Same-Day Fire Damage Restoration St. Clair County, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you searching for fire damage restoration in St. Clair County, MI? You have the right people. Board-up first, then soot and smoke off the structure, then the odor that outlasts both, anywhere in the county. Our phone is answered by a person at any hour, any day, and we are usually pulling up in about an hour.
Fire Damage Restoration and related services in St. Clair County, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why St. Clair County homeowners call us first for fire damage cleanup
We are on site in about an hour
A person answers our line at any hour of any day, every day of the year. There is no service taking a message for the morning. Across St. Clair County we are usually at the property inside about an hour of the call. Fires do not keep office hours, and neither do we.
The walkthrough is free and there is nothing to sign
We come out and go through the property with you at no cost and no obligation. We will tell you what we see while we are there. What we will not do is give you a final number at the door. On a fire loss nobody knows the full extent until surfaces are opened and cleaned, and a firm figure before that point is invented.
We deal with your adjuster directly
Your adjuster gets the documentation the claim needs, and the same file comes to you so every line is visible. We talk with your adjuster and with the other trades on the job so you are not relaying messages. And if you are told the claim requires one of the carrier's preferred vendors, that is not true. You pick who works on your property.
Local, and long experienced at this
We run out of Rochester Hills, and St. Clair County is part of our regular territory rather than an occasional trip. The founders came up through construction, contracting and cleaning before starting the business. That is what we bring to a fire. We read the framing, the sheathing and the subfloor, not only the finished surfaces.
We know the buildings out here
St. Clair County is not one place. Along the river you have older housing in Port Huron, Marine City and St. Clair, much of it built well before the war, with long open wall cavities that let smoke run between floors. Head west and it turns to farmland, township roads and houses that sit a long way apart. Out there a property may be well beyond the nearest hydrant, and many townships are covered by paid on call or volunteer departments, so a fire can burn longer before it is knocked down. A longer fire means more heat driven into the structure and more water in the building once it is out.
Smoke and soot cleanup reviews from St. Clair County, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in St. Clair County, MI
Step 1. You call and a person answers
Call at any hour and a person picks up, not a recording. We ask what burned, whether the fire department has cleared the building, and exactly where in the county you are. Then we talk you through what to do in the meantime. Arrival across the county is usually about an hour.
Step 2. We walk it with you, free
We walk the property with you before anything starts. There is no charge and nothing to sign for it. We show you where the smoke went and which materials took the heat, and we explain what that means for the work. You will know the scope before a tool comes out.
Step 3. We secure the property
A building left open after a fire keeps losing ground to weather and to anyone who comes by. We board up and cover what is exposed and make the area safe to work in. On a rural property that also means thinking about outbuildings and anything else the fire reached. Every piece of equipment we bring inside is cleaned and decontaminated first.
Step 4. We clean the structure and deal with the water
The structure is our work. Soot is acidic, and it keeps staining porous surfaces the whole time it sits, so we do not let it sit. Heat pushes the smell into materials, and the ones that will not release it are removed. The water used to put the fire out is still in the floors and the wall cavities, and that is the second half of the job. We are not a contents company, so belongings needing cleaning go to a firm that specializes in that.
Step 5. Paperwork, and your carrier
We photograph and document from the first visit onward, so every charge is backed by a record. We price from a current Xactimate list, which is the system most carriers use. A crew works a day at a time on site, usually four to eight hours or more. Invoices go out three to five business days after the work is finished, payment is due in thirty days, and GreenSky financing is available if you need it.
Steven Townsend
a month ago
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling.
We offer Fire Damage Restoration in St. Clair County, MI and surrounding areas.
We serve St. Clair County and the surrounding communities across Oakland, Macomb, St. Clair, Wayne and Lapeer counties, and our line is answered every hour of the year.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Zip Codes Served
Fire Damage Restoration in St. Clair County Area
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Common questions about fire damage restoration in St. Clair County, MI
Questions we get from our customers' and our answers.
How far into St. Clair County do you go, and how fast can you get there?
We cover St. Clair County, from the river cities out to the rural townships. A person answers our line at any hour of any day, and our usual arrival time is about an hour. Where you are in the county affects the drive, and we will tell you honestly what to expect when you call. Either way we start with what you should do before we arrive.
Our St. Clair County home is a long way from a hydrant. Does that change the damage?
It often does. When a hydrant is not close, water has to be brought in, and that usually means the fire burns longer before it is under control. A longer burn puts more heat into the framing and drives the smell deeper into the material. It also tends to mean more water in the building by the time it is out. We plan for both when we walk a rural property.
Why does an older house in the St. Clair County river towns smell so far from the fire?
A lot of the older housing along the river was framed with long open wall cavities running from the basement to the roof. Smoke uses those cavities like a chimney and comes out on floors the fire never touched. Heat then pushes the smell into the plaster, the wood and the insulation rather than leaving it on the surface. Wiping down the visible soot does not solve a house built that way.
Do you clean furniture and belongings after a St. Clair County fire?
No. We restore the structure, which means the building, its framing and its surfaces. We are not a contents company, so cleaning, restoring or storing what was inside is not work we take on. If your belongings need it we will point you to a company that does contents. We would rather be clear about that on day one.
How does billing work for a St. Clair County fire claim?
With a claim open, your adjuster gets our documentation of the loss, the photos, the moisture readings and the scope notes, and a copy comes to you at the same time. Filing the claim is yours to do because the policy is yours, and after that we deal with the adjuster. Our pricing comes from a current Xactimate list, the same system most carriers work from. Invoices go out three to five business days after completion and payment is due in thirty days, with GreenSky financing available.
Have a question? Call us, we're available. (866)-333-6424