Same-Day Water Damage Restoration Roseville, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you looking for water damage restoration in Roseville, MI? You have found the right crew. We do water extraction, flood cleanup, structural drying, sewage cleanup and mold remediation throughout the city. A real person answers our line at any hour of any day, and a truck is normally in your driveway inside about an hour.
Water Damage Restoration and related services in Roseville, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Roseville homeowners call us first for water damage cleanup
A crew is at your door in about an hour
Our phone is answered by a person, every hour of every day, all year. There is no answering service and no callback in the morning. For Roseville addresses the usual arrival is about an hour from the time you hang up. Water does its worst damage early, so the gap between the leak and the first truck is the part worth shortening.
The walkthrough costs you nothing
We come out, look at the property with you, and charge nothing for it. Nothing is signed at that visit either. Moisture meters show us where the water actually travelled, which is usually further than the wet patch on the floor suggests. We will not name a final price in your driveway. Nobody can see behind a wall until it is opened, and a number given before that is only a guess.
We handle the insurance side for you
We send the documentation to your carrier, the photos, the moisture readings and the scope notes, and you get a copy of the same file so nothing is hidden. We talk to the adjuster, the plumber and any other trade on site, which keeps you out of the middle. Some claims staff will suggest you have to pick from their vendor list. You do not. Hiring us puts us under contract to you.
A business that has been at this a long time
We work out of Rochester Hills, so Roseville is a normal run for our crews rather than a special trip. The people who started the company came out of construction, contracting and cleaning. That history is why we read a loss the way a builder reads it. We look at framing, subfloor and insulation, and we tell you straight which of it has to come out.
We know what Roseville houses are built like
Roseville filled in fast after the war, mostly with small brick ranches, Cape Cods and bungalows sitting on full basements. Those houses have held up, but the cast iron drains, galvanized supply lines and shutoff valves inside them are original in a great many cases. Much of southern Macomb County also drains through combined sewers, where storm water and sanitary flow share one pipe. A hard summer downpour can push that water back up a floor drain.
Water removal and drying reviews from Roseville, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Roseville, MI
Step 1. Your call reaches a person
Call at three in the afternoon or three in the morning and somebody answers. We ask what failed, where the water is showing and whether it is still running, and we tell you what to do until we arrive. Then the crew is dispatched. An hour is the normal drive to a Roseville address.
Step 2. A free walkthrough of the damage
Before any tool comes out of the truck we walk the house with you. That visit is free and you sign nothing to get it. Moisture meters map how far the water has run behind walls and under flooring. You see the readings we see, and you know the scope before we start.
Step 3. We pull the water and set the equipment
Standing water is extracted first. Where the job needs containment we build it. Every air mover, dehumidifier and HEPA scrubber is cleaned and decontaminated before it enters your house. Anything that will not dry where it sits gets removed, and we say why before it goes.
Step 4. Daily readings tell us when it is dry
We return each day and take moisture readings from the same points, so the numbers can be compared honestly. Most structures reach dry in two to four days. A crew is on site four to eight hours or more on a working visit. Equipment stays until the readings say the building has given up the water, not until the calendar looks right.
Step 5. The invoice and the claim
Once drying is signed off, the billing follows. We charge time and materials against the IICRC S500 standards manual and price from a current Xactimate list, so every line traces back to something. The invoice goes out three to five business days after the work finishes and is due in thirty days. If a claim is open, we document everything your carrier needs and stay in touch with the adjuster.
James Morgan
3 months ago
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable.
We offer Water Damage Restoration in Roseville, MI and surrounding areas.
Roseville is bordered by St. Clair Shores to the east, Eastpointe to the south, Warren to the west, and Fraser and Clinton Township to the north. Center Line and Sterling Heights are both a short run out from there. We work across southern Macomb County and keep going into Oakland, Wayne, St. Clair and Lapeer. Storms in this part of the county tend to hit several communities at once, so we plan for multiple calls off the same weather. The line is answered every hour of the year regardless.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Roseville Area
Request a free water damage inspection in Roseville, MI
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What Roseville homeowners ask after a basement backs up
Questions we get from our customers' and our answers.
How quickly can you reach a Roseville home after a basement floods?
A person answers our phone at any hour, every day of the year, and we normally reach Roseville addresses in about an hour. That hour matters. Water sitting on a floor is a much smaller problem than water that has climbed drywall and soaked into subfloor and insulation overnight. Call when you find it, even if you are not sure how serious it looks.
Why do Roseville basements back up during heavy rain?
Much of southern Macomb County is served by combined sewers, which carry storm water and sanitary flow in the same pipe. When a summer storm drops more than the system can move, the pressure has to go somewhere, and floor drains in low basements are the easiest path. Roseville also sits on flat ground over heavy clay that sheds water slowly. Add a finished basement and a small backup turns into a full cleanup.
My Roseville basement is finished. How long will drying take?
Two to four days is the usual range for a structure to dry, and a large loss or one that went unnoticed for a while will run longer. We come back every day and take readings from the same spots so we can watch the moisture fall. Those numbers decide when the equipment leaves, not how the room looks or smells. Finished basements often need carpet, pad and the lower drywall removed before the framing behind them can dry.
Do you work with my insurance company on a Roseville water loss?
We do. Where there is an open claim we document the loss for your carrier with photos, moisture readings and scope notes, and we send you the same file so you can read every line. We also speak with your adjuster and with any plumber or trade working the job. Filing the claim stays with you because it is your policy. Everything after that we carry alongside you.
How much does water damage restoration in Roseville cost?
We bill time and materials under the IICRC S500 professional standards manual, priced from a current Xactimate list, which is the pricing most carriers already work from. That means the total reflects hours worked, equipment run and materials used, rather than a number picked before anyone opened a wall. Invoices go out three to five business days after completion and payment is due in thirty days. Financing through GreenSky is there if the timing is hard.
Have a question? Call us, we're available. (866)-333-6424