Same-Day Fire Damage Restoration Westland, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you looking for fire damage restoration in Westland, MI? You are in the right place. We secure the building, clean smoke and soot off the structure, work on the odor and dry out the water the hoses leave behind. A person answers our phone on any night of the year, and we are usually there within the hour.
Fire Damage Restoration and related services in Westland, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Westland homeowners call us first for fire damage cleanup
We are usually at a Westland fire within an hour
Call at four in the morning on a holiday and a person answers. There is no service in the middle taking your name down. Westland is flat, close and easy ground for us to reach, so an hour is the normal wait. The early hours decide how much of the building ends up affected by odor. Heat drives smoke into wood and insulation, and the material holds onto it long after the air in the rooms has cleared.
The walkthrough is free with no paperwork
We come out, go through the property with you and tell you plainly what we see and what we believe sits behind the surfaces. Nothing is charged and nothing is signed. We will not give you a final number on the spot. Fire hides its extent until surfaces come open and get cleaned, and in the small, tightly built houses in the west of the city there is not much building between the fire room and everything else.
Local, and thirty years at it
This is a company from Rochester Hills with thirty years behind it, and Westland is regular ground for our crews. The founders spent their working lives in construction, contracting and cleaning. On a fire job that experience is what separates a surface that will clean up from a material damaged the whole way through. Getting that call right is what stops a contained fire from turning into a gut of the entire house.
Your carrier hears from us and we talk to the adjuster
Where a claim is open we document the loss for your insurance company and answer their questions, and a copy of everything comes to you. We stay in contact with your adjuster and with the other trades on the property. Nobody can require you to use a contractor from a carrier's preferred list, whatever you are told on the phone. Westland holds a lot of rental and multi family property, so we are used to working with an owner and a tenant at once and keeping both informed.
Smoke and soot cleanup reviews from Westland, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in Westland, MI
Step 1. Somebody picks up the phone
Ring us at any hour and you reach a person. We ask what burned, whether the fire department has handed the building back and whether the power and the gas are off. We tell you what to do while we are on our way to you. Then a crew is dispatched, and the run into Westland is about an hour.
Step 2. We walk the building with you
The first thing at the property is a walkthrough with you, free and with no form attached to it. We show you what the fire touched, how far the smoke went and what we expect to find once we open things up. Where the fire started in a neighboring unit, we look at the shared framing and the ceiling line, because that is the path smoke takes. Nothing begins until you know the plan.
Step 3. Board-up and making the property safe
Then we close the building in. Boards over broken windows and forced doors, cover across any hole cut in the roof, and a check that it is safe to work inside. A house left open in Westland collects weather and unwanted visitors, and both of those add to the loss for no good reason.
Step 4. Cleaning, drying and billing
After that comes the structure. Soot and residue are cleaned off what can be saved, and material damaged all the way through is removed. Contents are a separate trade, so we can refer you to a contents company for your belongings. Water from the hoses is almost always in the building, so we find it and dry it before mold gets started, and our equipment is cleaned and decontaminated before it comes inside. We price from a current Xactimate list, invoice three to five business days after completion, and payment is due in thirty days. GreenSky financing is available if it is needed.
June Lewis
2 months ago
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement.
We offer Fire Damage Restoration in Westland, MI and surrounding areas.
Westland covers a wide, flat stretch of western Wayne County, and from a job here our crews are minutes from Wayne, Garden City, Inkster, Canton Township and Livonia. The full service area takes in Wayne, Oakland, Macomb, St. Clair and Lapeer counties, run out of our base in Rochester Hills. The phone is answered by a person every hour of every day of the year, weekends and holidays included. If your address sits near the edge of that and you are unsure, call and we will confirm it.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Zip Codes Served
Fire Damage Restoration in Westland Area
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Fire damage questions Westland residents ask
Questions we get from our customers' and our answers.
How quickly can you reach a Westland property after a fire?
About an hour is normal for Westland, and the phone is answered by a person whatever the hour or the date. Ring us before you start calling around for names. The building needs closing up, and the smoke keeps working its way into the structure while everything sits. Waiting until office hours the next morning costs you a night of both of those.
Our Westland house is one of the small Norwayne homes. Does the size change how you work?
The size changes how fast the smoke reaches everything. Those houses were built as wartime housing, with small rooms, low ceilings and no basement under them, so little building stands between the fire room and the rest of the floor plan. A fire that would stay in one corner of a larger home tends to touch the whole house here. We scope the cleaning around that rather than treating one room as the job.
The fire started in the unit next to ours in Westland. Why is our side damaged too?
Shared framing and a shared ceiling are the reason. Smoke travels through the cavities and the attic space above a party wall, and it does not need an open door to move from one unit into the next. Water from the hoses goes the same way, downhill through the floor structure. We look at both sides of the wall before we scope the work, whether or not the fire itself crossed it.
Can you secure a Westland house the same day the fire department leaves?
That is usually the first thing we do. After a fire and the work of putting it out, doors are forced, windows are gone and part of the roof may have been cut open for ventilation. We board and cover all of it so the weather stays outside and nobody wanders in. It is the cheapest step in the whole job and it prevents a second loss on top of the first.
How does billing work on a Westland fire claim?
Your carrier receives our documentation and our pricing, and you receive a copy so nothing sits behind a curtain. We price off a current Xactimate list, which most carriers use, so the figures are ones your adjuster recognizes. Invoices are sent three to five business days after the work is complete, and payment is due within thirty days. GreenSky financing is there if paying at once is difficult.
Have a question? Call us, we're available. (866)-333-6424