Fire Damage Restoration in Madison Heights by Response Flood & Fire
5.0|204 reviews

Same-Day Fire Damage Restoration in Madison Heights, MI

IICRC Certified Firm • Free inspection • All Insurance Accepted

Not sure who to phone for fire damage restoration in Madison Heights, MI? A power strip overheated under the desk, or the garage caught and black smoke filled the hall. One call gets a free inspection in about an hour.

Our Services

Fire Damage Restoration and related services in Madison Heights, MI

Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.

Why Us

Why Madison Heights homeowners trust us with fire damage cleanup

We're on site in about an hour

If the fire hit a rental you own or a house nobody is living in, you don't have to be there for us to secure it. A person answers our 24/7 emergency service line, which covers homes and commercial buildings, and a crew typically pulls up in about an hour.

A free inspection of the fire damage

The inspection is free. We're an IICRC Certified Firm, certified by the IICRC for fire and smoke restoration and odor control. We show you what we find room by room, including the faint gray film on ceilings that's easy to miss, and answer your questions.

We work directly with your insurance company

We work with any insurance company you have. Instead of waiting on repeat visits, we send your adjuster our photos, notes and measurements of the damage. You get copies of the same documentation, so you, the adjuster and our crew all work from one record.

We help you get the most from your claim

We don't pad a claim. Every item we list is something we found and can show you, which helps the claim hold up. On the structure, we push for everything the policy allows, though nobody can promise what an insurer pays.

Financing if you need it

Sometimes the adjuster's estimate comes in lower than the actual cost of the repair, and sorting out the difference takes time. Financing can carry that gap so the work doesn't stop, and it can cover the deductible or any other cost your coverage won't reach.

Our Reviews

Madison Heights reviews of our fire and smoke cleanup

Reviews from homeowners and businesses across Southeast Michigan.

5.0

204 reviews on Google

View All Reviews
Kathy Kleinhans

9 hours ago on Google

My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!

Sam V

12 hours ago on Google

Phenomenal work, job well done!

Brandon Tenhoopen

3 days ago on Google

Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...

Kate Hudson

3 days ago on Google

Response Flood and Fire helped so quickly and efficiently when my basement flooded!

Rebecca Viviano

3 days ago on Google

They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!

Adam Semaan

3 days ago on Google

Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!

Kim Schreiber

4 days ago on Google

Amazing company! Highly recommend their services.

Chris Beardslee

5 days ago on Google

Response has helped myself, family, and friends over the years. They are the first person I refer when people have issues. There service is immediate and you don’t see the unnecessary charges and rates that other restoration company try and sneak in. Highly recommend

Matthew Payne

5 days ago on Google

Excellent staff. They are very knowledgeable

Alexis

5 days ago on Google

Response Flood & Fire came to help my family with a flood while my grandma was in the hospital. Of course that is when her house would flood! But we trust them completely after seeing their amazing response time and the incredible care they took with her home. They went above and beyond, and the...

Kathy McCann

5 days ago on Google

ABOVE and BEYOND! A flood struck my home in April of 2026, just 5 days after having open heart surgery. Calling on Response Flood & Fire was the best remedy because they showed up immediately and started remediation. I am so, so grateful for everything they did to bring my home back to normal. By...

Maximum Pain

6 days ago on Google

Responded super fast to our in-laws when they had a flood and their sub-pump failed. Would highly recommend this company!

Our Process

Our fire damage repair steps for Madison Heights homes

Step 1. You call and we secure the house

Call us as soon as everyone is safe, even if fire crews are still there. The city's Fire Prevention Division investigates fires in Madison Heights, so the room where it started may stay off limits until they release it. Meanwhile, a temporary board-up covers broken windows and forced doors.

Step 2. We inspect the fire and smoke damage

On basement walls, the line where hose water stopped shows how high wet drywall and paneling may need to be cut. Our technician marks that line in each room, checks the smoke damage upstairs, and photographs both for the assessment.

Step 3. We remove water, soot and debris

Wet, charred materials come out first and leave as debris, with a record of everything removed for your insurance claim. If boxes sit in basement water, move them once it's safe, since wet cardboard wicks water into whatever it touches. Then water extraction and drying equipment go to work.

Step 4. We clean and deodorize

In an unfinished basement, the exposed joists and the underside of the floor take smoke directly, and they get the same cleaning and soot removal as finished rooms. Deodorizing follows once the residue is gone, so smell doesn't drift back up through the floor.

Step 5. We rebuild and handle the paperwork

Reconstruction is done by our own crew, including drywall, insulation, flooring, trim and paint, so you deal with one company start to finish. Our invoice and records go to both you and your insurance company, along with a request that the insurer pay us directly.

Restoration equipment running during fire damage restoration at a property in Madison Heights, Michigan
M

Melissa Willner

July 2026

5.0|204 reviews

Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.

Madison Heights cityscape
Service Areas

We offer Fire Damage Restoration in Madison Heights, MI and surrounding areas.

Our crews cover Madison Heights from the I-696 and Ten Mile Road edge up to 14 Mile, and from I-75 across to Dequindre Road.

We're often on streets around Red Oaks Nature Center and the waterpark, Lamphere and Madison high schools, and City Hall and the library on 13 Mile.

All of Madison Heights shares one zip code, 48071. Give us a call if you're unsure about your address.

Brandon Tenhoopen

Brandon Tenhoopen

5 days ago

“Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly and I appreciate their help with every step of the process. Thankfully it was caught early and we only had minimal damage. Between their professionalism and knowledge, I feel comfortable recommending them to anyone in need of their services.”

Response Flood & Fire

1753 West Hamlin Road,
Rochester Hills, MI 48309
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Smoke Damage Cleanup
  • Soot Cleanup

Zip Codes Served

48071
Get Your Quote

Request a free fire damage inspection in Madison Heights

Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.

We work directly with your insurance
A free inspection, no commitment
Financing available if you need it

A member of our team will call you back to go over the details.

Speak with the Response Flood & Fire team now

Call for immediate assistance and service.

FAQs

Questions about fire cleanup in Madison Heights

Questions we get from our customers' and our answers.

Why is there soot in Madison Heights rooms the fire never reached?

Smoke rides any moving air, and an open stairway or a door left ajar lets it spread fast. Soot particles are fine enough to slip past closed doors and settle as a gray film on walls, blinds and the tops of door frames. Smell often lingers in carpet and drywall even where nothing looks dirty, so our restoration process covers those rooms too.

Does drying out the fire department's water count as part of our Madison Heights fire job?

It does. Water from the hoses seeps into subfloors, wall cavities and the basement, where it can cause warping and water damage if it stays. Our crew handles the extraction and drying alongside the smoke damage and soot work. Most of the time the fire claim covers it too, though your adjuster has the final word.

Can you restore our belongings after a Madison Heights house fire?

No, we don't handle belongings. We restore the structure, such as framing, drywall, ceilings, floors and built-in features. A separate contents company deals with furniture, clothes and electronics, and many policies pay for them under a different section of the claim. Talk to your adjuster about it soon, and photograph items before you throw any away.

When can our family go back into our Madison Heights house, and what can we take?

A fire official or a building inspector makes that decision, not us, and they may keep everyone out until the building, its wiring and the gas lines are checked. On a brief visit, collect medications, glasses, phones, wallets, passports and insurance papers. Don't switch anything on, and throw out food from the kitchen and fridge if heat or smoke got to it.

Does a free inspection of our Madison Heights home file a claim or bind us to you?

No. The inspection itself files nothing with your insurer, and you're under no obligation to hire us. Filing a claim is your decision as the policyholder, and you choose the contractor, even if the insurer names one. Don't hold off on securing the house and removing water while you wait for the adjuster, because the policy expects you to limit further damage.

Have a question? Call us, we're available. (866)-333-6424