Same-Day Water Damage Restoration in Pontiac, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Who can come today for water damage restoration in Pontiac, MI? A pipe joint failed, a clogged gutter flooded the basement, or a tub drain leaked through the ceiling. We're there in about an hour, and the inspection is free.
Water Damage Restoration and related services in Pontiac, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Pontiac homeowners trust us with water mitigation
We're on site in about an hour
Our line is answered at any hour, and we're usually at your door in about an hour. If water reached the furnace or water heater and you smell gas, don't flip switches or try to relight anything. Leave the house and call the gas company from outside.
A free inspection of the damage
The inspection is free for an old leak, too. If you're about to remodel a room that once took on water, our IICRC Certified Firm can check the framing and subfloor first, so new drywall and flooring don't go over wood that never fully dried.
We work directly with your insurance company
We work with every insurance company and handle yours directly once you file. If you're still deciding whether to file, ask us anything about how a claim works first, and we'll explain it in plain words before you make that call.
We help you get the most from your claim
Point out old damage you knew about, like a stain from a past leak, so we keep it out of this claim. A file that separates old from new is easier for an adjuster to trust, and we ask for all the insurance claim covers, though the insurer sets it.
Financing if you need it
Some homeowners finance the dry-out right away, then decide on the reconstruction once they know what the claim will pay. Financing works either way, for your deductible or for any part of the job your policy leaves to you, paid over time.
What Pontiac customers say about our leak cleanup
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Our emergency water removal process in Pontiac, MI
Step 1. You call our office
Phone our emergency response line whenever it happens, tell us what broke, and we dispatch a crew. Once the water is shut off, leave it off until the broken pipe or fitting is repaired, because turning it back on to check can restart the flood in seconds.
Step 2. We find where the water went
In a basement, water that comes down an outside wall often ends up on the rim joist, the band of wood on top of the foundation, soaking the insulation against it. With a construction background, we check that band all around and photograph each wet stretch for the assessment.
Step 3. We take the water out
We start by pulling out the standing water. Doors that swelled shut may come off their hinges so air can reach both faces and the floor beneath them, and they go back up once they've dried. Anything too soaked to save comes out after we show you why.
Step 4. We dry it out
Air movers and dehumidifiers, each decontaminated beforehand, run day and night while a technician checks moisture meter readings daily until the house is dry, typically two to four days. If we lift the carpet to blow air underneath, walk around it, since stepping on it can tear the backing.
Step 5. We handle the insurance paperwork
When the job wraps up, our invoice and documentation reach both you and your insurer, and the invoice asks the insurer to pay us. Some insurers still mail the check to the homeowner. If yours does, call us and we'll work out the next step with you.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Pontiac, MI and surrounding areas.
Our crews reach every Pontiac neighborhood, from downtown and the Fairgrove district to Seminole Hills, Franklin Boulevard and the Modern Housing area off Perry Street.
That includes homes around the Flagstar Strand Theatre, the Crofoot, Wisner Stadium and Oak Hill Cemetery.
Pontiac addresses use the 48340, 48341 and 48342 zip codes. Live close to the edge of town? Ask when you call.
Robert Salhaney
14 days ago
“Joseph Alter and his team of professionals will take great care of your home! Response Fire and Flood knows what they are doing, simple as that!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Pontiac Area
Set up a free basement flooding inspection in Pontiac, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Answers about burst pipe cleanup in Pontiac
Questions we get from our customers' and our answers.
What are the most common sources of water damage in Pontiac homes?
Inside the house, the usual culprits are a burst pipe, a cracked toilet or appliance line, a worn-out water heater and roof leaks. Storms add flooding, with water intrusion through basement walls and drains. In Pontiac, the city sends water and sewer emergencies to the county's Water Resources Commission, so call them about a backed-up sewer.
Do you take on commercial water damage jobs in Pontiac?
We do. Offices, shops, warehouses and rental buildings can reach our emergency service 24/7, the same as a house. We locate the water, set our drying equipment, log moisture readings until the space is dry and work directly with the property's insurer.
Will a free inspection of my Pontiac home start a claim or lock me in?
Not at all. Nothing goes to your insurer because we looked, and you stay free to hire anyone. Only the policyholder can file a claim, and the contractor is your pick even if your insurer names others. Begin mitigation right away, since an adjuster's calendar shouldn't hold up the drying.
What does water damage restoration in Pontiac cost?
Nobody can price it honestly sight unseen. Water hides under floors and inside walls, and its full reach shows only as the restoration process uncovers it. We bill time and materials under the IICRC S500 standard against a current Xactimate price list, send billing to you and your insurer, and offer financing.
Can we keep living in our Pontiac home while it dries?
Many families stay put when the leak was clean water from a supply line. Sewage, outside floodwater or mold growth you can see is a different story, and mold remediation turns into its own job. A household member with breathing problems changes things too. Once water extraction is done, we'll say honestly whether a few nights away makes sense.
Have a question? Call us, we're available. (866)-333-6424