Same-Day Fire Damage Restoration in Pontiac, MI
IICRC Certified Firm • Free inspection • All Insurance Accepted
What's the fastest way to fire damage restoration in Pontiac, MI? A space heater tipped over, or a garage fire reached the kitchen. A free inspection starts with one call, and a crew is about an hour out.
Fire Damage Restoration and related services in Pontiac, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Pontiac families pick us for house fire cleanup
We're on site in about an hour
In a duplex or a row of attached homes, smoke often reaches the unit next door as well, and that owner can call us too. A person answers our emergency service line at any hour, for homes and commercial buildings, and a crew is usually there in about an hour.
A free inspection of the fire damage
The inspection is free, and our IICRC Certified Firm is IICRC certified for fire and smoke restoration and odor control. If a beam, joist or floor looks like it's sagging, we'll tell you an engineer may need to look at it before anyone works underneath.
We work directly with your insurance company
We'll work with any insurance company and talk with your adjuster ourselves. If the adjuster wants proof of what was there, such as a piece of the carpet, trim or cabinet, we can set a sample aside before the rest goes out as debris.
We help you get the most from your claim
Ask the insurer for an itemized estimate rather than a single total, so each part of the repair can be checked against what the house really needs. We push for what your policy allows, though no carrier's payout can be promised.
Financing if you need it
A large repair bill is easier to manage in monthly payments than all at once. Financing is available for your deductible, for work the policy won't pay for, or for any shortfall, so the repairs don't have to stop and wait.
What Pontiac customers say about our fire cleanup
Reviews from homeowners and businesses across Southeast Michigan.
204 reviews on 
9 hours ago on
My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!
3 days ago on
Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...
3 days ago on
Response Flood and Fire helped so quickly and efficiently when my basement flooded!
3 days ago on
They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!
3 days ago on
Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!
5 days ago on
Response has helped myself, family, and friends over the years. They are the first person I refer when people have issues. There service is immediate and you don’t see the unnecessary charges and rates that other restoration company try and sneak in. Highly recommend
5 days ago on
Response Flood & Fire came to help my family with a flood while my grandma was in the hospital. Of course that is when her house would flood! But we trust them completely after seeing their amazing response time and the incredible care they took with her home. They went above and beyond, and the...
5 days ago on
ABOVE and BEYOND! A flood struck my home in April of 2026, just 5 days after having open heart surgery. Calling on Response Flood & Fire was the best remedy because they showed up immediately and started remediation. I am so, so grateful for everything they did to bring my home back to normal. By...
6 days ago on
Responded super fast to our in-laws when they had a flood and their sub-pump failed. Would highly recommend this company!
Pontiac fire and smoke damage repair, step by step
Step 1. You call and we secure the house
Once the fire department hands the house back, call our 24/7 line, and we put board-ups over open windows and doors. Ask a neighbor you trust to keep an eye on the house and call you if anyone is hanging around it.
Step 2. We inspect the fire and smoke damage
Porous surfaces such as plaster, brick and unfinished wood soak up smoke, while glossy paint holds it on the surface. Our technician checks each room's surfaces, notes which absorbed residue and photographs them, since that decides whether a wall can be cleaned or must be replaced.
Step 3. We remove water, soot and debris
Wet ash on stairs and hard floors is slippery, so we clear the walkways first. Hose water in the basement comes out with water extraction, drying equipment goes around the wet areas, and in an older house some materials may need asbestos testing before they're removed.
Step 4. We clean and deodorize
Natural stone, like a marble counter or a slate hearth, can etch if the wrong cleaner touches it, so it gets gentler cleaning and soot removal than tile or painted walls. Deodorizing follows once every surface in the house is clean and the residue holding the smell is gone.
Step 5. We rebuild and handle the paperwork
Our own crew does the reconstruction, so the people who opened the walls are the ones who close them, and nothing found during cleanup gets missed. The invoice and documentation go to you and to your insurer, and we request payment straight from the carrier.
Melissa Willner
July 2026
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Fire Damage Restoration in Pontiac, MI and surrounding areas.
We work in every part of Pontiac, from Seminole Hills and the Fairgrove district to the Modern Housing area off Perry Street and Franklin Boulevard.
Downtown, that means the blocks around the Crofoot and the Flagstar Strand Theatre. Farther out, it means the streets by Oak Hill Cemetery and Wisner Stadium.
Homes in 48340, 48341 and 48342 are all in our area. Not sure about yours? Ask us on the phone.
Brandon Tenhoopen
5 days ago
“Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly and I appreciate their help with every step of the process. Thankfully it was caught early and we only had minimal damage. Between their professionalism and knowledge, I feel comfortable recommending them to anyone in need of their services.”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
- Soot Cleanup
Zip Codes Served
Fire Damage Restoration in Pontiac Area
Request a free fire damage inspection in Pontiac
Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.
Speak with the Response Flood & Fire team now
Call for immediate assistance and service.
Pontiac fire damage questions, answered
Questions we get from our customers' and our answers.
How did smoke reach rooms in my Pontiac house that never burned?
Smoke doesn't need an open door. It squeezes through wall cavities, around recessed lights and under closed doors, pushed by the heat of the fire. Once it cools, the residue clings to whatever it touches. A closed door helps, but it rarely keeps a room completely clean, so our restoration process includes every room.
Does the water from the firefighters' hoses get handled with the fire in Pontiac?
Yes. Firefighting water soaks into subfloors, insulation and lower walls, and mold can start in wet materials within a few days. We handle that water damage with extraction and drying as part of one job. Insurers usually pay for it under the fire claim, though your adjuster decides.
Will you restore our clothes, furniture and electronics after a Pontiac fire?
No. We repair the house: drywall, ceilings, floors, framing and the cabinets fixed to the walls. Your clothes, furniture and electronics need a contents company instead, and many policies cover them in their own section of the claim. Before anything goes to the curb, photograph it and write it down, because your adjuster may need that record.
Who decides when we can go back into our Pontiac home, and what can we take?
A building official or the fire department decides, never us, and the house may stay off-limits while the wiring, gas or structure is unsafe. If you're allowed a short visit, grab your wallet, phone, prescriptions, reading glasses and the papers you'll need for insurance. Leave the utilities off, and discard food that heat or smoke touched.
If you inspect our Pontiac house, have we started an insurance claim or agreed to hire you?
Neither. The inspection is free and puts nothing on file with your insurer. Only you, as the policyholder, can file the claim, and you choose the contractor, whatever the insurer suggests. You also don't need the adjuster to visit before we board up and remove the water, because protecting the house is expected of you.
Have a question? Call us, we're available. (866)-333-6424