Same-Day Water Damage Restoration in Madison Heights, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Which crew should you call for water damage restoration in Madison Heights, MI? It could be a toilet that overflowed, a burst pipe, or rain-soaked basement carpet. Phone any hour, and a free inspection comes within about an hour.
Water Damage Restoration and related services in Madison Heights, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Madison Heights homeowners call us for burst pipe cleanup
We're on site in about an hour
Day and night, a person answers, and our crew generally arrives about an hour after the call. If water is rising from a basement floor drain, stop running water and call the Madison Heights Sewer Division in business hours, or the police line after hours to reach on-call staff.
A free inspection of the damage
Inspections cost nothing, and you get a plain account of what our IICRC Certified Firm finds. If rain came through an outside wall, we tell you whether the cause points to the gutters, the roof or the masonry, because drying alone won't stop it coming back.
We work directly with your insurance company
We'll work with whichever company holds your policy and talk with it directly from the first call. Most policies expect you to take reasonable steps to stop further damage, and our daily drying records show your insurer that you did exactly that.
We help you get the most from your claim
Before the adjuster's visit, open the cabinet doors and clear the closet floors in the wet rooms, so nothing gets missed because it was hard to see. We document the rest and press for everything the policy allows, but the insurer makes the final call on payment.
Financing if you need it
In a condo, upgrades you or a past owner added, like better flooring or cabinets, may fall outside the association's policy and depend on your own. If those aren't fully covered, financing is available, so you can spread that cost out over time.
Emergency water removal reviews from Madison Heights
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
How our structural drying process works in Madison Heights, MI
Step 1. You call our office
Phone our emergency response desk any time, 24/7, and dispatch sends a crew with the right drying equipment. If the sump pump has gone quiet while water rises, check whether its outlet or breaker tripped, but only if you can reach it without stepping in water.
Step 2. We find where the water went
Carpet laid over old vinyl tile can trap water between the two layers, where it can't soak down and won't dry up through the carpet. Since we started out in construction, we lift a corner to see what's underneath, and each room's photos go into the assessment.
Step 3. We take the water out
Before extraction, we move furniture out of the wet area or set it up on blocks so the legs stop soaking up water. Then we pull the standing water out of the carpet and flooring, and cut out only what won't dry.
Step 4. We dry it out
The dehumidifiers arrive decontaminated, a technician checks daily with a moisture meter, and a typical dry-out lasts two to four days before reconstruction. The water those units pump out each day comes from your walls and floors, which is how we know the drying is working.
Step 5. We handle the insurance paperwork
Within five business days of the last visit, often sooner, the invoice and documentation go to your insurer and to you, asking that we be paid directly. Keep your copy, since a future insurer may ask about past water claims, and the file shows the house was properly dried.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Madison Heights, MI and surrounding areas.
We work across Madison Heights, from Ten Mile Road and I-696 north to 14 Mile Road, and from the I-75 side of the city east to Dequindre Road.
That covers homes near City Hall and the library on 13 Mile Road, Red Oaks Waterpark, Red Oaks Nature Center, Lamphere High School and Madison High School.
Every Madison Heights address uses the 48071 zip code. Ask us if you're unsure about yours.
Robert Salhaney
14 days ago
“Joseph Alter and his team of professionals will take great care of your home! Response Fire and Flood knows what they are doing, simple as that!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Madison Heights Area
Get a free leak damage inspection in Madison Heights, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Questions Madison Heights homeowners ask about water damage
Questions we get from our customers' and our answers.
What usually causes water damage in Madison Heights homes?
Most of it traces back to plumbing or appliances: a dishwasher line that leaks, a toilet that runs over, a water heater that rusts through, a burst pipe in an outside wall, or a roof leak. Storms and snowmelt can push water intrusion through cracks in basement walls or up a floor drain, which insurers handle as flooding, so we pin down the source.
Do you work on commercial buildings in Madison Heights?
Yes. Warehouses, offices, stores and rental units can call our emergency service 24/7, exactly as homeowners do. Nothing about the steps changes: we trace the water, handle flood cleanup and drying, log moisture for each area, and deal with whoever insures the building.
Does having you inspect my Madison Heights home start a claim or lock me in?
No. Our visit doesn't start an insurance claim, and you're free to hire someone else afterward. The policyholder is the only one who can file, so that's your call, and the contractor is your pick even when the insurance company suggests one. Get mitigation going right away rather than waiting on an adjuster, because the water keeps spreading.
How much does water damage restoration in Madison Heights cost?
Nobody can give a fair price before the inspection, because more damage usually turns up as the restoration process moves along. We follow the IICRC S500 standard and bill for time and materials at Xactimate's latest prices, and billing goes to your insurer, with a copy to you.
Is it safe to stay in my Madison Heights home during drying?
Often it is, when the water was clean, from something like a supply line. Sewage, outdoor floodwater or mold growth already on the walls is another matter, and mold remediation is then a separate job. The same goes for anyone in the house with asthma. You'll get our honest view when we inspect, before water extraction and drying begin.
Have a question? Call us, we're available. (866)-333-6424