Same-Day Fire Damage Restoration in Novi, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Can anyone start fire damage restoration in Novi, MI, tonight? The grill scorched the siding, a dishwasher caught fire, or smoke reached the closets. Yes: a crew can reach you in about an hour for a free inspection.
Fire Damage Restoration and related services in Novi, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Novi families call us after a fire
We're on site in about an hour
You don't need a claim number before you call us, and you can phone your insurer in the morning. A person picks up our 24/7 emergency service line for homes and commercial spaces, and a crew can usually reach you in about an hour.
A free inspection of the fire damage
Our free inspection includes the outside too. We're an IICRC Certified Firm, IICRC certified for fire and smoke restoration and odor control, and we check siding, soffits, gutters and the deck, where a grill fire can melt vinyl, char trim and leave smoke damage that's easy to overlook.
We work directly with your insurance company
We work directly with your insurance company and copy you on all the documentation we send, so you always know where the claim stands. Your adjuster will likely ask for a copy of the fire report, and Novi's public safety records section hands those out during weekday business hours.
We help you get the most from your claim
If a question on your claim sits unanswered too long, you can ask in writing for the adjuster's supervisor to help, and keep a copy of the request. We press for everything your insurance claim allows, though the insurer decides what it pays.
Financing if you need it
Some owners decide to sell after a fire rather than move back. If you'd like the house fully repaired before it's listed, financing can cover what the claim doesn't, along with your deductible and any repair the policy leaves out.
Novi reviews of our fire and smoke cleanup
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Fire damage repair in Novi, step by step
Step 1. You call and we secure the house
Call once everyone is out and the fire department says we can go in. We cover broken windows and doors with board-ups, and we may lay protective covering along the walking paths, so nobody tracks soot from the burned area into rooms that are still clean.
Step 2. We inspect the fire and smoke damage
Smoke residue works down into carpet and the pad beneath it, and behind baseboards where the walls meet the floor. Our technician lifts a corner of carpet, pulls a length of trim where needed and checks the subfloor, photographing each room so nothing hidden is left off the assessment.
Step 3. We remove water, soot and debris
Firefighters often throw burned drywall, insulation and trim out a window into the yard, and we haul that away along with the debris inside. Water extraction and drying equipment handle the hose water, so leave the equipment where the crew places it until the readings say the house is dry.
Step 4. We clean and deodorize
Cleaning and deodorizing finish before any new drywall or flooring goes in, because new materials can soak up smell from residue left nearby. Soot removal covers each surface, what can't be cleaned comes out, and then we treat the odor that remains in each room.
Step 5. We rebuild and handle the paperwork
Reconstruction stays with our own crew as well. Before you move back in, Novi's fire department can install battery-operated smoke detectors for seniors, families in need and families with children. The final invoice and records go to you and the insurance company, which we ask to pay us.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Fire Damage Restoration in Novi, MI and surrounding areas.
Fire calls reach us from all over Novi, from Grand River Avenue and Novi Road up to the shores of Shawood Lake and Walled Lake.
We also reach homes near Tollgate Farm, Lakeshore Park, the Novi Civic Center and Twelve Oaks Mall.
For Novi homes, the zip codes are 48374, 48375 and 48377, with 48167 covering a slice of the south end. Ask us if you're unsure about your address.
Rebecca Viviano
12 days ago
“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
- Soot Cleanup
Zip Codes Served
Fire Damage Restoration in Novi Area
Schedule a free fire damage inspection in Novi
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Common fire damage questions in Novi
Questions we get from our customers' and our answers.
Why does a Novi bedroom down the hall from the fire smell like smoke?
Smoke moves much faster than flames. In the minutes before the alarm sounded and the doors were opened, it had likely drifted through the hallway and into every room with an open door. Carpet, curtains, mattresses and the paper face of drywall soak up odor, which is why our restoration process includes rooms that look untouched.
Does the water from the fire department's hoses get dried as part of my Novi fire job?
Yes. Hose water seeps into walls, ceilings and flooring, then down into the basement. Without drying, that water damage can warp wood and feed mold. We extract and dry it as part of the fire work, and it's usually covered by the same fire claim, but check with your adjuster on how it's handled.
Can you clean the furniture and personal items from our Novi home?
No. Our job is the house's structure: drywall, plaster, subfloors, trim and built-in cabinetry. Furniture, clothing, toys and electronics go to a separate contents company, often under another part of the claim. Talk with your adjuster about that soon, and keep damaged items until they're photographed and written down.
When is it safe to go back into my Novi home, and what can I bring out?
The fire department or a building official decides that, never us. They can keep you out while the wiring or gas lines are a risk or the structure is weak. If you're allowed a quick trip, collect medicines, glasses, phones, wallets, keys and important documents. Leave the breakers and gas alone, and toss out any food that sat in the smoke or heat.
Will your inspection of my Novi house open an insurance claim or obligate me?
No. It's free, it tells your insurer nothing, and it doesn't lock you in. Filing is yours alone to decide, and you can hire whichever contractor you like, even if the insurer names someone. Get the house secured and the water out before the adjuster visits, because the policy expects you to stop further damage.
Have a question? Call us, we're available. (866)-333-6424