Same-Day Water Damage Restoration Mount Clemens, MI
Free walkthrough • We deal with your adjuster • Financing available
Do you need water damage restoration in Mount Clemens, MI? You have found the right crew. We take care of water extraction, flood cleanup, structural drying, sewage cleanup and mold remediation throughout the area. A real person picks up our line at any hour of any day, and a truck is normally at the door inside about an hour.
Water Damage Restoration and related services in Mount Clemens, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Mount Clemens homeowners call us first for water damage cleanup
We are at your door in about an hour
Our line is answered by a person every hour of every day, weekends and holidays included. There is no answering service standing between you and a crew, and no message held until morning. Mount Clemens sits near the middle of the ground we cover, so it is one of the quicker runs we make. About an hour from your call is the normal arrival.
The walkthrough is free and nothing gets signed
We come out, look at the damage with you, and charge nothing for it. Moisture meters tell us where the water actually travelled, which is rarely the area you can see. We will not stand in your driveway and hand you a final figure. Nobody can honestly price a wall cavity before it is opened, and a number given that early is a guess dressed up as a quote.
We talk to your insurance company for you
Where a claim is open we document the loss for your carrier with photos, moisture readings and scope notes, and you get a copy of the same file so nothing is hidden from you. We speak with your adjuster, your plumber and any other trade on the job. If someone tells you the claim requires one of their preferred vendors, that is not so. You hire us, and we are contracted by you.
Local, and long practised at this work
This is a business run out of Rochester Hills, close enough that a Mount Clemens address is an ordinary day for us rather than a trip. Our founders came up through construction, contracting and cleaning before starting the company. That history is why we read a loss the way a builder does. We can see what the water has done to framing and subfloor, not only what it has done to the paint.
We understand what is behind the walls here
Mount Clemens is an old county seat, and its buildings show it. Frame houses from the late eighteen hundreds sit a few streets from post war bungalows and brick two story homes, and downtown holds masonry commercial blocks with deep basements underneath them. Plaster over lath, stone and block foundations and layered flooring all hold water differently to modern framing. We meter through those materials instead of judging by how a room looks.
Water removal and drying reviews from Mount Clemens, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Mount Clemens, MI
Step 1. You call and someone real picks up
Ring us at any hour and a person will be on the other end. We ask what failed, where the water is showing and whether it is still running, then tell you what to do while we travel. A crew leaves straight away. Around an hour later we are usually in Mount Clemens at your address.
Step 2. We walk the property with you at no cost
Before any tool comes off the truck we go through the building together. The walkthrough is free and there is nothing to sign for it. Meters show us how far the water has spread behind cabinets, under flooring and up into wall cavities. You see the readings we see, so the scope is clear to you from the start.
Step 3. The water comes out and the equipment goes in
Standing water is extracted first, because nothing dries while it is still sitting there. We build containment where the job needs it. Every air mover, dehumidifier and HEPA scrubber is cleaned and decontaminated before it enters your building. Anything that will not dry in place gets removed, and we explain the reason before it goes.
Step 4. We read the moisture every day
Drying is measured, not estimated. We return each day and take readings from the same marked points, and those numbers show whether the structure is releasing water at the pace it should. Most buildings reach dry in two to four days. Equipment stays until the readings say otherwise, and a crew is on site four to eight hours or more on a working visit.
Step 5. The invoice and your claim
Once the readings clear, the paperwork starts. We bill time and materials against the IICRC S500 standards manual and price from a current Xactimate list, so every line traces back to something. Invoices go out three to five business days after we finish and payment is due in thirty days. With a claim open we document everything your carrier needs and stay in touch with the adjuster. GreenSky financing is there if the timing is hard.
Steven Townsend
a month ago
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling.
We offer Water Damage Restoration in Mount Clemens, MI and surrounding areas.
Mount Clemens sits at the centre of Macomb County, so we work outward from here constantly. Clinton Township wraps around the city, and Harrison Township, Fraser, Roseville and Sterling Heights are all short trips. North and east we cover Macomb Township, Chesterfield, New Baltimore and the communities along Lake St. Clair. To the west it is Utica, Shelby Township and on into Oakland County. Our full coverage runs across Macomb, Oakland, Wayne, St. Clair and Lapeer counties, and somebody answers the line every hour of the year.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Mount Clemens Area
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Questions we hear around Mount Clemens
Questions we get from our customers' and our answers.
How quickly does a crew reach a Mount Clemens address?
About an hour is our usual arrival time here, and the phone is answered every hour of every day of the year. Mount Clemens is central to the area we cover, which keeps that run short. While we are travelling, shut the water off at the valve if you can reach it safely, and keep out of any room where water is near an outlet or an electrical panel. Take photographs before anything is moved, because that record helps later.
Our Mount Clemens house is old. Does that change how you dry it?
It changes the pace more than the method. Plaster over lath, stone or block foundation walls and several layers of old flooring all give up water more slowly than modern drywall and framing. We meter through those assemblies rather than trust what the surface looks like, and we open the smallest area the readings will allow. Older buildings often sit at the longer end of the two to four day window, which is normal rather than a problem.
Why do so many Mount Clemens water losses start below grade?
Almost every property here has a basement, and much of the plumbing serving those basements has been in place for decades. Supply lines, waste stacks and shutoff valves all age, and old fittings eventually let go. The ground around the city is flat and heavy, so water that gets in has nowhere quick to drain. Add a finished basement full of drywall, carpet and stored belongings and a small failure turns into a real job.
Can you work in a downtown Mount Clemens building without closing it?
Often yes. We ask first what has to stay open, then set the containment around that answer. Sealing off the wet section lets drying run in one part of a building while the rest keeps trading. It is not always workable, particularly with a large loss or with contaminated water involved, and if that is the case we will say so plainly instead of promising something we cannot deliver.
Should I wait for my adjuster before you start work in Mount Clemens?
No. Starting mitigation as soon as possible is the property owner's responsibility, and every hour of waiting lets water move further into the structure. Photograph the damage first, then let the drying begin. If a claims specialist tells you that you must use one of their preferred vendors, that is not correct, and when you hire us we are contracted by you. Carriers do sometimes short pay a first submission, and that is usually sorted out.
Have a question? Call us, we're available. (866)-333-6424