Fire Damage Restoration in Grosse Pointe by Response Flood & Fire
5.0|204 reviews

Same-Day Fire Damage Restoration in Grosse Pointe, MI

IICRC Certified Firm • Free inspection • All Insurance Accepted

Who takes on fire damage restoration in Grosse Pointe, MI, in an older home? A chimney fire smoked up the den, or an extension cord overheated. Your free inspection can begin about an hour after you phone.

Our Services

Fire Damage Restoration and related services in Grosse Pointe, MI

Water, fire, smoke, storm, mold and asbestos work across Southeast Michigan.

Why Us

Why Grosse Pointe homeowners choose our fire and smoke cleanup

We're on site in about an hour

When you call, mention roughly how old the house is and whether the walls are plaster, since that shapes how the crew handles the first night's work. Our emergency service takes 24/7 calls from houses and commercial buildings alike, and the crew is typically with you in about an hour.

A free inspection of the fire damage

Our free inspection covers both stairways: many larger older houses have a back staircase as well as the front one, and it can spread smoke damage to rooms the main stairs missed. We're an IICRC Certified Firm, IICRC certified for fire and smoke restoration and odor control.

We work directly with your insurance company

We work directly with your insurance company, whichever one it is. If you live out of town or look after a parent's house, we can send you the same photos and documentation the adjuster gets, so you can follow the claim from wherever you are.

We help you get the most from your claim

Detailed trim, plaster molding and paneled doors take far longer to clean than flat walls, and a quick estimate may count them as flat surfaces. We list that extra handwork and push for all your policy allows, though payment decisions sit with the insurer.

Financing if you need it

Some policies set the deductible as a percentage of the home's insured value instead of a flat amount, and on a larger house that can be a big number. Financing can cover that deductible, along with any repair the claim leaves to you.

Our Reviews

Reviews of our fire cleanup from Grosse Pointe, MI

Reviews from homeowners and businesses across Southeast Michigan.

5.0

204 reviews on Google

View All Reviews
Kathy Kleinhans

9 hours ago on Google

My parent’s house flooded and the response team was there to help every step of the way. They talked us through the process, cleaned up and dried the basement and put everything back together in a timely fashion! The whole team was kind and respectful and did an amazing job!!

Sam V

12 hours ago on Google

Phenomenal work, job well done!

Brandon Tenhoopen

3 days ago on Google

Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly...

Kate Hudson

3 days ago on Google

Response Flood and Fire helped so quickly and efficiently when my basement flooded!

Rebecca Viviano

3 days ago on Google

They do such a fantastic job at Response! The whole team really cares about your family and fixing the disasters that strike in your home! Super happy with the work and interactions with everyone we dealt with during our disaster!

Adam Semaan

3 days ago on Google

Had some basement flooding a few years ago in Warren, Response Fire and Flood was immediate with their assistance and made the whole process that much easier!

Kim Schreiber

4 days ago on Google

Amazing company! Highly recommend their services.

Chris Beardslee

5 days ago on Google

Response has helped myself, family, and friends over the years. They are the first person I refer when people have issues. There service is immediate and you don’t see the unnecessary charges and rates that other restoration company try and sneak in. Highly recommend

Matthew Payne

5 days ago on Google

Excellent staff. They are very knowledgeable

Alexis

5 days ago on Google

Response Flood & Fire came to help my family with a flood while my grandma was in the hospital. Of course that is when her house would flood! But we trust them completely after seeing their amazing response time and the incredible care they took with her home. They went above and beyond, and the...

Kathy McCann

5 days ago on Google

ABOVE and BEYOND! A flood struck my home in April of 2026, just 5 days after having open heart surgery. Calling on Response Flood & Fire was the best remedy because they showed up immediately and started remediation. I am so, so grateful for everything they did to bring my home back to normal. By...

Maximum Pain

6 days ago on Google

Responded super fast to our in-laws when they had a flood and their sub-pump failed. Would highly recommend this company!

Our Process

How we restore a Grosse Pointe home after a fire

Step 1. You call and we secure the house

Once the family is safely outside, phone us any hour, and a board-up goes over each broken window and forced door when firefighters release the house. If a leaded or stained-glass window cracked, tell us, so the crew can plan how to protect it without harming the old frame.

Step 2. We inspect the fire and smoke damage

Heat can cloud, bubble or crack the finish on old oak floors near the fire, even where the wood itself looks sound. Our technician looks at every floor near the burn as well as the walls and ceilings, then photographs what turns up for the assessment.

Step 3. We remove water, soot and debris

If the house heats with radiators and the boiler is off after the fire, its pipes can freeze in cold weather, so ask a heating contractor whether to drain the system. Meanwhile we extract the hose water, haul charred plaster and lath out as debris, and start drying equipment.

Step 4. We clean and deodorize

Some older ceilings carry calcimine, a chalky paint that washes away with water, so soot cleaning there may remove the paint itself, and the ceiling then needs sealing before new paint. Other walls and trim get standard soot removal, and odor treatment follows.

Step 5. We rebuild and handle the paperwork

Our own crew carries out the reconstruction, and copies of our invoice and documentation go to you and the insurer, which we ask to send payment to us. When the rebuild is done, tell your insurance agent about anything new or upgraded, so your policy keeps up with the house.

Restoration equipment running during fire damage restoration at a property in Grosse Pointe, Michigan
M

Melissa Willner

July 2026

5.0|204 reviews

Wonderful experience during such a stressful time. They came out immediately, the employees were extremely polite and respectful, and kept me updated every step of the way. They also helped guide me through the insurance claims process which seemed overwhelming at first. I would definitely recommend.

Grosse Pointe cityscape
Service Areas

We offer Fire Damage Restoration in Grosse Pointe, MI and surrounding areas.

Our crews work throughout the City of Grosse Pointe, from Mack Avenue to the lakefront and from Fisher Road to Cadieux Road.

That covers the streets near Neff Park, City Hall on Maumee, the Neighborhood Club, Maire Elementary and the Village shops along Kercheval.

City addresses use the 48230 zip code. In a neighboring Pointe? Ask us by phone whether we can reach your street.

Brandon Tenhoopen

Brandon Tenhoopen

5 days ago

“Response came out to our house when we had water issues with our attic and potential mold growth. They dispatched a project manager to came out same day and provided advice regarding insurance, let us know what to expect for the work, and sent a crew out the next day. Everything moved quickly and smoothly and I appreciate their help with every step of the process. Thankfully it was caught early and we only had minimal damage. Between their professionalism and knowledge, I feel comfortable recommending them to anyone in need of their services.”

Response Flood & Fire

1753 West Hamlin Road,
Rochester Hills, MI 48309
Working Hours:
Mon - Sun: 12:00am - 11:59pm

Fire Damage Restoration Services

  • Fire Damage Restoration
  • Smoke Damage Cleanup
  • Soot Cleanup

Zip Codes Served

4823048236
Get Your Quote

Schedule your free fire damage inspection in Grosse Pointe

Send us the details and we will call you back. If this is an emergency, call our 24 hour line now.

We work directly with your insurance
A free inspection, no commitment
Financing available if you need it

A member of our team will call you back to go over the details.

Speak with the Response Flood & Fire team now

Call for immediate assistance and service.

FAQs

Your Grosse Pointe fire and smoke questions, answered

Questions we get from our customers' and our answers.

Why does my Grosse Pointe house smell of smoke everywhere after a small fire?

A fire that smolders, like a cord inside a wall or a cushion that never fully caught, can make more smoke than a quick blaze, and it keeps making it for hours. That slow smoke drifts through every room and settles as a residue that holds the odor. Our restoration process follows it through the whole house, including rooms that look clean.

Will you also dry the water firefighters left in my Grosse Pointe home?

Yes, it's part of the fire job. Plaster ceilings can hold hose water above them and then sag or come down without much warning, so stay out from under any stained or bulging ceiling. We handle water extraction and drying with the soot cleanup, before water damage turns to mold, and the fire claim usually covers it, subject to your adjuster.

Can you restore our furniture and heirlooms after a fire in our Grosse Pointe home?

No. We restore the house: its plaster, drywall, framing, floors, ceilings and built-ins. Rugs, furniture, art and heirlooms belong with a contents company, and your policy probably covers them under a separate part of the insurance claim. Antiques may need a specialist, so bring them up with your adjuster soon, and take a photo of each piece before anything is moved or thrown out.

When can we safely go back into our Grosse Pointe home, and what should we take?

Firefighters or a city building official decide that, never us, and the house may stay closed while the structure, wiring or gas is a hazard. If you're let in briefly, take medicine, glasses, hearing aids, phones, wallets and key papers. Don't switch the power or gas back on, and throw out food that's been near the heat or smoke.

Does a free inspection of my Grosse Pointe house open a claim or obligate me?

No. Our inspection doesn't contact your insurer or obligate you in any way, and what we find is yours to share or keep for your own planning. Only the policyholder can file a claim, and you choose who does the work, whatever the insurer suggests. Don't wait on the adjuster to secure and dry the house, because your policy counts on you to limit further harm.

Have a question? Call us, we're available. (866)-333-6424