Same-Day Water Damage Restoration Farmington Hills, MI
Free walkthrough • We deal with your adjuster • Financing available
Who handles water damage restoration in Farmington Hills, MI? We do. Our crews take care of water extraction, flood cleanup, structural drying, sewage cleanup and mold remediation anywhere in the city. Our phone is answered by a person at any hour of any day, and a truck is normally at your door within about an hour.
Water Damage Restoration and related services in Farmington Hills, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Farmington Hills homeowners call us first for water damage cleanup
About an hour from your call
A person answers our phone at any hour of any day, every day of the year. There is no answering service in between and no waiting for the office to open. Farmington Hills is regular ground for us, and about an hour is the normal time from your call to a truck at the house. Water spreads the entire time nobody is working on it.
The inspection is free and nothing is signed
We come out and go through the property with you at no cost. Moisture meters find the water you cannot see, which in a two-story colonial is usually most of it. We will not stand outside and give you a final number. Until a wall is opened nobody knows what is behind it, and any exact figure offered before that is a guess with confidence attached.
We handle your insurance company
With a claim open we document the loss for your carrier, photos, moisture readings and scope notes, and we send you the same paperwork so you can check every line. Your adjuster, your plumber and anyone else on the job hear from us directly. If a carrier tells you their preferred vendor is the only choice, it is not. When you hire us, we are contracted by you, and that is who we work for.
Based in Rochester Hills and a long time in this trade
We operate out of Rochester Hills, and Farmington Hills is inside our normal week rather than a special trip. Our founders spent their careers in construction, contracting and cleaning before starting the business. That is why we read what water has done to framing, subfloor and insulation, and why we are direct about what has to come out.
We know how these subdivisions are built
Farmington Hills is mostly subdivision housing, and most of it went up between the sixties and the nineties as colonials, ranches and splits, with more building through the early two-thousands and a large amount of condominium and townhouse stock alongside. Two-story houses put laundry, bathrooms and supply lines above finished living space, so a failure upstairs runs down through the structure. The city also has real grade to it and branches of the Rouge cross it, so how a lot sits matters when the ground is already full.
Water removal and drying reviews from Farmington Hills, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Farmington Hills, MI
Step 1. You call and a person picks up
Any hour, day or night, a person answers. We ask what failed, where you are seeing water and whether it is still running, and we tell you what to do while the crew drives. Then we send them. Around an hour is normal across Farmington Hills.
Step 2. A free walkthrough, done together
Nothing starts before we look at it with you. The walkthrough costs nothing and no paperwork attaches to it. Moisture meters show us where water has run behind walls, under flooring and between floors. You will see the findings before anyone opens a toolbox.
Step 3. Extraction, containment, equipment
Standing water is pulled out first. Containment goes up where the job calls for it. Every air mover, dehumidifier and HEPA scrubber is cleaned and decontaminated before it comes into your home. Materials that cannot dry in place are removed, and we go through the reason with you beforehand.
Step 4. We take readings every day
Drying gets measured rather than assumed. A technician returns daily and takes moisture readings from the same points, so the numbers show whether the structure is drying at the rate it should. Most buildings hit dry inside two to four days. Equipment stays until the readings allow it to leave, and a visit generally runs four to eight hours.
Step 5. Invoice and claim
The paperwork comes after the drying. We charge Time and Materials against the IICRC S500 professional standards manual, priced from a current Xactimate list, so nothing on the invoice is arbitrary. You get the invoice three to five business days after the job closes, with thirty days to settle it. If a claim is open we send your carrier everything the file needs and stay in the conversation with your adjuster. GreenSky financing is available.
Presley Folkerts
4 months ago
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard and were very polite.
We offer Water Damage Restoration in Farmington Hills, MI and surrounding areas.
Farmington Hills is a large city and we cover all of it, from the older subdivisions to the newer developments on the edges. Farmington, Novi, West Bloomfield, Livonia, Southfield and Northville are all routine runs for the same crews. Wider than that, we work throughout Oakland, Macomb, St. Clair, Wayne and Lapeer counties. Condominium and townhouse losses are included, and in those cases we will usually be speaking with an association or management company alongside you. Our phone is answered every hour of the year. If you want to check that your street is covered, just ask.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Farmington Hills Area
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Farmington Hills water damage questions
Questions we get from our customers' and our answers.
How quickly can you reach a Farmington Hills address?
A person answers our phone at every hour of every day, and about an hour is our usual arrival time anywhere in Farmington Hills. The city is large, so tell us the cross streets when you call and we will route the closest crew. Speed is worth more than certainty here. Call while the water is still on the surface rather than after it has soaked into the subfloor.
A pipe burst upstairs in my Farmington Hills house. How far down does the water go?
In a two-story house, further than the ceiling stain suggests. Water follows framing, wall cavities and plumbing runs, and it usually reaches the level below and often the basement. We meter each floor rather than treating the visible damage as the whole job. That is part of why the walkthrough is free, because finding the full extent early is what keeps the repair from doubling later.
My Farmington Hills condo flooded from the unit above. Who do you deal with?
Both of you, usually. We will normally end up speaking with the association or management company as well as with you, because shared walls and shared systems mean the damage rarely stops at one unit. We meter each affected space and dry them together where that makes sense. Whoever hires us is who we are contracted by, and we invoice accordingly.
Do you work with my insurance company on a Farmington Hills water loss?
Yes, where a claim is open. We document the loss for your carrier, photos, moisture readings and scope notes, and you receive the same paperwork for your own file. We also speak with your adjuster and with any plumber or trade on the property, so you are not carrying messages between them. You have to open the claim yourself, since the policy is held in your name.
How long does drying take in a Farmington Hills home?
Two to four days is the usual range for a structure to reach dry. A larger loss, or one that sat unnoticed for a while, runs longer. We come back every day and take readings from the same spots, so you can watch the moisture numbers fall rather than take our word for it. The equipment stays until those readings say the building is dry.
Have a question? Call us, we're available. (866)-333-6424