Same-Day Fire Damage Restoration Berkley, MI
Free walkthrough • We deal with your adjuster • Financing available
Looking for fire damage restoration in Berkley, MI? You are in the right place. Our crews clean the structure, lift soot off the surfaces it reached, treat smoke odor and board up whatever the fire left open. Our line is staffed by a real person every hour of every day, and we are normally on site in about an hour.
Fire Damage Restoration and related services in Berkley, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Berkley homeowners call us first for fire damage cleanup
A person answers, and we are there inside the hour
Our line is answered by a person at any hour, on any day, all year. Nobody takes a message for you to hear about in the morning. Berkley is a short run for us, and about an hour is the normal gap between your call and a crew at the door. After a fire that gap decides how far the soot gets.
The walkthrough is free and you sign nothing for it
We come out and look at the property with you, free, and you sign nothing to have us do it. We tell you what we see as we see it. We will not name a final price standing outside your house. Fire damage hides in places you cannot look into yet, and the true extent only appears once surfaces come open and get cleaned. A firm figure at that stage would be a guess.
We take the insurance conversation off your hands
We document the loss for your carrier, photos, notes and a written scope. Your adjuster gets that paperwork and so do you, so nothing about it is hidden. We speak to your adjuster and to the other trades on the job so you are not the go-between. And if anyone tells you the carrier gets to pick your restorer, they are wrong. Hire us and we answer to you.
Built by people who came out of the trades
This is a company run out of Rochester Hills, which puts Berkley a short run away. The people who started it came from construction, contracting and cleaning. That is why we look past the black on the walls to the framing, the subfloor and the insulation behind it. We say out loud what has to come out and why.
We know how these houses are built
Berkley is a small city of small houses. Most of it went up between the 1920s and the 1950s, and the streets are lined with bungalows, brick ranches and modest two-story homes sitting close to one another on narrow lots. Many have detached garages set back off the drive. In a house that size there is nowhere for smoke to go but through the whole of it, so a fire in one room usually becomes a job in every room.
Smoke and soot cleanup reviews from Berkley, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in Berkley, MI
Step 1. You call, and a person picks up
Call us at any hour and you will get a person, not a recording. We ask what happened, whether everyone is out and whether the building is safe. We tell you what to do until we get there. Then we send a crew, and in Berkley that is usually about an hour.
Step 2. We look at it together, at no cost
Before anything else, we walk the property with you. It is free, and no paperwork comes with it. We show you how far the smoke has gone, which is nearly always further than the burn marks suggest. You will know the shape of the job before we open a single toolbox.
Step 3. We close the building up
Fire leaves holes, and holes let in rain, wind and people. We board the openings and secure the property so it stops taking on new damage. We also check that the areas we will be working in are safe to occupy. Anything we bring inside has been cleaned and decontaminated first.
Step 4. We clean the structure and handle the water
Our work is the building. We clean the surfaces the smoke reached and remove the material that will not come back. The fire service also poured water into the house, and that water is now in the floor and the wall cavities, so it gets dealt with in the same visit. We are not a contents company, so furniture, clothing and personal items go to a firm that does that work. A crew is usually on site four to eight hours on a working day.
Step 5. Billing, and the claim
Thirty days to pay, and the invoice reaches you three to five business days after we finish. Every line on it comes off a current Xactimate list, so nothing is arbitrary and your adjuster is reading numbers already familiar to them. Where a claim is open we keep talking to your adjuster until it is settled and hand over the documentation they ask for. GreenSky financing is available if the timing is difficult.
Steven Townsend
a month ago
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling.
We offer Fire Damage Restoration in Berkley, MI and surrounding areas.
We serve Berkley and the surrounding communities across Oakland, Macomb, St. Clair, Wayne and Lapeer counties, and our line is answered every hour of the year.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Zip Codes Served
Fire Damage Restoration in Berkley Area
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Common questions about fire damage restoration in Berkley, MI
Questions we get from our customers' and our answers.
How quickly can you get to a house in Berkley?
Our line is answered every hour of every day, and the usual arrival time at a Berkley address is about an hour. Speed matters more than most people expect after a fire. Soot is acidic, and the longer it sits on a surface the deeper it stains and etches. Get us on the phone as soon as you are able to.
Do you clean smoke damaged furniture and clothing in Berkley homes?
No. We restore the structure of the building, and that is where our work stops. Cleaning, packing and storing belongings is contents work, and a contents company handles it. We say this early because on a fire loss it is usually the first question people have, and we would rather be straight with you than take on something we do not do.
Will you board up a Berkley house that is open to the weather?
Yes. Boarding up and securing the building is part of what we do, and we treat it as urgent. Once a roof or a window is open, rain and wind carry on damaging the property after the fire is out. Mention it when you call so the crew arrives with the right materials.
Who talks to our insurance company about a Berkley fire loss?
We do, as soon as a claim is open. We document the loss for your carrier, photos, notes and a written scope, and a copy of the same paperwork comes to you. We deal with the adjuster and with other trades on the job. Filing the claim itself has to come from you, since the policy is in your name, but you are not on your own after that.
What does the free inspection at a Berkley property involve?
It costs nothing and there is no paperwork attached to it. You come with us while we trace where the fire, the smoke and the water ended up. Berkley houses are compact, so we check rooms well away from where the fire started, since smoke rarely stays put. We explain what we find as we go.
Have a question? Call us, we're available. (866)-333-6424