Fire Damage Restoration in Troy by Response Flood & Fire
4.9|218 reviews

Same-Day Fire Damage Restoration in Troy, MI

IICRC Certified Firm • Free inspection • All Insurance Accepted

Where do you turn for fire damage restoration in Troy, MI? A pan caught fire, the dryer vent went up, or smoke filled every bedroom. Call day or night for a free inspection, and we arrive in about an hour.

Our Services

Fire Damage Restoration and related services in Troy, MI

Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.

Why Us

Why Troy homeowners call us for fire damage cleanup

We're on site in about an hour

Someone picks up our line around the clock, and our emergency service covers houses and commercial buildings alike. A crew can usually reach you in about an hour, which matters after a fire, because acidic soot residue can begin staining surfaces within hours.

A free inspection of the fire damage

The inspection costs nothing. We're an IICRC Certified Firm, certified by the IICRC for fire and smoke restoration and odor control. We look past the burned room into closets, cabinets, the attic and the floor above, where smoke damage tends to hide, then talk you through it.

We work directly with your insurance company

Whichever company insures you, we work with it and speak with your adjuster ourselves. A fire claim often has separate parts for the house, your belongings and the cost of living elsewhere, so we keep our documentation on the structure clear and easy for the adjuster to follow.

We help you get the most from your claim

Light smoke damage in rooms that look fine is easy to leave out of a claim, so we photograph and note it before any cleaning starts. We explain each stage of the insurance claim and push for all your coverage allows, though we can't promise what the carrier will pay.

Financing if you need it

A rebuild after a fire may have to meet current building codes, and some policies pay little toward that unless they include ordinance or law coverage. Financing is available for that gap, for your deductible, or for anything else the policy won't cover.

Our Reviews

Fire and smoke cleanup reviews from Troy, MI

Reviews from homeowners and businesses across Southeast Michigan.

4.9

218 reviews on Google

View All Reviews
Chris Foster

2 days ago on Google

Fantastic!

Cj Rhoades

3 days ago on Google

Response fixed my kitchen after a roof leak fantastic company

Matt

3 days ago on Google

Great company to work with!!!

MattJen FixSroka

3 days ago on Google

They are the best! Good job and fast!

Leanne Kirkland

3 days ago on Google

Fantastic service! Staff was so kind and helpful!

Kathy Kleinhans

2 days ago on Google

My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!

Sam V

2 days ago on Google

Phenomenal work, job well done!

Brandon Tenhoopen

3 days ago on Google

Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...

Kate Hudson

3 days ago on Google

Response Flood and Fire helped so quickly and efficiently when my basement flooded!

Rebecca Viviano

3 days ago on Google

They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!

Adam Semaan

3 days ago on Google

Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!

Kim Schreiber

4 days ago on Google

Amazing company! Highly recommend their services.

Our Process

Our fire damage repair process in Troy, MI

Step 1. You call and we secure the house

Call our 24/7 emergency line once everyone is out, and a crew heads over as soon as the fire department releases the house. We put temporary board-ups over broken windows and doors. Most Troy homes heat with gas, so don't relight or run the furnace until it has been checked.

Step 2. We inspect the fire and smoke damage

Smoke drifts toward cooler air, so it settles in closets, behind outlet covers and in attic insulation far from the flames. With a construction background, our technician also checks whether heat weakened framing or drywall, and photographs each room for the assessment.

Step 3. We remove water, soot and debris

We start with water extraction and drying equipment, since mold can begin in soaked walls within a couple of days. Charred drywall, insulation and flooring then come out as debris. In an older home, some materials may need asbestos testing before they are removed.

Step 4. We clean and deodorize

Soot removal depends on what burned: a kitchen fire often leaves greasy film, while wood and paper leave dry powder. Please don't scrub it yourself, because a damp cloth can smear soot deeper. We treat odor at its source, and smoke-stained framing may be sealed before the walls close up.

Step 5. We rebuild and handle the paperwork

Our own crew handles the reconstruction, so one company carries the job from board-up to rebuild. Insurers usually want the fire report, which the City of Troy lets you request online. You and your insurer each get our invoice and records, and we ask the insurer to pay us directly.

Restoration equipment running during fire damage restoration at a property in Troy, Michigan
M

Melissa Willner

July 2026

4.9|218 reviews

Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.

Troy cityscape
Service Areas

We offer Fire Damage Restoration in Troy, MI and surrounding areas.

Our crews reach homes and businesses all over Troy, from the streets near Stage Nature Center down to the offices along Big Beaver Road.

We also work in the neighborhoods around Boulan Park, the Troy Historic Village, the Civic Center and Somerset Collection.

Troy's residential zip codes are 48083, 48084, 48085 and 48098. If you can't tell whether your address is ours, give us a call.

Rebecca Viviano

Rebecca Viviano

12 days ago

“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”

Response Flood & Fire

1753 West Hamlin Road,
Rochester Hills, MI 48309
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Smoke Damage Cleanup
  • Soot Cleanup

Zip Codes Served

480074808348084480854809848099
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Financing available if you need it
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FAQs

Fire cleanup questions from Troy homeowners

Questions we get from our customers' and our answers.

Why do rooms the fire never touched in my Troy home smell of smoke?

Hot smoke rises and rides the air through stairwells, ductwork and the gaps around pipes and wiring. As it cools, fine soot settles on walls, carpet, insulation and the inside of closed cabinets, so a bedroom down the hall can hold odor and dark residue. That's why our inspection and the restoration process cover the whole house, not just the burned room.

Is the water the fire department used in my Troy house part of the same job?

Yes. The water from the hoses soaks floors, walls and insulation, and it often runs down into the basement. Left alone, that water damage leads to warped materials and mold growth. We take care of the water extraction and drying alongside the fire and smoke work, and it's usually handled under the same fire claim, though your adjuster confirms that.

Can you clean our furniture and belongings after a Troy house fire?

No, and it's better you hear that now. We restore the building itself: walls, ceilings, floors, framing and built-in cabinets. Furniture, clothing, electronics and other belongings are handled by a separate contents company, and many policies cover them under their own part of the claim. Ask your adjuster about it early, and don't throw anything out until it's been photographed and listed.

When is it safe to go back into my Troy home, and what can I take?

That decision belongs to the fire department or a city building inspector, not to us, and they may keep you out if the structure, wiring or gas isn't safe. If they let you in briefly, take medicine, glasses, phones, wallets and important papers. Wear sturdy shoes, don't switch on power or gas yourself, and throw out any food the heat or smoke reached.

Does your inspection of my Troy home open an insurance claim or commit me to anything?

No. The inspection is free, files nothing with your insurance company and doesn't obligate you to use us. Filing a fire claim is up to you as the policyholder, and the choice of contractor stays yours, even if the insurer recommends someone else. Don't wait for the adjuster before the board-up and water removal, since your policy expects you to protect the home from further damage.

Have a question? Call us, we're available. (866)-333-6424