Same-Day Water Damage Restoration in Ferndale, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
In need of water damage restoration in Ferndale, MI? Sewage could be rising through the floor drain, the roof leaking, or a pipe broken under the tub. We're out in about an hour to inspect it, free of charge.
Water Damage Restoration and related services in Ferndale, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Ferndale calls us for flooded basement cleanup
We're on site in about an hour
If one fixture is leaking, close the small valve behind the toilet or under the sink, and the rest of the house keeps its water while you wait. We take calls around the clock, and most of the time our crew is there within about an hour.
A free inspection of the damage
Our free inspection, carried out by an IICRC Certified Firm, measures the humidity in the air as well as the wet spots. High readings in rooms that look fine mean moisture is spreading through the house, so those rooms get checked too, not just the one with the puddle.
We work directly with your insurance company
Some insurers send an adjuster to the house, while others settle smaller claims from photos and reports alone. We accept all insurance companies and work straight with yours either way, sending the pictures, moisture readings and scope that a desk review depends on.
We help you get the most from your claim
Most policies ask you to report damage promptly, so if you plan to file, call your insurer early, even before you know the full cost. We help you through every step and work for the most your policy allows, though the payout itself is the insurer's decision.
Financing if you need it
On some policies the deductible is a percentage of your home's insured value rather than a flat amount, which can be more than people expect. Financing is available for it, or for any work your policy won't cover, so it can be paid off over time.
Reviews of our water cleanup work in Ferndale
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
How we handle water extraction in Ferndale, MI
Step 1. You call our office
The emergency response line is staffed at every hour, and dispatch will have a crew moving. If a floor drain is backing up, stop using water: no laundry, showers or dishwasher. Ferndale asks residents to do the same in heavy rain, because rain and sewage share the city's pipes.
Step 2. We find where the water went
In a finished basement, water can pool under the bottom of each wall and behind paneling, with nothing showing in the room. Drawing on our construction background, we check behind the trim and along the base of every wall, then photograph each space for the assessment.
Step 3. We take the water out
We remove the standing water first. If your walls are plaster rather than drywall, they can often be dried in place instead of cut out, so we test them before deciding, and you see the readings before anything is removed. Whatever we take out, we rebuild during reconstruction.
Step 4. We dry it out
Our drying equipment, including air movers and dehumidifiers, arrives decontaminated, and our technician returns each day to read the moisture meter until the house is dry, usually within two to four days. If the furnace ran during drying, check its filter afterward and change it if it looks dusty.
Step 5. We handle the insurance paperwork
After we finish, we bill you and your insurer together, sending our documentation and asking that the insurer's payment come to us. The file shows each day's readings until the house tested dry, which answers the adjuster's usual question of why the equipment ran as long as it did.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Ferndale, MI and surrounding areas.
Our crews work all over Ferndale, from downtown at Nine Mile Road and Woodward Avenue to the residential streets on both sides of Woodward and along Livernois Street.
That covers the homes near the Ferndale Area District Library, Ferndale High School, the Kulick Community Center, Martin Road Park and Wilson Park.
Ferndale addresses use the 48220 zip code, and we're glad to check any address by phone.
Rebecca Viviano
12 days ago
“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Ferndale Area
Request a free water damage inspection in Ferndale, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Sewer backup and water damage questions in Ferndale
Questions we get from our customers' and our answers.
What causes most water damage in Ferndale homes?
Indoors we mostly see a burst pipe, an appliance hose that split, a roof leak, a toilet that overflowed or a water heater that finally gave out. During long, hard rain, water intrusion can seep through basement walls or rise from the floor drain, and because flood cleanup is often covered differently from a pipe leak, we write down where the water came from first.
Do you take commercial water damage jobs in Ferndale?
Yes. Shops and offices downtown on Nine Mile Road can reach our emergency service 24/7, like any homeowner, and so can apartment buildings and other rentals. The restoration process doesn't change: we locate every wet area, pull the water out, dry the building and work directly with the owner's insurer.
If you look at the damage in my Ferndale home, does that start an insurance claim or commit me?
No. Our visit doesn't start anything with your insurer, and you aren't committed to hiring us. Filing is up to you as the policyholder, and so is picking the contractor, even when your insurer hands you names. Don't wait on an adjuster before mitigation begins, since the water keeps spreading.
What will water damage restoration in Ferndale cost?
We can't quote a fair number before seeing it, because water hides under flooring and inside walls, and the full extent shows only as wet materials come out. Billing follows the IICRC S500 standard for time and materials, with prices from Xactimate's latest list, and it's sent to you and the insurance company.
Should my family leave our Ferndale home while it dries?
Usually not, as long as clean water from something like a burst supply line caused it. Sewage from a drain, outdoor flooding and visible mold growth change the answer, with mold remediation handled as a separate job, and so does a household member who has breathing problems. You'll have our honest advice at the inspection, before water extraction and drying start.
Have a question? Call us, we're available. (866)-333-6424