Same-Day Water Damage Restoration in Westland, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Anyone open now for water damage restoration in Westland, MI? Water may be coming up the floor drain, dripping through a ceiling, or pooling under the washer. We are, with a free inspection and a crew in about an hour.
Water Damage Restoration and related services in Westland, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Westland homeowners call us for flooded basements
We're on site in about an hour
No voicemail at any hour: a person answers, and a crew is usually there about an hour later. If a washer or dishwasher caused the leak, stop the cycle, and unplug it only if the outlet and floor around it are dry, since a machine mid-fill keeps pulling in water.
A free inspection of the damage
We charge nothing for the inspection. As an IICRC Certified Firm, we also check the furnace, water heater and any appliance that sat in water, since wet controls and motors may need a service technician before they run again. We'll point out which ones to leave off for now.
We work directly with your insurance company
Every insurer is welcome, and we talk to yours ourselves. After a big storm, adjusters may be handling a stack of claims, so we send the photos and readings your file needs without waiting to be asked, which helps keep it moving.
We help you get the most from your claim
When a backup comes from a city sewer, Westland must get your written notice within 45 days of finding the damage to seek compensation. Your own insurance claim is separate, and we help you get all it allows, without promising what the insurer pays.
Financing if you need it
Opening a wall for a fresh leak sometimes uncovers rot from an older one, and insurance typically pays only for the new damage. Financing is available for the older repairs, or for your deductible, so you can fix everything at once and pay over time.
Westland, MI reviews of our leak and flood repairs
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Our water damage cleanup process for Westland homes
Step 1. You call our office
We dispatch a crew as soon as our emergency response line takes your call. If sewage is coming up a floor drain, don't try to plug it: the Westland Fire Department warns that blocking it can damage your home's drain lines. Stay out of that water.
Step 2. We find where the water went
Water from a leaking water heater spreads under the furnace beside it and along the bottom of the nearest wall. Our background is construction, so we check under both units and along every wall around the utility area, and photograph it for the assessment.
Step 3. We take the water out
Floodwater from outside leaves mud and silt behind, so after we extract the standing water, we shovel that out and wash the floor down before drying starts. Dirt left in corners and under baseboards keeps holding moisture and can smell for weeks.
Step 4. We dry it out
Our decontaminated dehumidifiers and air movers run until the daily moisture meter readings say dry, often after two to four days. Doors to the wet rooms are set open or shut on purpose, depending on how the air needs to move, so check with the technician before changing them.
Step 5. We handle the insurance paperwork
Shortly after we finish, the invoice and supporting documentation go out to you and to your insurer, along with our request for direct payment. If water from outside caused the loss and you carry a separate flood policy, tell us, so our documentation reaches the right claim before reconstruction.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Westland, MI and surrounding areas.
Our crews reach every Westland neighborhood, from the homes along Hines Park in the north end to Norwayne, south of Palmer Road.
That includes the streets near Westland Shopping Center, City Hall on Warren Road, the William P. Faust Public Library, Nankin Mills and the Westland Historic Village Park.
Westland addresses use the 48185 and 48186 zip codes. Not sure about your block? Call and we'll check.
Robert Salhaney
14 days ago
“Joseph Alter and his team of professionals will take great care of your home! Response Fire and Flood knows what they are doing, simple as that!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Westland Area
Set up a free leak and water damage inspection in Westland
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Westland questions about sewer backups and leaks
Questions we get from our customers' and our answers.
What are the usual sources of water damage in Westland homes?
In the houses we see, it's usually a burst pipe, a cracked toilet supply line, a water heater that gave out, a washer hose or another appliance, and now and then a roof leak. Heavy rain can back sewers up into floor drains or push water intrusion through basement walls, and policies often treat that flooding differently, so we write down the source before anything else.
Will you handle commercial water damage at a Westland business?
Yes. We answer 24/7 for stores, offices, shops and apartment buildings, and the emergency service is the same one homes get. We trace where the water went, remove it, set drying equipment and bill the commercial property's insurance company directly, with a moisture log for each space.
Does an inspection of my Westland home open an insurance claim or obligate me?
No. We can look at it today and nothing is filed with anyone. You decide whether to make a claim, since only you as the policyholder can, and you're free to pick any contractor, even one that isn't on the insurer's list. Start mitigation right away rather than waiting for an adjuster, since every hour lets the water travel further.
How much should I expect to pay for water damage restoration in Westland?
A real figure has to wait until we've seen it, because the restoration process often turns up more under flooring and behind soaked walls. We follow the IICRC S500 standard and bill by time and materials at today's Xactimate prices, with billing sent to your insurance company when there's a claim. Financing covers what the claim doesn't.
Should my family stay in our Westland home during drying?
With clean water from a broken supply line, most families stay. Water that came up a floor drain, floodwater from outside or patches of mold growth on the walls is another matter, and so is anyone at home with asthma. Mold remediation would then be its own job. We'll tell you plainly once the water extraction is done.
Have a question? Call us, we're available. (866)-333-6424