Same-Day Fire Damage Restoration Macomb Township, MI
Free walkthrough • We deal with your adjuster • Financing available
Is your home in Macomb Township, MI in need of fire damage restoration? We are the crew for it. Board-up comes first, then soot removal, odor work and cleaning down the surfaces the smoke reached, across the township. Someone is on our phone at any hour on any day, and we are typically on site inside about an hour.
Fire Damage Restoration and related services in Macomb Township, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Macomb Township homeowners call us first for fire damage cleanup
We reach the township in about an hour
Call us at any hour of any day and a person answers, not a machine. Macomb Township is a straight run for us and an hour is the usual arrival time. Fire damage does not pause overnight. Soot settles onto surfaces and starts marking them, and smoke odor works deeper into anything porous while you wait.
Nothing to sign for the first look
We come out and go through the property with you for free. There is no form and no commitment attached to that visit. We also will not put a final number on the job at the door. Nobody can see the full reach of a fire until the walls come open and the cleaning starts, and we would rather tell you that than make something up.
Who talks to your carrier
Filing the claim is yours to do, because the policy is in your name. The documentation after that runs through us. Photos, readings and a written scope go to your carrier. You hold the same paperwork they do, line for line. We speak with the adjuster and with any trades on the job. A preferred vendor is something a carrier can suggest and never something it can require.
Based nearby, and long at this work
We are a restoration business operating out of Rochester Hills, a short run up from the township. The founders came from construction, contracting and cleaning. That background is why we open things up and look. A fire job judged only on what the room looks like will miss the damage sitting inside the wall.
We know the township's subdivisions
Macomb Township filled in late. Most of its subdivisions went up through the nineties and the two thousands, so what you find here is large colonials on curving streets, with open floor plans, two story great rooms and attached garages. An open plan is pleasant to live in and unhelpful after a fire. There are fewer doors and walls to slow smoke down, so it takes the whole main floor and heads up the stairs.
Smoke and soot cleanup reviews from Macomb Township, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in Macomb Township, MI
Step 1. You get a person on the phone
Call at any hour, any day, and a person answers. We ask what burned, whether the fire service has released the house and whether it is safe to go inside. We give you a few things to do while we are on the way. Then we dispatch. Macomb Township is roughly an hour from us.
Step 2. The walkthrough, free
We go through the house with you before any tool comes out. It costs nothing and commits you to nothing. We show you what the fire reached, where the smoke carried and what we expect is sitting behind the drywall. You know the plan before it begins.
Step 3. Board-up and safety first
We close the openings. Boards on broken windows and forced doors, cover over anything opened in the roof, and a check on whether the structure is safe to work inside. That stops the weather adding to what the fire already did while the rest of the job is worked out.
Step 4. We clean the structure and handle the water
Now the building. Soot and smoke residue come off the surfaces that can be saved, and material that is beyond saving is removed. Contents are not our trade, so belongings go to a contents company and we can refer you. There will be water in the house from putting the fire out, and we track it down and dry it before mold gets going. Every piece of equipment is cleaned and decontaminated before it goes in, and crews are on site four to eight hours on a working day.
Step 5. What the paperwork looks like
We price from a current Xactimate list, the one most insurers use, so every line on the invoice is one your adjuster already knows. Invoices go out three to five business days after we finish, and payment is due in thirty days. With a claim open we send your carrier the documentation it needs, and we stay in contact with the adjuster. GreenSky financing is available if you need it.
Melissa Willner
a month ago
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Fire Damage Restoration in Macomb Township, MI and surrounding areas.
We serve Macomb Township and the surrounding communities across Oakland, Macomb, St. Clair, Wayne and Lapeer counties, and our line is answered every hour of the year.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Fire Damage Restoration in Macomb Township Area
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Common questions about fire damage restoration in Macomb Township, MI
Questions we get from our customers' and our answers.
How quickly can you get to a Macomb Township home after a fire?
About an hour, and our phone is answered by a person at any hour on any day of the year. It is worth calling straight away. Soot begins to settle and stain, and smoke odor keeps working into anything porous while the house sits. The gap between the fire being out and the cleaning starting is the part you can control.
Do you clean our furniture and belongings in Macomb Township?
No, we work on the structure. We are not a contents company, so cleaning, packing or storing what is inside the house is not something we take on. That work belongs with a contents specialist and we can give you a name. Photograph your things before they are moved, and keep a list of what was in each room.
Will you board up a Macomb Township house right away?
Yes. Board-up is usually the first job on the list. Fires leave windows out and doors forced, and the fire service may have cut the roof to let smoke and heat escape. We close all of that so the house is not standing open to the weather. Only then does it make sense to plan the cleaning.
How is the insurance side handled on a Macomb Township claim?
You file the claim, because the policy is in your name. The documentation after that runs through us. We photograph the loss, take the readings and write the scope, and your carrier gets all of it. The same paperwork comes to you, line for line. We deal with the adjuster and with any trades on site. If a carrier disputes part of the scope, we take that up.
Is the fire inspection in Macomb Township free, and what does it include?
It is free and there is nothing to sign. We go through the property with you, explain where the smoke has been, and tell you what we expect to find inside the walls. What we will not do is name a final price on that visit. Until surfaces are opened and cleaned, nobody can honestly measure a fire loss.
Have a question? Call us, we're available. (866)-333-6424