Emergency Water & Fire Damage Restoration
Serving Oakland, Macomb, St. Clair, Wayne & Lapeer counties
Why us?
- IICRC Certified Firm
- Free walkthrough
- We work with all insurance
IICRC Certified FirmWater, fire and smoke- 4.9 on GoogleExcellent
Licensed residential builderMichigan license 262400246
Which service do you need?
A burst supply line, a basement full of rainwater, smoke in every room or mold behind the drywall: pick what you're facing to see how we handle it in Southeast Michigan.
Why homeowners call us for water damage restoration
Most of our water calls start with a plumbing failure
Burst pipes, leaking ice maker lines and overflowing washing machines cause more of our calls than the weather does. Water from a failure like that rarely stays in the room where it started. It follows the framing down to the floor below, so we check the whole path before we plan the drying.
The first 24 to 48 hours count
The EPA advises drying water-damaged areas and items within 24 to 48 hours to prevent mold growth. That is why someone answers our line at any hour, including weekends and holidays.
We check behind the drywall, not just the stain
Wet drywall is the part you can see. The framing, subfloor and insulation behind it decide how big the job really is. Because we rebuild as well as dry, we check those first, then tell you what can be dried in place and what has to come out.
Certified for water damage and drying
We're an IICRC Certified Firm, certified for water damage restoration and structural drying. For most homeowners this is a first claim, so we explain each step as it comes and work directly with your insurance company, whichever one insures you.
Steven Townsend
a month ago
“Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling.”
We Work With All Insurance Companies
When water damages a home in Southeast Michigan, we document the loss as we work and talk with your insurance company, your plumber and the other trades on the job.
- We work directly with your insurance
- We document the loss
- A free inspection, no commitment
Farmers Insurance
Allstate
AIG
USAA
Travelers
State Farm
Nationwide
Liberty Mutual
Erie Insurance
Church Mutual InsuranceWater damage restoration reviews from Southeast Michigan
What homeowners say after we dried out and rebuilt their homes.
4.9218 reviews on Google
Leanne Kirkland
6 days ago
Fantastic service! Staff was so kind and helpful!
Brandon Tenhoopen
a week ago
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly and I appreciate their help with every step of the process. Thankfully it was caught early and we only had minimal damage. Between their professionalism and knowledge, I feel comfortable recommending them to anyone in need of their services.
Kate Hudson
a week ago
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
Our restoration team serving Southeast Michigan
The same team answers the phone and works the job. When you call Response Flood & Fire, you are talking to the people who will be standing in your building.
Ryan Picklo
Owner
Mike Marshall
Owner
Jimmy W.
Director of Construction
Brigitte F.
Reconstruction Project Manager
Joe A.
Project Manager
Austin
Project Manager
Mike K.
Estimator
D'Andre S.
Estimator
Communities we serve across Southeast Michigan
We run crews across Oakland, Macomb, St. Clair, Wayne and Lapeer counties from our base in Rochester Hills, which keeps most of this territory inside an hour's drive. Most of the water damage we see starts with a plumbing failure, like a frozen pipe that bursts, a leaking ice maker line or a washing machine that floods the laundry room. Michigan weather adds its share, from spring thaw and heavy rain to summer storm flooding. We work on houses, apartment buildings and commercial property, and our line is answered every hour of the year.
Cj Rhoades
5 days ago
“Response fixed my kitchen after a roof leak fantastic company”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Locations Near Macomb County We Service
Request Free Walkthrough
Request a free walkthrough
Send us the details and we will call you back within 5 minutes.
- We document your claim and deal with your adjuster
- A free walkthrough before you sign anything
- Financing available if you need it
Thank You!
We've received your request and will contact you within 15 minutes during business hours.
Speak with the Response Flood & Fire team now
(866) 333-6424
Answers To Common Questions
Questions we get from our customers' and our answers.
Does homeowners insurance cover water damage?
It often covers water damage that is sudden and accidental, such as a burst pipe or a failed supply line. Damage from a slow leak over months, or water that came in from outside, is often treated differently. Your policy and your adjuster decide, and only you, as the policyholder, can file the claim.
How long does it take to dry out a house?
Most structures dry within two to four days once the standing water is out. Thick materials like hardwood, plaster or a concrete slab can take longer. We check moisture every day, and the equipment comes out when the readings say the structure is dry, not on a set date.
Can I stay home while the drying equipment runs?
Usually, if the water was clean and the rooms you live in are dry. The fans and dehumidifiers are loud and warm the air, so a bedroom next to the work can be hard to sleep in. If the water was dirty or someone at home has breathing problems, we may suggest staying elsewhere.
Do I have to wait for the adjuster before you start?
No. Your policy expects you to protect the home from further damage, and wet materials keep breaking down while they sit. We photograph and measure everything before work begins, so the adjuster sees what we found. If anyone tells you to hold off, call us.
How much does water damage restoration cost?
We can't give a number until we've seen it, because the size of the job depends on how far the water traveled and what it soaked. We bill time and materials following the IICRC S500 standard, priced from a recent Xactimate list. Paying out of pocket? Financing is available.
What areas do you cover?
We cover Oakland, Macomb, St. Clair, Wayne and Lapeer counties. Our line is answered 24 hours a day, 365 days a year. Tell us what happened and we will talk you through what to do first.
How soon can someone get here?
Call our 24-hour line and we will get moving. Our response time is typically about an hour. Water and smoke do more damage the longer they sit, so the sooner we hear from you, the more of the property we can save.
What should I do before anyone gets here?
Safety comes first. If water is near outlets or an electrical panel, stay out of that room. For a water loss, shut off the water supply if you can reach the valve safely. After a fire, stay out until the fire department says it is safe to go back in. Do not turn the heating or air conditioning back on, because moving air spreads soot. If you suspect sewage, mold or asbestos, keep people and pets away and leave the material alone until we have seen it. Then report the loss to your insurance company.
Have a question? Call us, we're available. (866)-333-6424