Same-Day Fire Damage Restoration Hazel Park, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you looking for fire damage restoration in Hazel Park, MI? You are in the right place. We board up an open building, clean soot and smoke residue off the structure, work on the odor and dry out the water left behind by putting the fire out. A person answers this phone at any hour of any day, and an hour is our usual arrival time.
Fire Damage Restoration and related services in Hazel Park, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why Hazel Park homeowners call us first for fire damage cleanup
We are at the property in about an hour
Whatever time it is, and whatever the date, a person answers when you ring. Nothing sits in a queue until morning. Hazel Park packs more than sixteen thousand people into under three square miles, so the houses stand close together and a building left open is a problem for the whole street rather than only for you. An hour is the normal wait for us to be at the curb, and there is no charge for coming out.
The inspection is free and there is nothing to sign
We go through the property with you and tell you what we are looking at. It costs nothing and you put your name on nothing to get it. Old houses hold on to smoke. Plaster, lath, the layers of flooring people added over seventy years and the insulation behind the walls all take it in, and none of that is visible while you are standing in the room. We stop short of a final figure, because a fire keeps its real extent hidden until surfaces are opened and cleaned.
We are local, based in Rochester Hills, and thirty years into this work
We work out of Rochester Hills, and Hazel Park is an everyday run for us rather than a trip across the metro. Our founders came up through construction, contracting and cleaning long before this company had a name. On a fire job that background decides what gets saved and what does not. In houses of this age we are often looking at a Cape Cod with bedrooms tucked inside the roof, and we can tell you which surfaces will come clean and which materials have taken the damage the whole way through.
We work with your insurance company and your adjuster
Where there is a claim, we document the loss and hand your adjuster the paperwork they need, and you get the same paperwork so every line sits in front of you. We stay in contact with your adjuster and with the other trades on the property, so you are not the one passing messages back and forth. If someone tells you a Hazel Park address has to use a vendor from the carrier's list, that is not the case. You pick who works on your house.
Smoke and soot cleanup reviews from Hazel Park, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in Hazel Park, MI
Step 1. Somebody answers the phone
Call at any hour of any day and you reach a person. We ask what burned, whether the fire department has released the property back to you and what is still standing. We tell you what to do in the meantime and what to stay out of. Then we dispatch, and an hour is the normal run into Hazel Park.
Step 2. We walk the property with you at no charge
Before anything else we go through the building with you. There is no cost and no form. We show you what the fire reached, where the smoke traveled and what we expect to find once things come open. Nothing begins until you know what is planned and have agreed to it.
Step 3. Board-up and making the building secure
Then we close the house. Boards over windows and doors, cover across anything cut open for ventilation, and a check that the structure is safe to work inside. On lots this narrow the house next door is a few feet away, and an open building is worth shutting on day one before weather adds to what the fire already did.
Step 4. Cleaning the structure and drying what got wet
Then the building itself. Soot and residue come off the surfaces that can be saved, and material that cannot be saved comes out. Contents are not our trade, so belongings go to a contents company and we can point you toward one. There is nearly always water in the house from putting the fire out, and we trace it and dry it before it becomes a mold problem. Our equipment is cleaned and decontaminated before it comes inside, and crews run four to eight hours on a working day. Pricing is a current Xactimate list, invoices go out three to five business days after we finish, and payment is due in thirty. GreenSky financing is available.
Samantha Viviano
a month ago
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
We offer Fire Damage Restoration in Hazel Park, MI and surrounding areas.
We are based in Rochester Hills and run down to Hazel Park often. The city sits in the southeast corner of Oakland County, between Ten Mile Road at the top and Eight Mile Road at the bottom, with Dequindre Road marking the county line on the east side. Work here also takes us on to Ferndale, Madison Heights, Oak Park, Royal Oak, Berkley and over into Warren and Center Line. Our wider territory covers Oakland, Macomb, Wayne, St. Clair and Lapeer counties. Somebody is on the phone every hour of the year, holidays included. Ask us if you are not certain we reach your street.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Zip Codes Served
Fire Damage Restoration in Hazel Park Area
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Fire damage questions we hear in Hazel Park
Questions we get from our customers' and our answers.
We had a fire in Hazel Park overnight. How quickly can you get out to us?
About an hour, and there is a person on our phone at every hour of every day of the year. The sooner you call, the better the outcome. Smoke odor settles into wood, drywall and insulation while the building sits, and older materials hold it longer than new ones do. Hazel Park has a lot of houses built before 1960. The earlier we start, the less of the structure ends up carrying it.
Our Hazel Park house is standing open. Can you secure it today?
Yes, and board-up is usually the first physical work we do. A fire and the effort to put it out tend to leave doors forced, windows gone and sometimes a hole cut in the roof for ventilation. We close all of that so the weather stays outside and the building is not sitting open on a street where the houses are only a few feet apart. Everything after that goes easier once it is secure.
The fire stayed in one room. Why does the whole Hazel Park house smell?
Because smoke does not stay where the flames did. These houses are small and open, with a stairwell and ductwork connecting everything, so smoke moves through the building long before anyone puts the fire out. It ends up in rooms that never saw a flame, and in a Cape Cod it collects in the space behind the upstairs knee walls. That is why the walkthrough covers the whole house and not only the room that burned.
What happens to our belongings after a Hazel Park fire?
That work is not ours. We restore the structure of the building, and we are not a contents company, so packing out, cleaning and storing your possessions goes to a specialist. Different trade, different equipment, different building to store it in. Ask us and we will point you to someone who does it. Take photographs of what you have before anything is moved off the property.
How is a Hazel Park fire job priced, and when does the bill arrive?
We price from a current Xactimate list, which is the list most carriers work from, so nothing on the invoice comes as a surprise to your adjuster. Invoices are sent three to five business days after the work is finished and payment is due within thirty days. On an open claim we give your adjuster the documentation the file needs, with a copy to you. If paying up front is hard, GreenSky financing will spread it out.
Have a question? Call us, we're available. (866)-333-6424