Same-Day Water Damage Restoration Canton, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you looking for water damage restoration in Canton, MI? You are in the right place. We handle water extraction, flood cleanup, structural drying, sewage backups and mold remediation across the township. A person answers our phone at any hour of any day, and a crew is usually at the door inside an hour.
Water Damage Restoration and related services in Canton, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Canton homeowners call us first for water damage cleanup
We are on site in about an hour
A person picks up our phone at every hour of every day, all 365 of them. There is no answering service in between and no callback in the morning. Canton is about an hour from us on a normal run. Speed counts for a lot in this township, because the ground here is flat and heavy with clay, and the subdivisions were platted onto old farm fields that never shed water quickly. Once a Canton basement starts taking water it will not stop on its own, and the hours you lose are the hours the water spends moving into subfloor, insulation and the bottom of the drywall.
The inspection is free and there is nothing to sign
We walk the house with you at no charge and no obligation. Moisture meters come out first, because water almost never stops where you can see it. In a Canton colonial it will run under carpet, along a sill plate and up into a wall cavity while the room above still looks fine. We will show you every reading we take. What we will not do is name a final price standing in your driveway. Nobody knows what is behind a wall until the wall is open, and a figure given before that is a guess in the shape of an estimate.
Local, based in Rochester Hills, thirty years of this work
We work out of Rochester Hills, and Canton is a run we make often rather than an unfamiliar trip across the metro. Thirty years in, and our people came up through construction, contracting and cleaning before they came to restoration. That shows on a Canton job. Most of this township went up between the mid 1970s and the early 2000s, so we are usually looking at a poured foundation, a full basement and a lower level somebody finished later. We read what the water has done to the framing underneath, not only what shows on the surface.
We deal with your insurance company directly
Where a claim is open we document the loss for your carrier, photos, moisture readings and scope notes, and you get a copy of the same paperwork with every line on it. We talk to your adjuster, to your plumber and to whoever else is working the property, so you are not carrying messages between them. If someone at a claims desk tells you a Canton address has to use a vendor from their list, that is not true. You choose who works on your house, and when you choose us we answer to you.
Water removal and drying reviews from Canton, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our water damage repair process in Canton, MI
Step 1. You call and a person answers
Ring us at any hour and a person picks up, not a recording. We ask where the water is coming from, whether it is still running and what you can safely shut off, and we tell you what to do until we get there. Then we dispatch. An hour is the normal drive to a Canton address, day or night, weekday or holiday.
Step 2. We walk the house with you for free
The walkthrough is the first thing we do once we arrive. It costs nothing and nothing gets signed for it. Moisture meters tell us where the water actually traveled, which in a Canton house is usually further than the wet patch suggests. We show you what we found and what we plan to do before a single tool comes off the truck.
Step 3. Water out, drying equipment in
Standing water is removed first. Containment goes up wherever the layout of the house needs it. Each air mover, dehumidifier and HEPA scrubber gets cleaned and decontaminated before it is carried into your home, without exception. Anything that will not dry where it sits has to come out, and you hear the reason before it does.
Step 4. We measure the drying daily, then invoice
Drying gets measured, not assumed. We return each day and read moisture in the same marked spots, and those numbers tell us whether the building is giving up water at the rate it should. Two to four days is normal, and a crew is on site four to eight hours on a working day. When the readings sign it off, the invoice follows three to five business days later, charged time and materials under the IICRC S500 standards manual and priced from a current Xactimate list. Payment is due in thirty days, and GreenSky financing is there if the timing is difficult. On an open claim we send your carrier everything the file needs and stay with your adjuster until it settles.
Steven Townsend
a month ago
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling.
We offer Water Damage Restoration in Canton, MI and surrounding areas.
Canton fills a full township in western Wayne County, with I-275 down its eastern side, Ford Road across the middle and Michigan Avenue along the southern edge, so we come off the freeway and are into the subdivisions in minutes. From a Canton job we run out to Plymouth, Plymouth Township, Westland, Wayne, Van Buren Township and Belleville. Wayne, Oakland, Macomb, St. Clair and Lapeer counties are all inside the area we cover. Our phone has a person on it at every hour of every day of the year, holidays and all. If you are unsure whether your address falls inside our area, call and ask.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Water Damage Repair
- Mold Remediation
Zip Codes Served
Water Damage Restoration in Canton Area
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Water damage questions we hear from Canton homeowners
Questions we get from our customers' and our answers.
How quickly can you reach a Canton address after a pipe fails?
A person answers our phone at every hour of every day of the year, and an hour is our usual run to a Canton address. Do not wait to see whether it gets worse. Inside the first hour most of the water is still sitting where you can see it. By the next morning it has soaked into subfloor, drywall and insulation, and the job is a different size. Call when you find it.
Why do so many Canton water losses start in the basement?
Almost every house in this township has a full basement, and most of them were built between the mid 1970s and the early 2000s on old farm ground. The land is flat and the clay holds water, so the drainage around a Canton foundation works hard every spring. Add a sump pump that has run for twenty years and a lower level finished in carpet and drywall, and one failed fitting becomes a real loss.
My Canton basement is finished. How many days of drying should I expect?
Two to four days is the normal range for a Canton structure to reach dry, and a large loss or one that sat undiscovered runs longer. We come back every day and take moisture readings from the same marked locations, so you can watch the numbers drop. Those readings decide when we are finished, not the calendar and not how the carpet looks. The equipment stays until they say it can leave.
Do you work with my insurance company directly on a Canton water damage claim?
Yes. On an open claim we document the loss for your carrier, photos, moisture readings and scope notes, and the same paperwork comes to you so nothing is hidden. We also speak with your adjuster, your plumber and any other trade at the property, so you are not the one relaying information. You have to file the claim yourself because the policy is in your name, but from that point forward we work it alongside you.
How do you price a water damage job in Canton?
We charge time and materials against the IICRC S500 professional standards manual and price the lines from a recent Xactimate list, which is the list most carriers work from. The invoice reflects hours worked, equipment run and materials used, not a number chosen before anybody looked. Billing goes out three to five business days after completion and is due in thirty days. GreenSky financing is there if the timing is hard.
Have a question? Call us, we're available. (866)-333-6424