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4.9|161 reviews

Same-Day Water Damage Restoration Commerce Township, MI

Free walkthrough • We deal with your adjuster • Financing available

Are you looking for water damage restoration in Commerce Township, MI? You are in the right place. Water extraction, flood and sump failure cleanup, structural drying, sewage cleanup and mold remediation are all our work. Someone picks up the phone at any hour of any day, and we are usually there in about an hour.

Our Services

Water Damage Restoration and related services in Commerce Township, MI

Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.

Why Us

Why Commerce Township homeowners call us first for water damage cleanup

We are on site in about an hour

A person answers our phone at any hour of any day, 365 days a year, and no answering service sits in between. An hour is the normal run out to Commerce Township. Speed counts for more here than in a lot of places. The water table across the lake neighborhoods sits close to the surface, so a basement or a crawl space near Commerce Lake or Lower Straits Lake has little margin once water starts coming in. Sump pumps in those streets already work hard through the spring melt. The hours right after you find the water are the only hours you get to control.

The inspection is free and there is nothing to sign

We walk the property with you at no charge, and there is no form and no obligation attached to it. Moisture meters go in early, because water rarely stays where you can see it. In a lake house with a walkout or a low crawl space it will track along framing into rooms that look untouched from the doorway. We will show you every reading. What we will not do is put a final figure on the job before anything is open, because until then nobody honestly knows what is behind the wall.

Local, Rochester Hills, thirty years of it

This is a company based in Rochester Hills, and Commerce Township is a familiar drive rather than a strange one. Thirty years in, with people who came from construction, contracting and cleaning before they came to restoration. That mix is useful in a township like this. The housing runs from lake cottages put up in the 1920s and 1930s and rebuilt many times since, through to large subdivisions from the 1990s and 2000s out toward Wixom and Milford. Those two kinds of house take water differently and they dry differently.

We deal with your adjuster directly

On an open claim we document the loss for your carrier with photos, moisture readings and scope notes, and we send you the same file so you can read every line of it. We speak to your adjuster, to your plumber and to whoever else is working the property, which keeps you out of the middle of it. If a claims representative suggests your Commerce Township address must use one of their preferred vendors, that is not correct. You hire who you want to hire, and the company you hire answers to you.

Our Reviews

Water removal and drying reviews from Commerce Township, MI

Reviews from homeowners and businesses across Southeast Michigan.

4.9

161 reviews on Google

View All Reviews
Ella M

a month ago on Google

Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...

Kaitlin Manning

a month ago on Google

We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...

Steven Townsend

a month ago on Google

Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...

Samantha Viviano

a month ago on Google

Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.

Tanisha Rogers

2 months ago on Google

I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...

Melissa Willner

2 months ago on Google

Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.

jane fischer

2 months ago on Google

Awesome service. The team was very prompt and professional. Highly recommend.

Wendy Kapsta

2 months ago on Google

This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!

June Lewis

2 months ago on Google

The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...

James Morgan

3 months ago on Google

When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...

Presley Folkerts

4 months ago on Google

Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...

Jane Renas

4 months ago on Google

D
Donna C.

4 years ago on Yelp

I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...

Our Process

Our water damage repair process in Commerce Township, MI

Step 1. Your call reaches a person

There is somebody on the phone at every hour of the year. We ask what failed, whether water is still coming in and what you are able to shut off safely, and we talk you through the next few minutes. Then a crew is dispatched. Commerce Township normally takes us about an hour.

Step 2. A free walkthrough before anything starts

When we arrive we go through the property with you first. There is no charge and no paperwork for it. Meters show us how far the water has traveled through framing and flooring, which near the lakes is often down into a crawl space you would never have opened. You see the findings and the plan before work begins.

Step 3. Extraction, containment and equipment

Standing water comes out first, then containment goes up wherever the job calls for it. Air movers, dehumidifiers and HEPA scrubbers are cleaned and decontaminated before they enter the house. Materials that cannot dry where they sit are pulled, and we explain the reason for each one before it leaves.

Step 4. Daily readings, then the invoice

We come back every day and take moisture readings from the same marked locations, so the drying is tracked rather than estimated. Most structures reach dry in two to four days, and crews are on site four to eight hours on a working day. Equipment stays until the numbers permit it to leave. Billing is time and materials under the IICRC S500 standards manual, priced from a current Xactimate list, sent three to five business days after completion and due in thirty. If the timing is awkward, GreenSky financing can spread it out. Where a claim is open your carrier gets our documentation and we stay with the adjuster to the end of it.

Restoration equipment running during water damage restoration at a property in Commerce Township, Michigan
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Samantha Viviano

a month ago

4.9|161 reviews

Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.

Commerce Township cityscape
Service Areas

We offer Water Damage Restoration in Commerce Township, MI and surrounding areas.

Commerce Township sits in western Oakland County, wrapped around the city of Walled Lake and the village of Wolverine Lake, with the Huron River running through it and Proud Lake at the western end. From here we run out to Walled Lake, Wixom, Novi, West Bloomfield, White Lake, Highland, Milford and Union Lake. Our coverage takes in Oakland, Macomb, Wayne, St. Clair and Lapeer counties. The phone is answered every hour of the year, holidays included. If you are not sure your address is inside our area, call and ask.

Ella M

Ella M

a month ago

Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!

Response Flood & Fire

1753 West Hamlin Road,
Rochester Hills, MI 48309
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Water Damage Restoration Services

  • Water Damage Restoration
  • Water Extraction
  • Flood Cleanup
  • Water Damage Repair
  • Mold Remediation

Zip Codes Served

48382
Get Your Quote

Request a free water damage inspection in Commerce Township, MI

Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.

We document your claim and deal with your adjuster
A free walkthrough before you sign anything
Financing available if you need it
A member of our team will call you back to go over the details.

Speak with the Response Flood & Fire team now

Call for immediate assistance and service.

FAQs

Water damage questions we hear from Commerce Township homeowners

Questions we get from our customers' and our answers.

How fast can you get to a Commerce Township address?

Someone answers our phone at any hour of any day of the year, and an hour is the usual arrival time for Commerce Township. Water does not pause while you decide. In the first hour it is largely still on the surface, and by morning it has worked into insulation, subfloor and the bottom of the drywall. Call as soon as you find it, even if it does not look serious yet.

Does living near the lakes make water damage worse in Commerce Township?

It changes what we find. Groundwater sits high around Commerce Lake, Lower Straits Lake and Union Lake, and the sump pumps in those neighborhoods run hard from the thaw through spring. A house on a walkout or a shallow crawl space near the water has less room for error than one up on a hill. When a pump quits or a supply line lets go, that margin disappears fast.

How long will drying take in a Commerce Township house and how will I know it is done?

Two to four days is normal for a structure here, with longer for a big loss or one that sat undiscovered. We return daily and take moisture readings from the same marked spots, which lets us watch the numbers fall instead of guessing at them. Those readings are the proof that the framing and the floor are dry. Equipment keeps running until they allow us to pull it out.

Do you work with my insurance company on a Commerce Township water loss?

We do. Where a claim is open the documentation goes to your carrier, the photos, the moisture readings and the scope notes, and you get the same document so every line is visible to you. We stay in contact with your adjuster and with the plumber or any other trade on site, so you are not stuck passing messages back and forth. Filing the claim is yours to do, since the policy is in your name.

What does a water damage job in Commerce Township cost?

The work is billed time and materials under the IICRC S500 standards manual and priced from a recent Xactimate list, which is the same source most carriers use. Hours worked, equipment run and materials used are what shape the invoice, rather than a figure agreed before anybody looked at the house. Invoices follow three to five business days after completion and are due in thirty. If paying at once is awkward, GreenSky financing can spread it.

Have a question? Call us, we're available. (866)-333-6424