Same-Day Water Damage Restoration Lake Orion, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you searching for water damage restoration in Lake Orion, MI? You have come to the right company. Our work covers water extraction, flood cleanup, structural drying, sewage cleanup and mold remediation around the village, the township and the lake. Someone picks up our phone at every hour of the year, and we are usually there inside an hour.
Water Damage Restoration and related services in Lake Orion, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Lake Orion homeowners call us first for water damage cleanup
Call at any hour and we are on the road quickly
A person takes the call here at every hour of every day, holidays included. There is no message service standing between you and a crew. Lake Orion is a short run for us and we are typically on site in about an hour. The supply line that splits on the coldest night of January does it around two in the morning, and a crawl space can take on a lot of water before anyone upstairs notices.
A free look at the damage, and no paperwork to sign
We come out and inspect the property with you for nothing, and there is no agreement to sign for that visit. We bring moisture meters, because in a house that has been added to over the years the water is rarely where you think it is. We will not stand on your porch and quote a final total. Until something is opened up, that number would be invented.
We deal with your insurer and stay in the claim with you
Where a claim is open we document the loss for your carrier and deal with their questions, and you receive the same paperwork too, so nothing happens out of sight. We speak with your adjuster, your plumber and the other trades, so you are not passing messages back and forth. Starting the claim is your part, since the policy has your name on it. No carrier can require you to use one of its preferred vendors. Hire us and we work for you.
Local, and only a few towns away
We are based in Rochester Hills, which puts Lake Orion a short drive up the road rather than at the edge of a map. Our founders came up through construction, contracting and cleaning. That background lets us tell the difference between an original sill plate that has been quietly damp for years and framing that got soaked on Tuesday. Those are two different problems and they get two different answers.
We know cottage conversions as well as township builds
Housing around the lake is a mix. Vintage cottages converted to year round living decades ago sit near subdivisions built from the 1990s onward out in the township, and the two take on water in different ways. A converted cottage is usually the harder job, because the foundation, the crawl space and the insulation were never detailed to manage moisture through a Michigan winter. Put that on a lot beside an inland lake, where the water table sits high already, and damp collects in places a newer house simply does not have.
Water removal and drying reviews from Lake Orion, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Lake Orion, MI
Step 1. You reach a person, not a recording
Whatever the hour, a person takes your call. We ask what failed, where the water is showing and whether it is still running, and we give you something to do in the meantime. Then we roll a crew. About an hour is normal to Lake Orion.
Step 2. The walkthrough, free and with you there
We walk the property together before anything else happens. There is no charge and no agreement to sign. Moisture meters find the water that has already moved into framing, crawl space or subfloor. You see the findings when we do, so the scope is not a surprise later.
Step 3. Water comes out, equipment goes in
Standing water is removed first. We build containment where it is needed, and every air mover, dehumidifier and HEPA scrubber is cleaned and decontaminated before it goes into the building. Whatever will not dry in place is taken out, and you hear the reason before it happens.
Step 4. Numbers taken every day
We come back daily and read moisture in the same places, so drying is a measurement rather than an opinion. Most structures are dry in two to four days. A crew is usually on site four to eight hours on a working day. The equipment stays until the readings release it.
Step 5. Invoice, and the insurance side
With drying signed off, the paperwork follows. We bill time and materials against the IICRC S500 standards manual and price from a current Xactimate list, so each line is supported. Invoices go out three to five business days after completion and payment is due within thirty days. On an open claim we document it for your carrier and keep working with your adjuster.
June Lewis
2 months ago
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement.
We offer Water Damage Restoration in Lake Orion, MI and surrounding areas.
Lake Orion sits in northern Oakland County, so we cover the village, the surrounding township and the lake properties on the same runs. Oxford, Auburn Hills, Rochester, Rochester Hills and Oakland Township are all short trips from here. West of the lake we work Waterford, Pontiac and the Clarkston area regularly. North of us the coverage carries up into Lapeer County, and to the south and east it reaches across Macomb, Wayne and St. Clair counties. The line is answered every hour of the year, which counts for a lot at a lake address in the middle of winter.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Lake Orion Area
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Questions we get from Lake Orion property owners
Questions we get from our customers' and our answers.
How long does it take you to reach Lake Orion?
A person answers our phone at any hour of any day, and our usual arrival time in Lake Orion is about an hour. Speed matters because water keeps moving outward and downward the whole time it sits. In the first hour it is mostly still on the surface, and by morning it is in framing, insulation and subfloor. Call as soon as you find it.
Our Lake Orion house started life as a cottage. Does that change the work?
It usually does. Seasonal buildings were framed and insulated for summer use, so the crawl space, the foundation and any added floors behave differently once they are wet. There is often more than one era of construction in the same building too, which lets water travel in ways it would not in a single build. We meter everything before deciding anything, and we open up only what the readings tell us to.
A pipe froze and split in our Lake Orion home. What should we do first?
Shut the water off at the main if you can reach it safely, then call us. Do not wait for the adjuster, because the loss keeps growing while the claim is being assigned. Tell us whether the water is still running when you call, since that changes what we bring with us. We answer at any hour, and a frozen line very often lets go in the middle of the night.
How many days will the equipment run in a Lake Orion house?
Two to four days covers most structures. A big loss, or one in a crawl space nobody looked at for a week, runs longer. We take moisture readings in the same spots every day, and the equipment stays until those readings say the structure is dry. The calendar does not decide it, and neither does how the room looks.
Do you deal with insurance for Lake Orion water damage, and what if they pay short?
We send your carrier the documentation and the pricing, and we send you the same, so you see the same detail they do. Our pricing is time and materials under the IICRC S500 standards manual, taken from a current Xactimate list, which is the same list most carriers price from. Carriers do sometimes pay less than the work supports, and with the daily readings and documentation behind us that is usually sorted out. If the timing is difficult, financing through GreenSky is available.
Have a question? Call us, we're available. (866)-333-6424