Same-Day Fire Damage Restoration White Lake, MI
Free walkthrough • We deal with your adjuster • Financing available
Are you looking for fire damage restoration in White Lake, MI? You are in the right place. Emergency board-up, soot and smoke cleanup, odor work and cleaning the structure are what we do, our phone is answered by a person at three in the morning on a holiday, and we are usually there in about an hour.
Fire Damage Restoration and related services in White Lake, MI
Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.
Why White Lake homeowners call us first for fire damage cleanup
Someone picks up, and we are usually there within the hour
There is a person on this phone every hour of every day, 365 days a year, with no service in between taking messages. White Lake is a straight run for us and an hour is the normal arrival. Early matters after a fire, because heat pushes smoke odor into wood, drywall and insulation. Out here the houses are largely wood framed and set on wooded lots, which gives that odor plenty to hold onto.
The walkthrough is free and you sign nothing for it
We come out, go through the property with you, and tell you what we can see and what we think sits behind the surfaces. It costs nothing and there is no form. We stop short of a final figure, because a fire keeps most of its extent hidden until surfaces come open and get cleaned. In a cottage that has been added onto over the years, nobody knows what is inside those ceilings and voids until they are opened.
Local to Oakland County, thirty years in
We are based in Rochester Hills, and we have been at this for thirty years. White Lake is a short drive out, not out of range. The people who started the company spent their working lives in construction, contracting and cleaning first. On a fire job that background decides what gets saved. We can tell a surface that will clean up from a material that has taken the damage all the way through, and we say which is which plainly.
Your carrier hears from us, not only from you
On an open claim we document the loss for the carrier, with photos, moisture readings and scope notes, and you receive the same paperwork too, so nothing is hidden from you. We stay in contact with the adjuster and with the other trades on the property. If anyone tells you that you must use a vendor from the carrier's list, that is not so. Out here the other trades often include the well contractor and the electrician, because a rural property loses its water and its power together.
Smoke and soot cleanup reviews from White Lake, MI
Reviews from homeowners and businesses across Southeast Michigan.
161 reviews on 
a month ago on
Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the...
a month ago on
We found out we had a water leak from our bathroom tub when we brought our newborn home this past winter. It unfortunately needed to be a complete restoration which my husband and I had never gone through before. We were paired with Michelle as our project manager/overseer during this. I have nothing but amazing...
a month ago on
Same story as at least one other reviewer. Our ice maker water line started leaking and created a bigger mess than we realized. Our plumber recommended Response Flood & Fire for mitigation, and they were out the very next day drying out our kitchen floor and basement ceiling. Austin and Clayton were both amazing to...
a month ago on
Response came out so fast for my family and I after our laundry room washer flooded. They handled everything with ease and got guys out there same day! Such great employees and everything was demoed dried and cleaned up so quickly.
2 months ago on
I give these five stars to Austin Lardie the mitigation project manager! He deserve all the five stars. He kept his word. He made sure that my floors were dry. I could call him anytime. I just wish I would have stayed with the company. If I had to deal with Austin throughout the whole...
2 months ago on
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
2 months ago on
Awesome service. The team was very prompt and professional. Highly recommend.
2 months ago on
This company was quick, professional, and efficient! Joe and his team were a wealth of knowledge and completely upfront and honest about pricing and outcomes. I highly recommend!
2 months ago on
The water line to our ice maker burst and caused a huge mess. Once the plumber discovered where the leak was, he recommended Response Flood & Fire for mitigation. They responded FAST and had dryers going for the floor in our kitchen and basement. Austin was our Mitigation Project Manager, he and everyone on his...
3 months ago on
When we needed help fast, Response Flood & Fire really came through for us. They responded quickly, kept us informed throughout the process, and handled everything with a calm and professional attitude. The crew worked efficiently and made a stressful situation feel much more manageable. Really appreciate the care and...
4 months ago on
Our basement flooded due to a sump pump issue- Tyler & Dave came out & worked SO hard to help get our basement cleaned up. I have never been more impressed with a company, than I was with Response Fire & Flood. They all worked incredibly hard, were very polite, made sure to relay all...
4 years ago on 
I cannot say enough positive things about our experience with this company. We had significant flooding after a plumbing repair job went wildly wrong over the weekend. Ryan and Mike did an excellent job, start to finish, in remediating the damage. They were very responsive, professional, and definitely know their...
Our fire damage repair process in White Lake, MI
Step 1. Somebody answers the phone at any hour
Call and you get a person, not a message. We ask what burned, whether the fire department has released the property back to you, and what is still standing. We tell you what to do until we arrive. Then we dispatch, and White Lake is about an hour out.
Step 2. We go through the building with you, free
The first work at the property is a walkthrough with you. It costs nothing and there is nothing to sign for it. We show you what the fire reached, where the smoke traveled, and what we expect to find behind the surfaces. Nothing begins until you know the plan.
Step 3. Board-up and making the building safe
Then we close it. Boards over windows and doors, cover over anything cut into the roof for ventilation, and a check that the structure is safe to work inside. A house left open on a wooded lot out here takes weather and wildlife on top of fire damage, and one night is long enough for both. We clear the access route at the same time.
Step 4. Cleaning the structure, drying the water, and the paperwork
The building is our work. Soot and residue come off what can be saved, and what cannot be saved comes out. Contents are a separate trade, so belongings go to a contents company and we can point you to one. There is always water in a building after a fire is put out, and where a hydrant is not close, crews shuttle it in by tanker, which means a lot of it. We trace that water and dry it before mold starts. Pricing comes off a current Xactimate list, invoices follow three to five business days after completion, payment is due in thirty, and on an open claim we document the loss for your carrier and stay with the adjuster until it closes.
Melissa Willner
a month ago
Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.
We offer Fire Damage Restoration in White Lake, MI and surrounding areas.
The township runs from the headwaters of the Huron River east toward Waterford, and most of what we cover from here is close by. Crews go out to Highland, Milford, Commerce Township, Union Lake, Springfield Township and Clarkston on a regular basis. Our wider service area covers five counties: Oakland, Macomb, Wayne, St. Clair and Lapeer. A person answers this phone at every hour of the year, nights and holidays included. Not sure your address is in range? Call and we will check it.
Ella M
a month ago
“Our restoration project took several months to complete. If you’re going through an insurance claim, be patient, as the process itself can take time. Dandre, who inspected the damage, prepared the estimate, and worked with our insurance company, was knowledgeable, professional, and very helpful throughout the process. Michelle, our project manager, was always responsive, caring, and worked hard to make sure everything was done right. The restoration work was completed by Leo and Augie, and they were outstanding. Leo replaced our tile, completed the plumbing work, repaired our closet organizer, and paid close attention to every detail. Augie did an excellent job painting. They were respectful, hardworking, and treated our home as if it were their own. Overall, although the process took time, the final result was excellent. Thank you, Dandre, Michelle, Leo, and Augie, for your professionalism, dedication, and quality work!”
Response Flood & Fire
Fire Damage Restoration Services
- Fire Damage Restoration
- Smoke Damage Cleanup
Zip Codes Served
Fire Damage Restoration in White Lake Area
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Fire damage questions we hear from White Lake homeowners
Questions we get from our customers' and our answers.
How soon can you get to a White Lake property after a fire?
An hour is our usual arrival, and there is a person on the phone at every hour of every day. Calling early is worth doing. Heat drives smoke odor into framing, drywall and insulation, and those materials keep hold of it long after the air in the house has cleared. On a wood framed lake home there is a great deal of material for it to settle into.
Can you board up a White Lake house the same day?
Yes, and it is normally the first physical work we do. A fire and the effort to put it out leave doors forced, windows gone and often a hole cut in the roof for ventilation. On a wooded lot set back from the road, an open house stays out of sight of the neighbors all night. We close it up so weather and animals stay outside while the rest of the work gets planned.
Will you handle our belongings after a White Lake fire?
That is not our trade. We restore the structure of the building, and packing out, cleaning and storing possessions is specialist work with its own equipment. Ask us and we will point you to a contents company. Photograph everything before it is moved, and if the house runs on a well, do not count on having running water on site to rinse anything.
Why does the water damage after a White Lake fire turn into its own job?
Because there is so much of it. Where no hydrant is close, crews shuttle water in by tanker, and all of it ends up in the building. It runs down through floor cavities and settles in a crawl space or a low basement, out of sight, while attention is on the burnt rooms above. We trace that water, meter it and dry the structure out before mold gets started.
Is the fire inspection in White Lake free, and how does billing work?
The walkthrough is free and there is nothing to sign for it. We tell you what we can see and what we suspect behind the surfaces, and we stop there rather than guess a final figure before anything is opened. Pricing comes off a current Xactimate list, which most carriers use. On an open claim we document the loss for your carrier, invoices go out three to five business days after we finish, payment is due in thirty, and GreenSky financing can spread it.
Have a question? Call us, we're available. (866)-333-6424