.

Response Flood & Fire team member pointing to a sagging, water-stained ceiling during a water damage inspection
K

Kaitlin Manning

3 weeks ago

4.9|218 reviews

We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager during this.

Our Reviews

Water damage restoration reviews from Southeast Michigan

What homeowners say after we dried out and rebuilt their homes.

4.9

218 reviews on Google

View All Reviews
Chris Foster

2 days ago on Google

Fantastic!

Cj Rhoades

3 days ago on Google

Response fixed my kitchen after a roof leak fantastic company

Matt

3 days ago on Google

Great company to work with!!!

MattJen FixSroka

3 days ago on Google

They are the best! Good job and fast!

Leanne Kirkland

3 days ago on Google

Fantastic service! Staff was so kind and helpful!

Kathy Kleinhans

2 days ago on Google

My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!

Sam V

2 days ago on Google

Phenomenal work, job well done!

Brandon Tenhoopen

3 days ago on Google

Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...

Kate Hudson

3 days ago on Google

Response Flood and Fire helped so quickly and efficiently when my basement flooded!

Rebecca Viviano

3 days ago on Google

They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!

Adam Semaan

3 days ago on Google

Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!

Kim Schreiber

4 days ago on Google

Amazing company! Highly recommend their services.

Why us

Why homeowners call us for water damage restoration

Most of our water calls start with a plumbing failure

Burst pipes, leaking ice maker lines and overflowing washing machines cause more of our calls than the weather does. Water from a failure like that rarely stays in the room where it started. It follows the framing down to the floor below, so we check the whole path before we plan the drying.

The first 24 to 48 hours count

The EPA advises drying water-damaged areas and items within 24 to 48 hours to prevent mold growth. That is why someone answers our line at any hour, including weekends and holidays.

We check behind the drywall, not just the stain

Wet drywall is the part you can see. The framing, subfloor and insulation behind it decide how big the job really is. Because we rebuild as well as dry, we check those first, then tell you what can be dried in place and what has to come out.

Certified for water damage and drying

We're an IICRC Certified Firm, certified for water damage restoration and structural drying. For most homeowners this is a first claim, so we explain each step as it comes and work directly with your insurance company, whichever one insures you.

S

Steven Townsend

a month ago

4.9|218 reviews

Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling.

Our Team

The crew that dries out your home

The same team answers the phone and works the job. When you call Response Flood & Fire, you are talking to the people who will be standing in your building.

Ryan Picklo

Ryan Picklo

Owner

Mike Marshall

Mike Marshall

Owner

Jimmy W.

Jimmy W.

Director of Construction

Brigitte F.

Brigitte F.

Reconstruction Project Manager

Joe A.

Joe A.

Project Manager

Austin

Austin

Project Manager

Mike K.

Mike K.

Estimator

D'Andre S.

D'Andre S.

Estimator

Macomb County cityscape
Service Areas

Water damage restoration across Southeast Michigan

We answer water damage calls from homes and businesses throughout Southeast Michigan, at any hour of the day. If you aren't sure we reach your street, call and ask.

Rebecca Viviano

Rebecca Viviano

12 days ago

“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”

Response Flood & Fire

1753 West Hamlin Road,
Rochester Hills, MI 48309
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Water Damage Restoration Services

  • Water Damage Restoration
  • Water Extraction
  • Flood Cleanup
  • Water Damage Repair
  • Mold Remediation

Zip Codes Served

480054801548021480264803548036480384804248043480444804548046480474804848050480514806248065480664808048081480824808848089+17 more
Get Your Quote

Schedule a free water damage inspection

Tell us where the water came from and which rooms it reached. If water is still running, call us now so we can get a crew moving.

We work directly with your insurance
A free inspection, no commitment
Financing available if you need it
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FAQs

Water damage restoration questions

Questions we get from our customers' and our answers.

Does homeowners insurance cover water damage?

It often covers water damage that is sudden and accidental, such as a burst pipe or a failed supply line. Damage from a slow leak over months, or water that came in from outside, is often treated differently. Your policy and your adjuster decide, and only you, as the policyholder, can file the claim.

How long does it take to dry out a house?

Most structures dry within two to four days once the standing water is out. Thick materials like hardwood, plaster or a concrete slab can take longer. We check moisture every day, and the equipment comes out when the readings say the structure is dry, not on a set date.

Can I stay home while the drying equipment runs?

Usually, if the water was clean and the rooms you live in are dry. The fans and dehumidifiers are loud and warm the air, so a bedroom next to the work can be hard to sleep in. If the water was dirty or someone at home has breathing problems, we may suggest staying elsewhere.

Do I have to wait for the adjuster before you start?

No. Your policy expects you to protect the home from further damage, and wet materials keep breaking down while they sit. We photograph and measure everything before work begins, so the adjuster sees what we found. If anyone tells you to hold off, call us.

How much does water damage restoration cost?

We can't give a number until we've seen it, because the size of the job depends on how far the water traveled and what it soaked. We bill time and materials following the IICRC S500 standard, priced from a recent Xactimate list. Paying out of pocket? Financing is available.

Have a question? Call us, we're available. (866)-333-6424