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4.9|161 reviews

About Response Flood & Fire

Free walkthrough • We deal with your adjuster • Financing available

We handle water, fire, smoke, storm, mold and asbestos damage across Southeast Michigan. Our founders came out of construction, contracting and cleaning, and that is still how we look at a job. Our line is answered 24 hours a day, and we are usually on site in about an hour.

Our story

Built by people who build

Our founders came out of construction, contracting and cleaning. They kept meeting homeowners who had been through a flood or a fire and had no idea what was happening to their house or what came next. The cleanup crews showed up, did the work and left.

So we built the company we thought those people needed. We read the building the way a builder does, tracking what water or soot has done behind the drywall rather than only what you can see, and we tell you what we find in plain language.

We handle water removal and extraction, flood cleanup, water damage repair, sewage cleanup, structural drying and dry-out, fire and smoke damage, soot mitigation, structural inspections, emergency board-ups, storm damage, mold remediation and asbestos testing, containment and abatement.

Our line is answered 24 hours a day, 365 days a year, and we are typically on site in about an hour. We stay with you through the recovery, including the documentation your insurance carrier will ask for. A home is more than a property, and we work like it.

Restoration crew and service truck outside a Southeast Michigan home
Ella M

Ella M

a month ago

4.9|161 reviews

Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring,...

Our reviews

What Southeast Michigan says about us

Reviews from homeowners and property managers who called us after water, fire, storm or mold damage.

4.9

161 reviews on Google

View All Reviews
Ella M

a month ago on Google

Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...

Kaitlin Manning

a month ago on Google

We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...

Steven Townsend

a month ago on Google

Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...

Samantha Viviano

a month ago on Google

Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.

Tanisha Rogers

2 months ago on Google

I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...

Melissa Willner

2 months ago on Google

Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.

jane fischer

2 months ago on Google

Awesome service. The team was very prompt and professional. Highly recommend.

Wendy Kapsta

2 months ago on Google

This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!

June Lewis

2 months ago on Google

The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...

James Morgan

3 months ago on Google

When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...

Presley Folkerts

4 months ago on Google

Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...

Jane Renas

4 months ago on Google

D
Donna C.

4 years ago on Yelp

I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...

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