Same-Day Water Damage Restoration Birmingham, MI
Free walkthrough • We deal with your adjuster • Financing available
Looking for water damage restoration in Birmingham, MI? You are in the right hands. We cover water extraction, flood cleanup, structural drying, sewage cleanup and mold remediation for homes and condos throughout the city. Our phone is answered by a person at every hour of every day, and a crew usually arrives within about an hour.
Water Damage Restoration and related services in Birmingham, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Birmingham homeowners call us first for water damage cleanup
About an hour from your call to our arrival
Someone answers this phone at every hour of the day and night, all year. No answering service, no message held until Monday. Birmingham is a routine run for our trucks and about an hour is the normal arrival window. That hour matters. Water spreads the entire time it goes unattended, and the damage you can see is usually the smallest part of it.
The inspection costs nothing and commits you to nothing
We walk the property with you for free and there is nothing to sign. Moisture meters tell us where the water traveled, which is almost never limited to the room you found it in. We will not hand you a final price standing outside. Until a wall is opened nobody knows what is behind it, and a firm number before that point is guesswork dressed up as certainty.
We handle the insurance company side
We document the loss for your carrier, photos, moisture readings and scope notes, and we send you the identical paperwork so nothing sits behind a curtain. We talk to your adjuster, your plumber and any other trade working the property. If a carrier tells you their preferred vendor is the only option, it is not. When you hire us, we are contracted by you, and we answer to you.
Local, and a long time in the trade
We operate out of Rochester Hills, so Birmingham is close work rather than a distant job. Our founders spent their careers in construction, contracting and cleaning before starting it. That background is why we read what water has done to structure rather than only to finishes, and why we are direct about what has to be removed.
We know what Birmingham houses are made of
Birmingham is two housing markets on the same block. There are Tudors and colonials from the twenties and thirties with plaster walls, original trim and deep basements, and there is new construction on teardown lots with finished lower levels and mechanical systems below grade. The two need different handling. Old plaster and hardwood dry differently to modern engineered material, and a lower level full of finished space turns a small failure into a large loss.
Water removal and drying reviews from Birmingham, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Birmingham, MI
Step 1. You call, a person picks up
Call at any hour and you get a person, not a recording. We ask what happened, where the water is showing and whether the source is still running, and we tell you what to do while the crew drives. Then we dispatch. About an hour is normal for a Birmingham address.
Step 2. A free walkthrough before anything happens
We look at the property with you first. The walkthrough is free and no paperwork is attached to it. Moisture meters show us where water has moved behind plaster, under flooring and into cavities. You will see what we found before a single tool comes out.
Step 3. Extraction first, then equipment
Standing water gets pulled out before anything else. Containment goes up when the job needs it. Every air mover, dehumidifier and HEPA scrubber is cleaned and decontaminated before we bring it inside. Materials that will not dry in place are removed, and you hear the reason before that happens.
Step 4. Readings taken every day
We measure drying rather than estimate it. A technician returns daily and takes moisture readings from the same points so the numbers show whether the structure is drying at the rate it should. Most buildings are dry inside two to four days. The equipment stays until the readings allow it to leave, and a working visit usually runs four to eight hours.
Step 5. Paperwork and your adjuster
Paperwork follows the drying. We bill Time and Materials against the IICRC S500 professional standards manual, priced from a current Xactimate list, so every line on the invoice traces to something. Invoices go out three to five business days after completion and are payable in thirty days. If a claim is open we give your adjuster the documentation they need and stay in that conversation. GreenSky financing is available.
Samantha Viviano
a month ago
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
We offer Water Damage Restoration in Birmingham, MI and surrounding areas.
Birmingham sits in the heart of the area our crews cover every day. Beverly Hills, Bloomfield Township, Bloomfield Hills, Royal Oak, Troy and Franklin are all short runs from the same trucks. Beyond that we work throughout Oakland, Macomb, St. Clair, Wayne and Lapeer counties. Downtown condominiums and single family homes both fall inside what we handle, though a building with shared walls usually means we coordinate with a management company as well as with you. Our line is answered every hour of the year. Call and ask if your address qualifies and we will tell you plainly.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Birmingham Area
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What Birmingham property owners ask before they hire us
Questions we get from our customers' and our answers.
How quickly do you reach a Birmingham property?
A person answers our phone at every hour of every day, including holidays, and our normal arrival time in Birmingham is about an hour. That window matters more than most people expect. In the first hour the water is largely still on the surface. By the following morning it is inside drywall, subfloor and insulation, and the job has grown. Ring us the moment you spot it.
My Birmingham house is close to a hundred years old. Does that change the work?
It changes what we look for. Older plaster, lath and hardwood hold and release water differently to modern drywall and engineered flooring, and the drying has to account for that. Original trim and finishes are worth protecting where they can be dried in place. We meter the materials before deciding, and we tell you which pieces we think will come back and which will not.
We just built. Does a new Birmingham house dry faster?
Not automatically. New construction usually means a large finished lower level, more mechanical equipment below grade and materials that seal moisture in rather than let it out. Engineered flooring and glued-down assemblies can trap water underneath where nothing shows on the surface. We meter it out and dry the cavity, not just the room. Most structures still reach dry in two to four days.
Will you work with my insurance company on a Birmingham water loss?
Yes. Where a claim is open we document the loss for the carrier, with photos, moisture readings and scope notes, and you get a copy of the same paperwork. We also speak with your adjuster, your plumber and any other trade on site so you are not passing messages around. Opening the claim is a step only you can take, because the policy is in your name.
My insurer gave me a preferred vendor list. Do I have to pick from it in Birmingham?
No. A carrier can suggest a company, but it cannot make you use one. When you hire us, we are contracted by you and our obligation runs to you. A company the carrier sends out is contracted by the carrier. Tell them you have already selected a restoration contractor and the conversation usually ends there.
Have a question? Call us, we're available. (866)-333-6424