Same-Day Water Damage Restoration in Waterford, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Who's on call for water damage restoration in Waterford, MI? Maybe the sump pump's float stuck, a garage hose bib split, or a dehumidifier hose slipped out. We answer around the clock, inspect free and arrive in about an hour.
Water Damage Restoration and related services in Waterford, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Waterford families call us for structural drying
We're on site in about an hour
Someone answers our phone around the clock, and a crew is usually there in about an hour. If the water is coming from a condo or apartment above yours, knock on that door or call the building manager, so they can shut off the source at their end.
A free inspection of the damage
Our IICRC Certified Firm inspects for free, including leaks you can't see yet. A warm patch on the floor, a hissing sound with every tap off, or water seeping up through concrete can mean a pipe is leaking beneath the floor, and we'll tell you where the readings point.
We work directly with your insurance company
We work with every insurance company, and your adjuster hears from us directly. If a neighbor's pipe or a contractor's mistake caused the leak, you still claim on your own policy, and your insurer can seek repayment from them later, using records like ours.
We help you get the most from your claim
If you renovated recently, dig out the receipts or the contract, because they prove what your finishes cost and keep the claim from being priced as basic builder grade. We add them to your insurance claim and push for everything it covers, though the insurer decides.
Financing if you need it
Payment on our invoice is due in 30 days, and insurers don't always pay that fast, or pay in full. Financing is available to bridge the gap, cover your deductible or handle anything the policy excludes, so the bill can be spread out.
Waterford reviews of our emergency water cleanup
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
How we restore flooded rooms in Waterford, MI
Step 1. You call our office
Phone the emergency response line with your address and what you're seeing, and we dispatch a crew right then. If clean water is pooling in the basement, clear any boxes or rugs off the floor drain so the water has somewhere to go.
Step 2. We find where the water went
When a pipe leaks under a concrete floor, water can rise along the slab edge and soak the bottom of the walls around it. With a construction background, we take readings across the floor and along those walls, and photograph each spot for the assessment.
Step 3. We take the water out
Water extraction comes first, pulling standing water off floors and out of carpet before we remove what can't be dried. We focus on the house itself, not its contents, so if furniture, clothing or keepsakes need cleaning, we can point you to a company that does that work.
Step 4. We dry it out
Every dehumidifier and air mover we set up has been decontaminated, and a technician comes daily to read each wet area with a moisture meter. If your furnace has a humidifier, switch it off until we finish, because it adds back the moisture we're removing.
Step 5. We handle the insurance paperwork
After we finish, we bill your insurer directly and copy you on the invoice and documentation. Insurers usually want a signed completion form before they release payment, so we bring that form to you for your signature once the drying and reconstruction are finished.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Waterford, MI and surrounding areas.
We serve every part of Waterford, including Drayton Plains, Clintonville, Waterford Village, Four Towns and the homes around Elizabeth Lake.
That covers the streets near Hess-Hathaway Park, the Drayton Plains Nature Center, Waterford Oaks County Park and the township library on Civic Center Drive.
Waterford addresses use the 48327, 48328 and 48329 zip codes. If your road is near the township line, check with us when you call.
Rebecca Viviano
12 days ago
“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Waterford Area
Request a free wet basement inspection in Waterford, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Waterford, MI questions about water mitigation and insurance
Questions we get from our customers' and our answers.
Where does most water damage in Waterford homes come from?
Most calls trace back to something inside: a burst pipe, a split washer hose or other appliance line, an aging water heater, or an overflowing toilet. Roof leaks and storm runoff bring water intrusion and basement flooding, which a policy may cover differently, so pinning down the source comes first.
Can you help a Waterford business with water damage?
Yes. Stores, offices, churches and rental units get emergency service from us 24/7, the same as homes. We trace the moisture, dry the commercial space with our drying equipment and handle the owner's insurer directly, keeping a record for each room.
Does having you inspect my Waterford home open a claim or obligate me?
No. Looking at the damage files nothing and costs nothing. Deciding to file belongs to the policyholder, and you can choose your own contractor whatever names your insurer mentions. Get mitigation going quickly, since every day spent waiting for an adjuster lets the water travel further.
What will water damage restoration in Waterford cost?
A fair number has to wait until we've seen the damage, because moisture hides under flooring and behind walls and keeps turning up as the restoration process goes on. We bill time and materials as the IICRC S500 standard lays out, priced from Xactimate's current list, with billing to you and your insurer.
Should my family stay in our Waterford home while it dries?
With clean water, such as a broken supply line, most families stay. Sewage, water from outside or mold growth you can see is different, and mold remediation then becomes a separate job. So is a household member with asthma. Once water extraction is done, we'll tell you what we would do in your place.
Have a question? Call us, we're available. (866)-333-6424