Same-Day Water Damage Restoration in Macomb County, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Woke up to water on the floor and need water damage restoration in Macomb County, MI? Maybe the water heater gave out, or a toilet overflowed upstairs. Let us inspect for free; we're usually there in about an hour.
Water Damage Restoration and related services in Macomb County, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Macomb County families call us for flood cleanup
We're on site in about an hour
If a toilet keeps running over, lift the tank lid and press the rubber flapper down, which stops more water from reaching the bowl. Whenever you call, a person answers, and a crew usually gets to you about an hour later.
A free inspection of the damage
If your home has a backwater valve on its sewer line, our free inspection includes a look at whether it may have stuck open during the backup. Our IICRC Certified Firm also checks around the floor drain and the cleanout, so you have a better idea where it came in.
We work directly with your insurance company
We take every insurer and handle yours ourselves. Ask us for a copy of anything we send your adjuster, from photos to moisture readings, so you always know exactly what the insurer has seen and never have to piece it together later.
We help you get the most from your claim
Our drying equipment runs on your household power, and some insurers repay that extra electricity if you show the bills, so keep them. We document the rest of the damage for your insurance claim and press for everything your policy allows, though no one can promise what the insurer pays.
Financing if you need it
On a fixed income, one large bill can be harder to manage than smaller payments. Financing is available for your deductible or anything your policy leaves out, so the drying and repairs can go ahead now and be paid off over time.
Water damage repair reviews from Macomb County
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Our water extraction and drying steps in Macomb County
Step 1. You call our office
Phone our emergency response line, 24/7, and we'll dispatch a crew. If a lawn sprinkler line broke beside the foundation, shut the system off at its controller or its own valve, because a zone that keeps running can go on soaking the basement wall.
Step 2. We find where the water went
Soffits, the boxed-in areas above cabinets or along a basement ceiling, often hide pipes and ducts, and water can run inside them to another room. Our founders came from construction, so we check inside and below each soffit near the leak and photograph it for the assessment.
Step 3. We take the water out
If sewage backed up, call Macomb County Public Works' 24-hour flood hotline as soon as you find it, as the county asks. Then we extract the standing water and remove the soaked flooring and other materials that can't be cleaned, and you see why before anything leaves the house.
Step 4. We dry it out
Please don't drape wet towels or clothes over the air movers, since a covered machine moves far less air. A technician reads every room daily with a moisture meter, and the decontaminated dehumidifiers run two to four days in most homes before reconstruction begins.
Step 5. We handle the insurance paperwork
Three to five business days after we finish, you and your insurer get our invoice and documentation, and we ask the insurer to pay us directly. When your copy arrives, check that the address and claim number match your policy, since a typo can hold up payment.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Macomb County, MI and surrounding areas.
Our crews cover Macomb County, including Clinton Township, Fraser, Macomb Township, Mount Clemens, Roseville, Shelby Township, St. Clair Shores, Sterling Heights, Utica, Warren and Washington Township.
Our area also takes in the townships, villages and lakeshore communities in between.
Unsure about your road? Ask when you call.
Robert Salhaney
14 days ago
“Joseph Alter and his team of professionals will take great care of your home! Response Fire and Flood knows what they are doing, simple as that!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Macomb County Area
Request a free burst pipe inspection in Macomb County, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Macomb County questions about sewer backups and leaks
Questions we get from our customers' and our answers.
What's behind most water damage in Macomb County homes?
Inside, it's usually a burst pipe, a worn washer or dishwasher hose, a water heater giving out, a toilet overflow or another appliance supply line. Roof leaks bring water down through ceilings, and in a hard rain, flooding can bring water intrusion at the basement walls or send sewage up a floor drain. Knowing the source first guides the whole job.
Can a Macomb County business call you for water damage?
Yes. Plants, warehouses, shops, offices and apartment complexes can reach our 24/7 emergency service just like a household, and commercial flood cleanup runs through the same steps. If part of the business has to stay open, tell us on the first call which areas matter most. The building's insurer hears from us directly.
If you inspect my Macomb County home, have I opened a claim or agreed to anything?
Neither. The inspection is us looking and telling you what we see; it reports nothing and binds you to nothing. A claim can come only from the person who holds the policy, and that person picks the contractor, even when the insurer has a list. Mitigation is yours to start, so don't hold it for an adjuster.
How is water damage restoration in Macomb County priced?
The price depends on what the inspection finds and on what the restoration process uncovers once soaked materials come out, which no one can see from the doorway. We charge time and materials in line with the IICRC S500 standard, each line priced in Xactimate, and we send the billing to your insurer and a copy to you.
Is it safe to keep living in my Macomb County home during drying?
If a clean supply line was the source, staying is normally fine, though the air movers are loud. With sewage, outside water or mold growth you can see, we'd suggest sleeping elsewhere, and mold remediation turns into a separate project. A household member with lung trouble changes things too. You'll hear our honest view at the inspection, before water extraction starts.
Have a question? Call us, we're available. (866)-333-6424