Same-Day Fire Damage Restoration Southfield, MI
Free walkthrough • We deal with your adjuster • Financing available
Who do you call for fire damage restoration in Southfield, MI? You have the right company. We clean soot and smoke off the structure, treat the odor that stays behind, and board up what the fire left open, for homes and businesses. A person answers our line any hour of any day, and we are usually there inside an hour.
Fire Damage Restoration and related services in Southfield, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Southfield homeowners call us first for fire damage cleanup
We are on site in about an hour
Our phone is answered by a person at any hour of the day or night, every day of the year. Nothing waits for the office to open. We are normally at a Southfield address within about an hour of the call. On a fire, the building keeps taking damage during that wait, so we do not stretch it.
The inspection is free and you sign nothing
We come out, walk the property with you, and it costs nothing. There is no paperwork attached to the visit. What we will not do is quote a final price on the spot. Fire damage hides behind surfaces, and until those surfaces are opened and cleaned nobody can honestly say what the whole job is.
We deal with your insurance company directly
The documentation your claim needs goes to your carrier, photos, moisture readings and scope notes, and a copy lands with you so the detail is in front of you. We speak with your adjuster and with the other trades on site. If anyone tells you the claim obliges you to use their preferred vendor, that is not so. The choice of contractor is yours.
Local, and a long time at this work
We are based in Rochester Hills, so Southfield is a normal run for our crews. Our founders spent their working lives in construction, contracting and cleaning before starting the company. That is why we look past the surface on a fire job. We read what heat has done to the structure and we tell you straight what has to be removed.
We know the buildings here
Southfield is not one kind of building. There are postwar houses on quiet streets, there are apartment and condominium buildings all over the city, and there is a large office corridor running through it. Those are different fires. In a multi unit building the smoke does not respect the unit line, and it moves through shared walls, corridors and mechanical shafts into homes that never saw flame. Commercial work brings its own timing, because a business is losing money for every day the space is closed.
Smoke and soot cleanup reviews from Southfield, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in Southfield, MI
Step 1. You call and a person answers
Any hour, any day, a person picks up the phone. We ask what burned, whether the fire department has released the building, and who else needs to know, such as a property manager or a tenant. Then we tell you what to do until we arrive. About an hour is the normal arrival time in Southfield.
Step 2. We walk it with you, free
We go through the building with you before any work begins. There is no cost and no obligation. We show you how far the smoke carried, which surfaces are affected, and where we expect to find more once things are opened up. You hear the scope from us first.
Step 3. We secure the property
An open building after a fire is a liability as well as an ongoing loss. We board up and cover what is exposed, and we make the affected areas safe to enter. In a shared building that also means keeping the work separated from the units and spaces that were not involved. Equipment is cleaned and decontaminated before we place it.
Step 4. We clean the structure and deal with the water
Our scope is the building. Soot is acidic, and it keeps staining porous material for as long as it sits there, so early cleaning saves material. Heat pushes the smell into surfaces, and what will not release it has to be removed. The fire service also left water behind, and wet framing and insulation are a separate problem that we handle in the same visit. We are not a contents company, so belongings that need cleaning go to a company that does that.
Step 5. Paperwork, and your carrier
We photograph and note the work from start to finish, so every charge has a record behind it. Pricing comes off a current Xactimate list, which is what most carriers price from. A crew is on site a day at a time, generally four to eight hours or more. Invoices go out three to five business days after completion, payment is due in thirty days, and GreenSky financing is available.
Samantha Viviano
a month ago
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
We offer Fire Damage Restoration in Southfield, MI and surrounding areas.
We serve Southfield and the surrounding communities across Oakland, Macomb, St. Clair, Wayne and Lapeer counties, and our line is answered every hour of the year.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Zip Codes Served
Fire Damage Restoration in Southfield Area
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Common questions about fire damage restoration in Southfield, MI
Questions we get from our customers' and our answers.
How fast can you be at a Southfield property after a fire?
A person answers our line at any hour of any day, and our normal arrival time in Southfield is about an hour. That matters because a fire does not finish when the flames are out. Smoke keeps moving, and soot starts staining every porous surface it settles on. The earlier we start, the more of the building can be cleaned rather than torn out.
The fire was in another unit in our Southfield building. Why is our unit affected?
Smoke does not stop at a unit boundary. It moves through shared walls, along corridors, and through the mechanical and ventilation shafts that connect the building. It also carries the smell into carpet, drywall and anything porous in a space the fire never entered. That is why units well away from the fire often need cleaning too, and why we look at the whole affected area rather than one address.
Do you handle commercial fire damage in Southfield, not just houses?
Yes. Southfield has a great deal of office and commercial space and we work in it. The scope is the same idea as a house, which is securing the building, cleaning the structure and dealing with the water the fire service used. The difference is timing, because a closed business is losing money every day. We walk it with you free first, the same as we would a home.
Do you clean the contents of a Southfield property after a fire?
No. We restore the structure, which means the building and its surfaces. We are not a contents company, so cleaning, restoring or storing furniture, stock or personal belongings is outside what we do. When those items need attention we will refer you to a company that handles contents. Saying so at the start keeps expectations straight.
Does our insurer get to choose the restoration company in Southfield?
No, that is your choice. A vendor sent by a carrier is contracted to the carrier, not to you, and you are not obliged to use them. When you hire us we still work with your adjuster directly, document the loss for your claim with photos, moisture readings and scope notes, and send you the invoice. We also price from a current Xactimate list, so the numbers are ones the adjuster already recognizes.
Have a question? Call us, we're available. (866)-333-6424