Same-Day Water Damage Restoration Berkley, MI
Free walkthrough • We deal with your adjuster • Financing available
Need water damage restoration in Berkley, MI? You have come to the right company. We do water extraction, flood cleanup, structural drying, sewage cleanup and mold remediation on any street in the city. A real person picks up our phone around the clock, seven days a week, and a crew is normally on your street within about an hour.
Water Damage Restoration and related services in Berkley, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Berkley homeowners call us first for water damage cleanup
A crew at your door in about an hour
Call us at three in the afternoon or three in the morning and a person answers. There is no service taking messages and no queue for the next business day. Berkley is a quick drive for our trucks, so about an hour is the usual gap between your call and boots on your floor. Every hour that water sits, it climbs further into materials that were dry when it started.
You pay nothing for the inspection
We look at the loss with you before anything is agreed, and there is no charge and no contract to sign. Moisture meters do the finding, because water travels sideways under flooring and up inside walls where your eyes cannot follow it. What we will not do is name a final price in your driveway. Nobody knows what is behind a wall until the wall is open.
Your insurance company deals with us, not you
When a claim is open we document the loss for your carrier, photos, moisture readings and scope notes. You get the same paperwork, so you can read every line yourself. We speak with the adjuster, the plumber and anyone else working the property. And if you are told you must use a vendor from the carrier's list, that is not the case. We are contracted by you, and that is who we work for.
A local company that has been at this a long time
We run out of Rochester Hills, which puts Berkley well inside our regular territory. The people who built this company came up through construction, contracting and cleaning before restoration. It shows in what we notice. We look at the framing, the subfloor and the insulation behind the finish, and we say plainly which materials are worth drying and which are not.
We know Berkley houses
Berkley is small, dense and almost entirely built out. Most of it went up between the twenties and the fifties as bungalows, brick ranches and Cape Cods on narrow lots, and nearly every one has a full basement. Many have been added onto or had the basement finished since. Underneath, the plumbing and the drain lines are original in a lot of these houses, and this corner of Oakland County still runs storm and sanitary flow together in older sections, so a hard rain can push water back up through a floor drain.
Water removal and drying reviews from Berkley, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Berkley, MI
Step 1. A person answers when you call
Whatever the hour, someone picks up. We ask what broke, where you are seeing water and whether it is still coming, and we tell you what to do until we arrive. Then the crew leaves. In Berkley that is usually about an hour of driving time.
Step 2. A free walkthrough, done with you
We look at the property together before any work begins. It costs nothing and you sign nothing to have it done. Moisture meters map how far the water has spread past what you can see. You will know the scope of the job before we start it.
Step 3. Water out, drying equipment in
Standing water is extracted first. Where the job calls for containment, we build it. All of our air movers, dehumidifiers and HEPA scrubbers are cleaned and decontaminated before they enter a house. Material that cannot dry in place comes out, and we walk you through the reason before it does.
Step 4. Daily moisture readings
Drying is measured, not assumed. We come back each day and take readings at the same locations so we can see whether the structure is letting go of water on schedule. Two to four days covers most buildings. Equipment stays until the readings clear it, and our crews are typically on site four to eight hours on a working day.
Step 5. The invoice and your carrier
Billing comes after the drying is finished. We charge Time and Materials against the IICRC S500 professional standards manual and price from a current Xactimate list, so nothing on the invoice is invented. Invoices are sent three to five business days after completion and payment is due within thirty days. Where there is a claim, we document it for the carrier and keep talking to your adjuster. GreenSky financing is available if you need to spread the cost.
Melissa Willner
a month ago
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Water Damage Restoration in Berkley, MI and surrounding areas.
Berkley is a short run for our crews, and so is everything around it. We work in Royal Oak, Huntington Woods, Oak Park, Clawson, Pleasant Ridge and Ferndale on the same terms, and we cover the wider region across Oakland, Macomb, St. Clair, Wayne and Lapeer counties. Small older suburbs like these get the same equipment and the same drying standard as any larger job. Our phone is answered every hour of the year, weekends and holidays included. If you are not certain we reach your street, ask us and we will give you a straight answer.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Berkley Area
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Questions Berkley homeowners ask us
Questions we get from our customers' and our answers.
How fast can you get to a Berkley address?
Our phone is answered by a person at every hour of every day, and we are usually at a Berkley house inside an hour. Berkley is a short run from our shop, which helps. Getting there early matters because water is still mostly on the surface in the first hour and into the drywall and subfloor by the next day. Pick up the phone the minute you see it.
Why do Berkley basements take water so often?
Nearly every house in the city has a full basement, and most of those houses are between seventy and a hundred years old. The supply lines, waste stacks and shutoff valves have been working a very long time. Older sections of this part of Oakland County also carry storm and sanitary flow in the same pipe, so a heavy rain can put pressure back toward floor drains. Finished basements make the resulting job much bigger.
My Berkley basement is finished. Does all of it have to come out?
Not necessarily, and we do not decide it by looking. We meter the materials and see what is actually wet and how far up it went. Carpet and pad can often be dried in place if we get there quickly. Drywall that pulled water up behind the baseboard normally has to be opened so the cavity can dry. We explain every cut before we make it.
Do you work with my insurance company on a Berkley water loss?
We do. Where a claim is open we document the loss for the carrier, photos, moisture readings and scope notes, and a matching copy comes to you for your own records. We also speak with your adjuster and with any plumber or trade on the job, so you are not relaying information between them. Filing the claim is your part, because the policy belongs to you.
What does a Berkley water damage job cost?
We bill Time and Materials under the IICRC S500 professional standards manual and price from a current Xactimate list, which is the same list most carriers work from. The invoice reflects hours worked, equipment run and materials used, not a figure agreed before anyone saw the damage. You will see an invoice three to five business days after the last piece of equipment leaves, with payment due inside thirty days. Financing through GreenSky is available.
Have a question? Call us, we're available. (866)-333-6424