Same-Day Water Damage Restoration in Shelby Township, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Is someone available for water damage restoration in Shelby Township, MI, right now? A water heater split, the backup sump pump died, or the dishwasher flooded the kitchen. We'll be there in about an hour for a free inspection.
Water Damage Restoration and related services in Shelby Township, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Shelby Township families call us for burst pipe cleanup
We're on site in about an hour
Every call reaches a person, whatever the hour, and the crew normally reaches your driveway about an hour later. If you've used towels to soak up water, wring them out and take them to the laundry, since a pile of wet towels keeps the floor under it damp.
A free inspection of the damage
The inspection from our IICRC Certified Firm is free, and after a hard freeze it includes the outside faucets. A frost-free spigot can split inside the wall and leak only when the hose is turned on, so we check the wall behind each one.
We work directly with your insurance company
We'll work with any insurer and talk with yours directly. If the adjuster sets a deadline for a sworn proof of loss, mark it on your calendar and tell us, because we can supply the photos and drying records that form usually asks for.
We help you get the most from your claim
Point out every built-in the water touched, like a bar or basement shelving, since built-ins are part of the house and easy to leave off the list. We argue for every covered item, and we'll be straight with you that the payout is the insurer's call.
Financing if you need it
In a newer home, a leak caused by the builder's work may fall under the builder's warranty, which can take time to sort out. Financing is available so the drying and repairs don't wait on that, and it can cover your deductible too, spread over time.
Water damage cleanup reviews from Shelby Township
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Our structural drying process in Shelby Township
Step 1. You call our office
Reach the emergency response line at any hour, describe what's leaking, and we'll dispatch a crew. If the wet floor is tile, vinyl or hardwood, wipe a dry path to the door, because a wet hard floor is far slicker than it looks.
Step 2. We find where the water went
Carpet pad wicks water sideways, so it's often wet well beyond the patch that feels damp underfoot. Coming from construction, we take moisture readings beyond that edge, lift a corner when needed, and photograph each wet area for the assessment.
Step 3. We take the water out
Standing water gets pumped out first. Rubber or foam mats in a home gym or playroom come up too, since water trapped under them can't evaporate and the flooring below stays wet. You'll see the readings for each floor before we lift anything else.
Step 4. We dry it out
Our dehumidifiers and air movers are decontaminated before they're set up. Hold off on mopping or wiping the wet rooms with cleaner while the drying runs, since that puts water back into what we're drying. A technician takes moisture meter readings daily, usually for two to four days.
Step 5. We handle the insurance paperwork
Three to five business days after the last visit, you and your insurer get copies of our invoice and documentation, and we ask your insurer to send payment to us. Your copy includes the photos, so you keep a record of how the rooms looked before the rebuild.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Shelby Township, MI and surrounding areas.
Our crews cover Shelby Township, from the Van Dyke corridor and the neighborhoods along M-53 up to the homes near Stony Creek Metropark at the north end.
That takes in the streets around River Bends Park, the Packard Proving Grounds Historic Site and the township's municipal campus on Van Dyke.
Shelby Township addresses use the 48315, 48316 and 48317 zip codes. Call if you're not sure your street is in the township.
Robert Salhaney
14 days ago
“Joseph Alter and his team of professionals will take great care of your home! Response Fire and Flood knows what they are doing, simple as that!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Water Damage Restoration in Shelby Township Area
Request a free leak inspection in Shelby Township, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Questions about flood cleanup in Shelby Township
Questions we get from our customers' and our answers.
What are the usual causes of water damage in Shelby Township homes?
We mostly see plumbing and appliance failures: a burst pipe, a leaking water heater, a split washer or dishwasher hose, or a toilet that overflowed. Roof leaks and ice dams send water through ceilings, and heavy rain can cause water intrusion in a basement. Flooding like that may be covered differently, so we log where it started before anything else.
Can you handle water damage in a Shelby Township business or office?
Yes. Commercial property, from offices and shops to warehouses and rental buildings, gets the same 24/7 emergency service we give homes. We trace the water, extract it, dry the space with our own drying equipment and deal directly with the property's insurer, and our documentation covers each room.
Does a free inspection of my Shelby Township home open a claim or commit me to you?
No. The visit stays between us unless you decide to file, and there's no charge or obligation. Whether to file an insurance claim is the policyholder's decision, and picking the contractor is yours too, no matter who the insurer recommends. Starting mitigation quickly is the policyholder's responsibility, so don't put it off until an adjuster shows up.
How much is water damage restoration in Shelby Township?
An honest price needs an inspection first, since damage hidden in walls and floors usually comes to light during the restoration process. We charge for time and materials the way the IICRC S500 standard sets out, using current Xactimate pricing, and the billing goes to your insurance company when there's a claim. We also do the reconstruction once the house is dry.
Is it OK to stay in my Shelby Township home during drying?
Staying put is generally fine after a clean-water leak from a supply line. Sewage, outside floodwater, visible mold growth or someone at home with breathing problems changes that, and mold remediation is then its own job. If sewage backed up, Shelby Township asks residents to report it to its public works department right away. We'll give you our advice once water extraction is done.
Have a question? Call us, we're available. (866)-333-6424