Water Damage Restoration in Oakland County by Response Flood & Fire
4.9|218 reviews

Same-Day Water Damage Restoration in Oakland County, MI

IICRC Certified Firm • Free inspection • All Insurance Accepted

Where should you start with water damage restoration in Oakland County, MI? A pipe burst inside a wall, or the roof leaked through a bedroom ceiling. We'll send a crew for a free inspection, usually in about an hour.

Our Services

Water Damage Restoration and related services in Oakland County, MI

Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.

Why Us

Why Oakland County homeowners call us after a flood

We're on site in about an hour

Someone picks up our line day and night, and with our shop in Oakland County, a crew usually reaches you in about an hour. If neighbors on your street have wet basements too, mention it when you call, since that points to the storm or sewer, not your pipes.

A free inspection of the damage

In a finished basement, some walls have plastic sheeting behind the drywall, which can hold water against the framing. Our free inspection looks for it wherever the water reached, and our IICRC Certified Firm explains whether that wall has to open before anything is cut.

We work directly with your insurance company

Any insurer is fine with us, and we work with yours directly. If you also carry a home warranty, call it about the broken appliance or water heater itself, since a warranty usually covers repairing the machine, while the water damage goes to your homeowner's insurance.

We help you get the most from your claim

If the leak was hidden, pull your recent water bills, since a sudden jump can help show when it started. Those bills go into your insurance claim beside our photos and readings, and we work for every dollar the policy allows, though only the insurer decides what it pays.

Financing if you need it

A leak from an upstairs laundry or bathroom often soaks two floors, so the bill can run higher than people expect. Financing is available for your deductible or any part of the job you pay yourself, so the cost can be spread over time.

Our Reviews

Oakland County reviews of our leak and flood cleanup

Reviews from homeowners and businesses across Southeast Michigan.

4.9

218 reviews on Google

View All Reviews
Chris Foster

2 days ago on Google

Fantastic!

Cj Rhoades

3 days ago on Google

Response fixed my kitchen after a roof leak fantastic company

Matt

3 days ago on Google

Great company to work with!!!

MattJen FixSroka

3 days ago on Google

They are the best! Good job and fast!

Leanne Kirkland

3 days ago on Google

Fantastic service! Staff was so kind and helpful!

Kathy Kleinhans

2 days ago on Google

My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!

Sam V

2 days ago on Google

Phenomenal work, job well done!

Brandon Tenhoopen

3 days ago on Google

Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...

Kate Hudson

3 days ago on Google

Response Flood and Fire helped so quickly and efficiently when my basement flooded!

Rebecca Viviano

3 days ago on Google

They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!

Adam Semaan

3 days ago on Google

Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!

Kim Schreiber

4 days ago on Google

Amazing company! Highly recommend their services.

Our Process

How our water removal works across Oakland County

Step 1. You call our office

Ring our emergency response line, staffed 24/7, and dispatch has a crew heading your way. If sewage came up a floor drain, look at your sewer bill: the Oakland County Water Resources Commissioner says it shows which agency maintains your sewer lines, the one to contact about the backup.

Step 2. We find where the water went

When a pipe breaks inside a kitchen island, water spreads under the island base and the flooring around it, out of sight. We came up in construction, so we take readings around the base and in the ceiling below, and every wet spot goes into the assessment photos.

Step 3. We take the water out

We pull up the standing water first. Carpet glued straight to a basement slab, with no pad under it, usually can't be lifted and dried, so it tends to come up in pieces. You see the moisture readings before anything is cut, and what comes out gets replaced during reconstruction.

Step 4. We dry it out

Hold off on painting, patching or caulking the wet rooms until our readings say dry, since paint can seal moisture into a wall. Our drying equipment, each dehumidifier decontaminated first, keeps running while a technician measures every room daily with a moisture meter, usually two to four days.

Step 5. We handle the insurance paperwork

On a typical visit our crew is on site for most of a day, and the time and materials invoice reflects those hours. It reaches you and your insurer with the documentation within three to five business days of the last visit, asking the insurer for direct payment.

Restoration equipment running during water damage restoration at a property in Oakland County, Michigan
M

Melissa Willner

July 2026

4.9|218 reviews

Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.

Oakland County cityscape
Service Areas

We offer Water Damage Restoration in Oakland County, MI and surrounding areas.

We cover Oakland County, including Auburn Hills, Berkley, Birmingham, Bloomfield Hills, Clawson, Commerce Township, Farmington Hills, Ferndale, Hazel Park, Lake Orion, Madison Heights, Novi, Oak Park, Oakland Township, Pontiac, Rochester, Rochester Hills, Royal Oak, Southfield, Troy, Waterford, West Bloomfield, White Lake and Wixom.

We also cover the townships, villages and lake communities in between.

If you can't tell whether we reach your street, call and we'll check.

Rebecca Viviano

Rebecca Viviano

12 days ago

“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”

Response Flood & Fire

1753 West Hamlin Road,
Rochester Hills, MI 48309
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Water Damage Restoration Services

  • Water Damage Restoration
  • Water Extraction
  • Flood Cleanup
  • Water Damage Repair
  • Mold Remediation

Zip Codes Served

480074800948012480174802548030480334803448037480674806848069480704807148072480734807548076480834808448085480864809848099+63 more
Get Your Quote

Book a free leak or flood inspection in Oakland County

Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.

We work directly with your insurance
A free inspection, no commitment
Financing available if you need it
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FAQs

Oakland County questions about leaks and wet basements

Questions we get from our customers' and our answers.

What usually leads to water damage in Oakland County homes?

We're most often called for a burst pipe, a leaking water heater, a washer or dishwasher hose, an ice maker line or another appliance, a roof leak, or a toilet that ran over. Storms add basement flooding, either as water intrusion through the walls or a sump pump that falls behind. We note where the water started, since that shapes both the cleanup and the claim.

Do you take commercial water damage jobs in Oakland County?

Yes. Offices, stores, schools and apartment buildings get our 24/7 emergency service, the same as a house, and commercial flood cleanup follows the same steps. A building can have an owner, a manager and tenants all asking questions, so tell us who makes the decisions, and we'll work with that person and the building's insurer directly.

Does an inspection of my Oakland County home start an insurance claim or commit me?

No. We can look at the damage and explain what we find without anything going to your insurer, and you're free to hire someone else afterward. Only you, as the policyholder, can file a claim, and the choice of contractor stays yours whatever names the insurer mentions. Start mitigation now; an adjuster's visit is no reason to let the water sit.

What will water damage restoration in Oakland County cost?

We can't name an honest figure before we've seen it, because water hides in layers and the restoration process turns up more as wet materials come out. Our charges are time and materials, the method IICRC S500 sets out, at Xactimate's latest prices, and both you and your insurance company receive the billing.

Can my family stay in our Oakland County home while it dries?

Most families can when the water was clean, such as a broken supply line. Sewage, outdoor floodwater or mold growth you can see changes the answer, and mold remediation turns into a separate job; so does asthma or another breathing problem in the house. After water extraction, we'll tell you plainly whether a few nights away make sense.

Have a question? Call us, we're available. (866)-333-6424