Same-Day Fire Damage Restoration in Sterling Heights, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Trying to find fire damage restoration in Sterling Heights, MI? An outlet sparked behind the bed, or a hoverboard charging in the hall caught fire. The inspection is free, and a crew reaches you in about an hour.
Fire Damage Restoration and related services in Sterling Heights, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
What Sterling Heights homeowners get from our fire cleanup crew
We're on site in about an hour
When the crew arrives, usually in about an hour, they check with any fire officer still on scene, walk around the outside for hazards, then start the board-up. Call at any hour and a person answers our 24/7 line, and our emergency service handles homes and commercial buildings alike.
A free inspection of the fire damage
Heat can crack ceramic tile, stone countertops and glass shower doors in rooms that never burned, so our free inspection checks hard finishes as closely as soft ones. We're an IICRC Certified Firm, IICRC certified for fire and smoke restoration and odor control.
We work directly with your insurance company
We work with all insurance companies and deal with your adjuster directly. If the insurer sends a contents company for your belongings, ask for a written list of everything they take away, so you know what left the house and when it's coming back.
We help you get the most from your claim
Some fire damage falls outside our work, like a heat-damaged furnace or electrical service, and it still belongs on the insurance claim. We note those items in our documentation for your adjuster so they aren't forgotten. We push for all the policy allows, but the carrier decides what it pays.
Financing if you need it
If one floor can be finished first so your family can move back sooner, financing can pay for that part while the claim catches up. It can also cover the deductible, repairs the policy excludes, or anything else the claim leaves to you.
Sterling Heights reviews of our fire and smoke cleanup
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Our fire repair process in Sterling Heights, step by step
Step 1. You call and we secure the house
As soon as firefighters hand the house back, call our 24/7 line and a crew comes to cover broken windows and doors with temporary board-ups. If a car was in the garage, call your auto insurer too, since a car is usually covered under a separate policy.
Step 2. We inspect the fire and smoke damage
Soot isn't always visible, so our technician may run a dry wipe across walls and ceilings in each room to see how much has settled. Rooms that look clean often aren't. Those results, with photos, shape the restoration process and the assessment your adjuster reviews.
Step 3. We remove water, soot and debris
Empty closets near the wet rooms when it's safe to go in, so the floors and walls inside them can dry. We take out wet insulation and charred debris, and drying equipment then goes to work on the floors and framing.
Step 4. We clean and deodorize
Once the new drywall and paint are in, a final deodorizing pass can catch any smell the old framing still gives off. Before that, cleaning and soot removal cover every surface left behind, and materials that hold the smell, like charred insulation, come out.
Step 5. We rebuild and handle the paperwork
Before you move back in, make sure working smoke and carbon monoxide alarms are in place. Sterling Heights residents can request installation online from the fire department's Fire Prevention Division. Reconstruction is done by our own crew, and we send the invoice to you and your insurer.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Fire Damage Restoration in Sterling Heights, MI and surrounding areas.
We cover every Sterling Heights neighborhood between 14 Mile Road and Hall Road, plus the Van Dyke Avenue and Mound Road corridors.
Our crews often work near Freedom Hill County Park, Dodge Park, the Sterling Heights Library and the Sterling Heights Nature Center.
Residential zip codes in the city are 48314, 48313, 48312 and 48310. Unsure whether your street counts? Ring us and ask.
Rebecca Viviano
12 days ago
“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
- Soot Cleanup
Zip Codes Served
Fire Damage Restoration in Sterling Heights Area
Get a free fire damage inspection in Sterling Heights, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Questions Sterling Heights homeowners ask after a fire
Questions we get from our customers' and our answers.
My Sterling Heights house only burned in one room, so why does the whole place smell?
Smoke particles are tiny, and they keep moving with the air long after the flames are out, slipping under doors and through attic openings. Painted drywall, carpet and wood absorb the odor and residue. That's why our inspection follows the smoke damage room by room instead of stopping at the burned area.
Does the water used to put out my Sterling Heights fire get handled too?
Yes. Water damage from firefighting can do as much harm as the flames, and it often reaches the basement and the rooms below the fire. We use water extraction and dry the structure as part of the same work, and insurers usually treat it as part of the fire claim. Your adjuster confirms that.
Will you restore our furniture and other belongings after a Sterling Heights fire?
No, we don't, and we'd rather say so up front. We repair the structure: drywall, flooring, framing, ceilings and fixed cabinets. Your furniture, clothes and electronics are a job for a contents company, and your policy often covers them under a separate section. Photograph and list items before anything is discarded.
How do we know when our Sterling Heights house is safe again, and what can we grab?
A fire official or the city's building inspector makes that call, not a contractor, and they may keep the house closed until the structure and utilities are safe. On a short supervised visit, collect prescriptions, eyeglasses, phones, wallets and important papers. Don't switch on power or gas, and discard food that smoke or heat reached.
If you inspect my Sterling Heights home, have I opened a claim or agreed to hire you?
Neither. The inspection is free, nothing goes to your insurer, and you're not committed to us. The policyholder decides whether to file a claim and which contractor to hire, even if the insurance company names someone. Don't hold off on securing and drying the house for the adjuster's visit, because the policy expects you to prevent more damage.
Have a question? Call us, we're available. (866)-333-6424