Same-Day Fire Damage Restoration in Ferndale, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
Who comes out after dark for fire damage restoration in Ferndale, MI? A cigarette smoldered in a couch, or a chimney fire smoked out the attic. We can be there in about an hour, and the inspection is free.
Fire Damage Restoration and related services in Ferndale, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Ferndale homeowners trust us with fire and smoke cleanup
We're on site in about an hour
If you rent, call your landlord as soon as you're safe, because the owner arranges repairs to the building. Either of you can call us: a person answers our 24/7 emergency service line for homes and commercial buildings, and a crew is usually at the door within about an hour.
A free inspection of the fire damage
If another company has already looked at the house, our free inspection gives you a second opinion, and we'll tell you plainly where we agree and where we don't. We're an IICRC Certified Firm, IICRC certified for fire and smoke restoration and odor control.
We work directly with your insurance company
We'll work with any insurance company you have and talk to your adjuster ourselves. Fire claims often need reports from other trades, such as an electrician or plumber, and we keep in touch with them so those reports reach the adjuster with our documentation.
We help you get the most from your claim
Many policies hold back part of the payment, called depreciation, until the repair is finished. We send the adjuster proof of the completed work so that held-back money can be released. We work for everything your policy allows, but the final number is always the carrier's call.
Financing if you need it
Sometimes the insurer approves cleaning a smoke-stained surface, like hardwood floors or cabinets, when you'd rather replace it. Financing can cover that difference, your deductible, or any repair the claim leaves out. We'll show you both options before you decide.
Fire damage repair reviews from Ferndale, MI
Reviews from homeowners and businesses across Southeast Michigan.
218 reviews on 
2 days ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
Our fire cleanup process in Ferndale, MI
Step 1. You call and we secure the house
Call our 24/7 line from a neighbor's house or your car once everyone is out. Our board-up closes broken windows and forced doors. Keep children and pets away from the broken glass around the outside until it's been cleaned up.
Step 2. We inspect the fire and smoke damage
Heat inside a wall can soften wire insulation where the drywall looks fine, so our technician looks for browned outlets and switch plates near the burn. Ferndale requires an electrical permit for any wiring repair, so any damaged circuit has to be permitted and inspected before the walls close.
Step 3. We remove water, soot and debris
Soot removal starts with dry methods, such as vacuuming, because water turns soot into a stain. Charred drywall and insulation then go out as debris, though older plaster or floor tile may need asbestos testing first, and water extraction and drying equipment handle the hose water.
Step 4. We clean and deodorize
Smoke gets inside closed cabinets, drawers and closets, so built-ins are cleaned inside and out, not just on the faces you see. Windows, sills and light fixtures get the same care. Where smoke odor has soaked into a material, we deal with that material rather than masking the smell.
Step 5. We rebuild and handle the paperwork
Reconstruction is done by our own crew, so there's no second contractor to find. Keep our final invoice and photos with your house records, since a buyer may ask about the fire if you sell. Copies go to your insurer too, with a request that it pay us directly.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Fire Damage Restoration in Ferndale, MI and surrounding areas.
We work across Ferndale, east and west of Woodward Avenue, from the downtown blocks on Nine Mile Road to the homes off Livernois Street.
Landmarks nearby include Wilson Park, Martin Road Park, Ferndale High School, the Kulick Community Center and the district library on Nine Mile.
Ferndale's residential zip code is 48220. Call and we'll confirm whether your address is in our area.
Rebecca Viviano
12 days ago
“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
- Soot Cleanup
Zip Codes Served
Fire Damage Restoration in Ferndale Area
Request a free fire damage inspection in Ferndale, MI
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Common fire damage questions in Ferndale
Questions we get from our customers' and our answers.
My Ferndale house had a small fire. Why does every room smell of smoke?
Smoke is made of tiny particles and gases that travel on moving air, and a fire creates a lot of movement as hot air rises and cooler air rushes in behind it. Those particles settle on any surface they touch, including fabric, carpet and the inside of walls, which is why smoke damage, odor and residue turn up far from the burn.
Does cleaning up the hose water in my Ferndale home count as part of the fire job?
Yes. Firefighters may use a great deal of water, and it soaks into drywall, subfloor and insulation and drains toward the lowest level. We handle water extraction and drying as part of the same restoration process, before mold has a chance to start. In most cases the insurer treats that water damage as part of the fire loss, which your adjuster will confirm.
Can you restore our clothes, furniture and keepsakes after a Ferndale fire?
No. We repair and rebuild the home itself, from framing and drywall to floors and built-ins. Furniture, clothing and keepsakes go to a separate company that works on belongings, and your policy probably covers them under a different part of the insurance claim. Talk to your adjuster before you discard anything, and take photos of each item first.
Who decides when I can go back into my Ferndale home, and what should I bring out?
The fire department or the city's building inspector decides, never us. A damaged structure, electrical system or gas line can keep the house off-limits for a while. If you're allowed a short visit, take medicine, eyeglasses, chargers, wallets and important documents. Don't touch the breaker or the gas valve, and discard any food that was near the fire or smoke.
Does a free inspection of my Ferndale home file a claim or tie me to your company?
No. We don't contact your insurance company, and the inspection creates no obligation. You decide whether to file a claim, since only the policyholder can, and you choose which contractor does the work. It's wise to start securing and drying the house right away rather than waiting for the adjuster, because policies expect you to limit further damage.
Have a question? Call us, we're available. (866)-333-6424