Same-Day Fire Damage Restoration Utica, MI
Free walkthrough • We deal with your adjuster • Financing available
Has a fire left you needing fire damage restoration in Utica, MI? That is exactly what we do. Our crews board up the openings, wash soot and smoke from the structure, and treat the odor that soaked into what is left. A person answers our line any hour, any day, and we usually arrive within about an hour.
Fire Damage Restoration and related services in Utica, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Utica homeowners call us first for fire damage cleanup
We are on site in about an hour
Someone real answers our phone at any hour of any day, all year. No machine, no message passed along for the morning. We normally reach Utica addresses inside an hour. That speed counts after a fire, because soot does not sit still and it does not stop damaging surfaces once the flames are out.
The inspection is free and there is nothing to sign
We come out, walk the building with you and charge nothing for it. There is no paperwork to sign for the visit. We will not put a final figure on the job while standing in your yard, because on a fire the full extent only appears once surfaces are opened and cleaned. Anyone giving you an exact number before that is guessing at it.
We deal with your adjuster directly
We document the loss for your carrier with photos, moisture readings and scope notes. You get the same file, so every line is visible to you. We speak with your adjuster, your plumber and any other trade on the property, which keeps you out of the middle. Carriers sometimes push their own preferred vendor at you. You are not obliged to use them, and when you hire us we answer to you.
Local, and this is not new to us
We run out of Rochester Hills, a short drive from Utica. The founders spent their careers in construction, contracting and cleaning before starting the company. That history matters on a fire loss, where the question is what the heat and smoke did to the structure behind the finish. We tell you plainly which parts of the building are coming out.
We know the housing stock here
Utica is small, and it is old by local standards. Near the Clinton River sit houses that went up long before the subdivisions around them, with plaster on lath, solid trim and narrow, closed-off rooms. Those rooms hold smoke rather than let it spread, which sounds better than it is, because the odor concentrates in older porous materials that soak it up. Newer homes at the edges of the city behave the other way, with open plans that let smoke run.
Smoke and soot cleanup reviews from Utica, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in Utica, MI
Step 1. You call and a person answers
Call at any hour and a person will pick up. We ask what happened, whether the fire service has released the building and whether you are somewhere safe, and we tell you what to do next. Then a crew is dispatched. Arrival in Utica is normally about an hour later.
Step 2. We walk it with you, free
Nothing is charged for the walkthrough and there is nothing to sign for it. We go through the building with you, including the rooms that never saw flame, because that is usually where smoke ends up. You will see what we found and understand the scope before anybody starts work.
Step 3. We secure the property
Fire and the fire service both leave a building open. We board up windows and doors, cover what is exposed and make the working areas safe to walk into. Where it is warranted we set containment, so soot and dust stay inside the affected part of the house rather than moving into the rest of it.
Step 4. We clean the structure and deal with the water
Putting a fire out takes a lot of water, and that water is now inside your floors and walls. We pull it out and dry the structure at the same time as we clean the building. Soot is acidic and stains porous surfaces more deeply the longer it stays, so cleaning is not something to leave for later. Our air movers, dehumidifiers and scrubbers are cleaned and decontaminated before they enter the house. What cannot be saved comes out, and we explain each call before we make it. Our work is the structure. Belongings that need cleaning go to a contents company, and we can refer you to one.
Step 5. Paperwork, and your claim
We document the job with photographs and notes from the first visit onward. We price from a current Xactimate list, the same one most carriers use, and our crews work four to eight hours on site on a working day. Invoicing follows three to five business days after completion, with payment due within thirty days. Where a claim is open we document what the claim needs and keep talking to your adjuster. GreenSky financing can be arranged if you need it.
James Morgan
3 months ago
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable.
We offer Fire Damage Restoration in Utica, MI and surrounding areas.
We serve Utica and the surrounding communities across Oakland, Macomb, St. Clair, Wayne and Lapeer counties, and our line is answered every hour of the year.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Zip Codes Served
Fire Damage Restoration in Utica Area
Request a free fire damage inspection in Utica, MI
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Common questions about fire damage restoration in Utica, MI
Questions we get from our customers' and our answers.
How fast can you get to an address in Utica?
Our line is answered by a person every hour of every day of the year, and our normal arrival time in Utica is about an hour. Do not wait for your adjuster before calling us. Soot keeps working on surfaces from the moment the fire is out, and the damage it does gets harder to reverse as the hours pass. Call once the fire service says the building is safe.
Utica has some older homes. Does the age of the house change a fire job?
It does. Older houses here often have plaster on lath, solid trim and small closed rooms, and those porous surfaces take up smoke readily and hold on to the smell. Newer construction around the city tends to have open plans and longer duct runs, so smoke travels further but has less to soak into. We look at what the building is made of before deciding how to approach the cleaning.
Is the water from the fire hoses part of the job in Utica?
Yes, and it is one of the reasons fire losses take longer than people expect. The fire service puts a large volume of water into the building, and it soaks into subfloor, drywall and insulation. Left alone it damages the structure further and can bring on mold. We remove the water and dry the building as part of the same job.
Will you clean the furniture and personal items in our Utica home?
We will not, and we say so early so nobody is surprised. Our side of it is the building itself: walls, floors, framing and everything fixed in place. Contents cleaning and storage is a separate trade. We can refer you to a contents company and coordinate with them while we work.
Who do you invoice for a fire loss in Utica?
We document the loss for your insurance carrier and give your adjuster the paperwork they need, and you get the same file so you can see the same detail they do. We stay in contact with your adjuster and with any other trades on the job. Filing the claim is your part, since the policy is yours. If your carrier short-pays the claim, we will show you where and keep pressing it.
Have a question? Call us, we're available. (866)-333-6424