Fire Damage Restoration in Waterford by Response Flood & Fire
4.9|218 reviews

Same-Day Fire Damage Restoration in Waterford, MI

IICRC Certified Firm • Free inspection • All Insurance Accepted

How does fire damage restoration in Waterford, MI, work? The bathroom fan overheated, or the hoses soaked the basement. Call day or night, and a crew comes in about an hour for a free inspection.

Our Services

Fire Damage Restoration and related services in Waterford, MI

Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.

Why Us

What Waterford homeowners get from our fire cleanup crew

We're on site in about an hour

If you plan to file a claim, use the wait to call your insurance company and note the claim number, so it goes on every document we send. A person answers our 24/7 emergency service line, and a crew usually reaches your home or commercial building in about an hour.

A free inspection of the fire damage

We don't charge for the inspection, and we're an IICRC Certified Firm, IICRC certified for fire and smoke restoration and odor control. We separate what has to happen right away, like covering openings and pumping out water, from what can wait until your adjuster has seen the damage.

We work directly with your insurance company

We work with all insurers and keep your adjuster up to date, sending photos and documentation as the work goes. We're hired by you, not the insurance company, so our job is to describe the damage to your house fully and accurately.

We help you get the most from your claim

Damage recorded in the first days, before anything is cleaned or removed, is hard to dispute later. We photograph and note each room early, then push for everything your insurance claim allows, though the final amount is the insurer's decision.

Financing if you need it

When opening a wall shows more damage than the first estimate covered, getting the added work approved can take a while. Financing keeps the job moving during that wait, and it can also cover the deductible or anything else the policy won't pay.

Our Reviews

Fire and smoke damage reviews from Waterford homeowners

Reviews from homeowners and businesses across Southeast Michigan.

4.9

218 reviews on Google

View All Reviews
Chris Foster

2 days ago on Google

Fantastic!

Cj Rhoades

3 days ago on Google

Response fixed my kitchen after a roof leak fantastic company

Matt

3 days ago on Google

Great company to work with!!!

MattJen FixSroka

3 days ago on Google

They are the best! Good job and fast!

Leanne Kirkland

3 days ago on Google

Fantastic service! Staff was so kind and helpful!

Kathy Kleinhans

2 days ago on Google

My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!

Sam V

2 days ago on Google

Phenomenal work, job well done!

Brandon Tenhoopen

3 days ago on Google

Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...

Kate Hudson

3 days ago on Google

Response Flood and Fire helped so quickly and efficiently when my basement flooded!

Rebecca Viviano

3 days ago on Google

They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!

Adam Semaan

3 days ago on Google

Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!

Kim Schreiber

4 days ago on Google

Amazing company! Highly recommend their services.

Our Process

Waterford fire damage repair from start to finish

Step 1. You call and we secure the house

Stay out until the fire department says otherwise, and call us when you're somewhere safe. Our first job is temporary board-ups where glass and doors are broken. If the house uses propane or heating oil, have the supplier check the tank and lines before they're used again.

Step 2. We inspect the fire and smoke damage

A spreading stain on the ceiling below the fire usually means hose water is sitting above it. Our technician checks those ceilings for sagging and moisture along with the smoke damage upstairs, and photographs what we find for your file.

Step 3. We remove water, soot and debris

Burned drywall, carpet and insulation keep giving off smell, so removing them as debris is the first real step against odor. Water extraction and drying equipment run alongside it. If the power is off, empty the fridge and freezer, since spoiling food adds a smell of its own.

Step 4. We clean and deodorize

Register covers and return grilles get taken off and cleaned, since they blow residue back into the rooms once the heat runs. Soot removal covers the walls, ceilings and trim around them, and odor gets treated where it comes from.

Step 5. We rebuild and handle the paperwork

Reconstruction is our crew's work as well, from new drywall to paint and flooring, so you deal with one company from the board-up on. Before final payment, many insurers need you to sign a form saying the work is complete, and we explain it along with our invoice.

Restoration equipment running during fire damage restoration at a property in Waterford, Michigan
M

Melissa Willner

July 2026

4.9|218 reviews

Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.

Waterford cityscape
Service Areas

We offer Fire Damage Restoration in Waterford, MI and surrounding areas.

Our crews cover Waterford, including Four Towns, Clintonville, Drayton Plains, Waterford Village and the homes by Elizabeth Lake.

Streets near Waterford Mott High School, Waterford Oaks County Park, Hess-Hathaway Park, the township library and the Drayton Plains Nature Center are all in range.

Zip codes 48327, 48328 and 48329 are ours. Close to the township line? Give us your address, and we'll check.

Rebecca Viviano

Rebecca Viviano

12 days ago

“They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!”

Response Flood & Fire

1753 West Hamlin Road,
Rochester Hills, MI 48309
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Smoke Damage Cleanup
  • Soot Cleanup

Zip Codes Served

483274832848329
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We work directly with your insurance
A free inspection, no commitment
Financing available if you need it
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FAQs

Waterford homeowners ask about fire and soot cleanup

Questions we get from our customers' and our answers.

Why is there soot in Waterford bedrooms the fire never reached?

Smoke behaves like a gas, so it goes wherever air goes: up the stairs, through return vents and into closed rooms through the gap under the door. Fine soot drops out as it cools, often showing as dark lines along carpet edges or around ceiling lights. Rooms far from the fire belong in the restoration process too.

Does water damage from putting out the fire count as part of the Waterford job?

Yes. Hose water runs down through floors and collects in the basement, where it soaks drywall and carpet. We do the water extraction and drying alongside the smoke and soot cleaning, so mold has less chance to start. Most insurers treat it as part of the fire claim, but confirm that with your adjuster.

Do you clean belongings after a Waterford house fire?

No. We restore the house itself, not what's in it. Clothing, furniture, electronics and keepsakes go to a different company that specializes in contents, and your policy probably handles them under its own coverage section. Call your adjuster about contents early, and photograph and list items before anything is thrown away.

Is it safe to go back into our Waterford house, and what should we bring out?

Only firefighters or a building inspector can say, and they can bar entry if the structure, power or gas is a risk. If they allow a quick trip in, take IDs, medications, eyeglasses, chargers and your policy documents. Don't turn the electricity or gas back on, and discard any food exposed to heat or smoke.

Does a free inspection of our Waterford home start a claim or lock us into hiring you?

No to both. We file nothing with your insurer, and a claim can only be opened by you as the policyholder. You pick the contractor, even if the insurance company names another. Securing the house and drying it shouldn't wait for the adjuster, since limiting further damage is your duty under the policy.

Have a question? Call us, we're available. (866)-333-6424